The Garrison

4.0 star property

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Photo gallery for The Garrison

Restaurant
Restaurant
Soundproofing, free WiFi, bed sheets
Exterior
Soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
High Street, Fort William, Scotland, PH33 6EE
  • Place, West Highland Way
    ‪1 min walk‬
  • Place, West Highland Museum
    ‪4 min walk‬
  • Place, Great Glen Way
    ‪8 min walk‬

Room options

Superior Room

9.4 out of 10
Exceptional
(19 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Double Room

8.6 out of 10
Excellent
(23 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Triple Room - Disability Access

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Garrison Apartments

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Garrison Suite

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Garrison

Hotel in Fort William with 24-hour front desk and coffee shop/cafe
A bar/lounge, a coffee shop/cafe and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
The Garrison offers 41 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Garrison's great location. During your stay, you're just a quick walk from Loch Linnhe. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Loch Linnhe and West Highland Way
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Garrison also features tour/ticket assistance, express check-in, and express check-out.

This 4-star Fort William hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 25 December 2025 to 27 December 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • One of the dining venues
The property will be renovating from 26 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Garrison Hotel Fort William
Garrison Fort William
The Garrison Hotel
The Garrison Fort William
The Garrison Hotel Fort William

The Garrison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 926 reviews
Rating 8 - Good. 255 out of 926 reviews
Rating 6 - Okay. 86 out of 926 reviews
Rating 4 - Poor. 36 out of 926 reviews
Rating 2 - Terrible. 16 out of 926 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edmond

Stayed 1 night in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at a simple, clean hotel with a cool theme. The room was a bit tight for two, but very quiet at night. Windows opened wide for fresh air which was nice.
Stayed 2 nights in Oct 2025

8/10 Good

CHUCK

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a small hotel room but for the price was overrated.
Stayed 1 night in Sep 2025

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby, train is walkable, staff is friendly
Stayed 2 nights in Oct 2025

6/10 Okay

Tamara

Travelled with family
Liked: Staff & service
Disliked: Amenities
We asked for a room with twin beds, got a queen and a pull out, lumpy sofa bed with no quilt. Asked the desk for a quilt, they said just get one out of the closet…well there was no closet in the room. It was in the hall stuffed with stained quilts with the apparent clean duvets on the bottom shelf almost level with the floor. Ew!! Curtains were off track, toilets took 5 button pushes before it would flush. Sign on the shower said to place the mat close to the door so as the water would not enter the main room (like who cares if you fall on the slippery tile, just don’t get the carpet wet). Base if sink not on correctly. No area to place our toiletries in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great rooms!
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful spacious suit, quite comfortable clean and bright
Stayed 2 nights in Oct 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. And room was decent size although sink in bathroom was the tiniest sink I’ve ever seen. Overall quiet but they do alllow dogs and this poor little dog was whining next to our room. You could hear anyone opening and closing doors. I would give this a 4/5 stars for location.
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Stayed 2 nights in Sep 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and awesome breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but we weren't used to such narrow parking spaces, so it took a while to park. We were able to walk to nearby restaurants and shopping.
Stayed 1 night in Sep 2025

4/10 Poor

Abhishek, Montreal

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I will never rate a hotel and especially their suites 4/5 stars if they have problems with their plumbing and it takes forever for water to drain in shower. Ok place, not worth the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Jolanda

Stayed 1 night in Sep 2025

10/10 Excellent

John, London

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the boutique hotels popular in New York now. Stylish, very clean, smallish rooms in a good location. Nice hotel for the price. Staff all very upbeat and nice.
Stayed 1 night in Sep 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location & breakfast was wonderful. We were hoping g to find a place with live music, but no luck on a Thursday night.
Stayed 1 night in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to restaurants and shops. Great location for highland driving stop over. Adorable town. Great hotel. We stayed in a suite and had our own designated parking space. The suite was great for 4 people, comfortable and clean. Enjoyed the free snacks left for us! Overall, highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for one night, very walkable area with easy access to pubs and shops. Comfy beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are high up a hill with great view of Loch Linnhe. The apt kitchen was well equipped and included a washer dryer. Excellent dining options are a short walk, as are interesting and useful stores. Fort William is central to many of the things the Highlands has to offer.
Stayed 7 nights in Aug 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff!
Stayed 2 nights in Aug 2025

8/10 Good

Laurie, new york

Basic room. Not very roomy. Excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

A Wonderful Stay! This hotel was great. It’s located at the end of the main drag, which means when you arrive by train or bus, you get to enjoy a scenic walk through the charming town. The staff were friendly and helpful, the breakfast was delicious, and the room was clean and comfortable.
Stayed 1 night in Aug 2025