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Grand Burstin Hotel Folkestone

3.0 star property

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Games room
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
2 restaurants, breakfast served

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(26 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(81 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

Double Sea View Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Sea View Room

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and nightclub
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and free toiletries. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Grand Burstin Hotel Folkestone. During your stay, you're just a quick walk from Folkestone Harbour. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Dover Western Docks Cruise Terminal and 13 minutes from Port Lympne Wild Animal Park and Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/games room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:00 AM.
Harbour Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Victorian Restaurant – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1006 reviews
Rating 8 - Good. 279 out of 1006 reviews
Rating 6 - Okay. 187 out of 1006 reviews
Rating 4 - Poor. 100 out of 1006 reviews
Rating 2 - Terrible. 138 out of 1006 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Reece

Business traveller
Disliked: Cleanliness, property conditions & facilities
The car park is not secure but there is still a fee per day that you use it. Everything within the hotel is very dated, alot of stains on carpets, furniture, some lights not working, no A/C. Location is brilliant and accessible howerver overall unfortunately i dont think i would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Rosie

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad overall

Comfortable clean room staff friendly service a bit slow at times.
Little Switzerland
Romney hythe Dymchurch railway
As anove
Stayed 7 nights in Jul 2025

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Kelly

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local
Stayed 2 nights in Jul 2025

8/10 Good

Albert

Liked: Staff & service

A bit of a curate egg!

In general a good hotel, a bit worn in decor and carpets, beds were really hard but customer service was good and friendly and we got a sea view room with balcony but not one told us about the seagull Avery/nesting sight on the roof adjacent to out room and boy are they noisy lol
Stayed 2 nights in Jul 2025

8/10 Good

Ruth

Liked: Room comfort

Nice room, great view.

Room was spacious, with a balcony, lovely sea view. Good place to stay for a night. There only appeared to be one lift working, which meant quite a wait especially has most people had luggage.
Stayed 1 night in Jul 2025

8/10 Good

binal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is nice but beds n pillows were uncomfortable.It is located in centre so beach walk is 10 minutes n market centre is 15 minutes.Good options for shopping.
Stayed 2 nights in Jul 2025

6/10 Okay

Clare

Stayed 1 night in Jul 2025

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dissatisfied that you no longer accepted cash I’m 68 and don’t use a card I had to use my savings card surely it should be optional 😩😩 therefore it restricted 🚫 what I could buy 😳😳 when we arrived we were given a room number 0140 and in the bathroom there was puddles and mould on the floor I went downstairs and explained to David who PROMPTLY found us another room 259 it was spotlessly clean with comfortable beds I didn’t want to use my card so I was restricted we were made very welcome the breakfast was hot and tasty the Sunday lunch was beef or gammon thats day I had the beef it was so so tasty and the vegetables were cooked perfectly and the staff were polite and we enjoyed our stay there was lots to do around the area and the Harbour Arm was brilliant and the local pubs were very welcoming and not overpriced 😁😁😁 and ACCEPTED CASH
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Good value for the price.
Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Stayed 1 night in Jul 2025

8/10 Good

Dr David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value .clean .staff great

Stayed in the premier rooms .clean had everything i needed iron ironing board fam etc smelt clean on entry only thing felt missing was complimentry shower gel etc .shower luke warm in morning .entertainment good .breakfast excellent value in victoria dining room
Stayed 1 night in Jul 2025

2/10 Terrible

Millie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Underwhelming Toilet and shower was not working very well. Needed to be cleaned better
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Drew

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired

No shower hot water and a sink which was leaking under floor into carpet.
Stayed 1 night in Jul 2025

6/10 Okay

Fay

Travelled with partner
Liked: Cleanliness, staff & service
The mattress was lumpy and the food was dreadful, certainly not worth the money.
Fruit for breakfast
Breakfast pastries
Stayed 1 night in Jul 2025

8/10 Good

Bohdan

Stayed 2 nights in Jul 2025

10/10 Excellent

Billiejo

Stayed 1 night in Jul 2025

6/10 Okay

Alex

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were very basic, very few plug sockets (one didn't work) and no shelf in the bathroom for toothbrushes or other small items. Also not enough car parking spaces for such a large hotel. Paying guests should not have to pay to park even more so if they have disabled person's parking badges.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Jill

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025