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Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG

Exterior
Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
Free daily continental breakfast
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
4609 Citylake Boulevard, West, Fort Worth, TX, 76132
  • Dickies Arena
    ‪9 min drive‬
  • Texas Christian University
    ‪9 min drive‬
  • Fort Worth Zoo
    ‪10 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG

Hotel with free breakfast, in the vicinity of The Shops at Clearfork
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG offers 91 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG. During your stay, you'll be within walking distance of Hulen Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from The Shops at Clearfork and 8 minutes from Fort Worth Botanic Garden
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 550 square feet (51 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG. Limited free parking is available on a first-come, first-served basis.
Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 550 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid gift cards are not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Fort Worth Southwest I-20
Holiday Inn Express Hotel Fort Worth Southwest I-20
Holiday Inn Hotel Southwest I-20
Holiday Inn Southwest I-20
Holiday Inn Express Hotel Suites Fort Worth Southwest I 20

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 841 reviews
Rating 8 - Good. 230 out of 841 reviews
Rating 6 - Okay. 114 out of 841 reviews
Rating 4 - Poor. 81 out of 841 reviews
Rating 2 - Terrible. 77 out of 841 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful when confronted with an issue. Promptly handled the situation and offered convenient alternatives.
Stayed 3 nights in Jun 2025

4/10 Poor

Mark

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Markisa

Liked: Cleanliness, amenities, property conditions & facilities
Property was good but African woman at front desk is very rude and way to aggressive
Stayed 7 nights in May 2025

6/10 Okay

Francesco

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and staff
Stayed 2 nights in May 2025

10/10 Excellent

Benjamin

Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

ice machines broken

air conditioner was loud and on its last leg, ice machines didn't work, luggage cart broken
Stayed 2 nights in May 2025

6/10 Okay

adelbert, houston

Liked: Cleanliness
Issues with housekeeping. They did not make the bed or bring towels but got the trash. Very odd.
Stayed 2 nights in May 2025

6/10 Okay

Wanita

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jay

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Mar 2025

10/10 Excellent

paul

Stayed 1 night in Mar 2025

4/10 Poor

Julianna

Disliked: Staff & service, property conditions & facilities
The room was not clean. The bed cover had stains. Two of the hand towels did not look laundered. Something bit me while I was sleeping. No breakfast ready at 7 am. Do NOT recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very nice and courteous
Stayed 1 night in Mar 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad hotel for $200 a night with fire alarm going on at night for no reasons!
Stayed 1 night in Mar 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great price for the stay

Business trip for 3 nights.
Stayed 3 nights in Mar 2025

4/10 Poor

Russell

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Wow This the 1st Holiday Inn we have stayed at that offered a room with smoke detector wires hanging from the ceiling. But best of all was the phone that had no cord to connect it to the wall and no wall outlet we could find. But on the bright side as the shower water was starting to warm up, our room ran completely out of hot water, so I was wide awake rinsing my hair and body in bone chilling water. I would have called down, but we had a phone, but it was not attached to anything We informed the desk about the phone and smoke alarm on day one, on day two both issues had not been addressed and on day to is when we found out that they save energy buy not heating a lot of water, so they don't waist power. I think the above is true as I have never not had NO hot water at 9:00 AM in any place inside the US ever.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aundriah R

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice Staff, close to Venues
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch! Was my best stay this week for business so far.
Stayed 1 night in Feb 2025

6/10 Okay

evette

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Property was run down. Location was quiet abs clise to good restaurants.
Stayed 1 night in Feb 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
You need more luggage carts. There was only one available for the entire hotel.
Stayed 1 night in Jan 2025

6/10 Okay

epifanio

Travelled with family
Liked: Cleanliness, property conditions & facilities
My niece bought a tuna pouch as a snack to tide her over night and got food poisoning. We came down for breakfast early and noticed that oatmeal pot was empty and when asked a staff member said the quota had met for the day and no more would be made. We stayed for 2 days on our second day our room was not made up or clean towels replacing used ones
Stayed 2 nights in Jan 2025

6/10 Okay

Dasire

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Juan Carlos

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I stay there, the place was under construction and not pleasant
Stayed 1 night in Sep 2024