Grand Burstin Hotel Folkestone

3.0 star property

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View from property
Reception
Indoor pool
Coffee shop
Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

Premier Twin Room With Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and nightclub
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and free toiletries. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Grand Burstin Hotel Folkestone. During your stay, you're just a quick walk from Folkestone Harbour. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 11 minutes by car from Dover Western Docks Cruise Terminal and 13 minutes from Port Lympne Wild Animal Park and Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/games room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:00 AM.
Harbour Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Victorian Restaurant – This restaurant serves breakfast, lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.8
Rating 10 - Excellent. 323 out of 1162 reviews
Rating 8 - Good. 302 out of 1162 reviews
Rating 6 - Okay. 221 out of 1162 reviews
Rating 4 - Poor. 133 out of 1162 reviews
Rating 2 - Terrible. 183 out of 1162 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

John

Stayed 1 night in Apr 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort
Had a lovely stay over Easter weekend. The entertainment was good and staff very friendly. Rooms were clean. Unfortunately, one lift was out of action so it took a while to and from our room.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff. Great value
Stayed 1 night in Apr 2025

8/10 Good

Christine

Stayed 1 night in Apr 2025

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a lovely place to get a brake at far prises. Stuff friendly.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
As above
Stayed 2 nights in Apr 2025

8/10 Good

pauline

Travelled with group
Liked: Cleanliness, staff & service
As I am down at Burstin regularly I am very familiar with this hotel and know what to expect and if any different I am more than happy to make any requests to Reception who are very helpful and deal with any problems rapidly and effectively
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. No complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Staff & service, property conditions & facilities
Happy with the stay
Stayed 3 nights in Apr 2025

10/10 Excellent

SM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a gym room and swimming pool. They also got breakfast and dinner buffets and individual dishes to be ordered. They have a bar area serving sandwiches and cakes with tea and coffee in daytime after 11am. They are highly recommended for families with kids and elderly.
Stayed 14 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom layout wasn’t very user friendly. The bin nowhere near the toilet and the toilet paper around a corner. There wasn’t towels for two despite being a double room and no mat for the floor. There were stains on the wall of the bathroom also.
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at midnight with my elderly parents and there room was one side of the hotel and our the other side it looks like a prison in side with block A and block B ataff not very helpful would not recommend to anyone not the cleanest hotel wirk in laying carpets in the day time taking up the lifts my mum and dad where told they could not sit in reception to wait for me and my wife to come down and my dad told them where to go and they are not every good on there feet so they just told the staff they wernt moving till i got there but they weren't very happy about it
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Did contact property regarding wanting a bigger bath and hand rails to help getting in and out of bath .also didnt get room booked .ended up with another room with a 2nd bed .heater kept going off .
Stayed 3 nights in Mar 2025

8/10 Good

William

Liked: Amenities
Noisy
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness
Noise
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025