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Four Points by Sheraton Prishtina City

4.0 star property

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Photo gallery for Four Points by Sheraton Prishtina City

Lobby
Indoor pool
Meeting facility
Reception
Sauna, steam room, massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
California Street No. 52, Marigona Residence, Preoce, Kosovo, 10000
  • Place, Pristina Mall
    ‪6 min drive‬
  • Place, HyperActive
    ‪6 min drive‬
  • Place, Albi Mall
    ‪8 min drive‬
  • Airport, Pristina (PRN-Pristina Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Terrace, Corner

Premium Room, 1 King Bed, Terrace, Corner | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Terrace, Corner

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Corner

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Terrace

Premium Room, 2 Single Beds, Terrace | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, Terrace

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Four Points by Sheraton Prishtina City

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton Prishtina City offers 87 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Preoce hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Four Points by Sheraton Prishtina City, you'll be close to Pristina Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Amenities include a 24-hour business centre, 2 meeting rooms and a computer
  • On-site recreation includes a gym
  • 14 minutes by car from Mother Teresa Boulevard and 7 minutes from Pristina Mall
Four Points by Sheraton Prishtina City offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The business-friendly Four Points by Sheraton Prishtina City also features a garden, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This 4-star Preoce hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 10:30 AM.
Sospiro Restaurant – On-site fine-dining restaurant.
Marmo Bar – This cocktail bar specialises in Italian cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 50 metres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; RSD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Marmo Bar
  • Sospiro Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 July 2026 to 12 July 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for RSD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately RSD 15 per person
  • Rollaway bed fee: RSD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 330283896
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Four Points by Sheraton Prishtina City Hotel
Four Points by Sheraton Prishtina City Preoce
Four Points by Sheraton Prishtina City Hotel Preoce

Four Points by Sheraton Prishtina City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 92 reviews
Rating 8 - Good. 10 out of 92 reviews
Rating 6 - Okay. 3 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
The staff was very nice and room was very clean, it was beyond my expectations
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Anna Carin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, large nicely designed rooms, comfortable bed. Very good gym. Location outside of the city, but in a nice residential area with restaurants, playground etc.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supper hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities
Excellent location near the Pristina Mall.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

STEFAAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outside the city but worth going there

Clean room, nice lobby, excellent breakfast, amazing spa.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Iouri

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

lirija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel, very clean, great location
Stayed 1 night in Apr 2024
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Anna Carin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean. Excellent service and very friendly and helpful staff. It has a gym way above what you normally find, and a very nice pool.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities
The best Hotel in the town of Prishtina, modern, clean, friendly, very beautiful, save and clean.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Ilir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you travel to Prishtina I recommend this hotel is best international hotel you can find.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Blerta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Amazingly warm hospitality by everyone from the staff, beautiful and clean hotel with spacious modern rooms, several dining options close by.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and clean. Rooms were big and spacious
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oase in the middle of nowhere

Always a nice stay in the hotel. Nice room, fine breakfast. Parking... Wonderful SPA. Bit remote from center.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Mirdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was shocked to see a hotel 4-5 stars near Pristina, Kosov. I was very impressed and looking forward to stay next time I visit from US
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Agim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Fadil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as always! Amazing staff
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oase in a desert

Wonderful place with an exclusive pool and spa. But... little remote from centre city
Stayed 1 night in May 2024
Verified

6/10 Okay

Nidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the staff are really pleasant. However, there were a few things that let it down for us: - no international TV channels as satellite could only be fixed in a few days; - fire alarm went off at 2.30 am as false alarm (2nd time while travelling in the balkans) - breakfast is very poor… stuff is amazing, but the food is dry and pastry is old.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Eogen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, but the experience was smooth and comfortable. The staff on arrival were welcoming and clearly explained everything we needed to know. After a long, delayed flight, the bar staff served us some much-needed drinks, which were good quality and very much appreciated. The hotel has a modern, industrial-chic décor and a calm, relaxed atmosphere. It was very quiet, which turned out to be a real positive as we had an excellent night’s sleep. The spa facilities were another highlight—multiple steam rooms at different temperatures, a plunge pool, and robes and slippers ready for use. Our room was clean and well prepared. Breakfast was fine overall, though the pastries were a little underwhelming compared to the rest of the stay. The reception staff were especially helpful, kindly arranging a taxi and assisting us with the next stage of our journey. Overall, a peaceful hotel with great service and amenities—perfect for rest and relaxation after a long day of travel.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

In general

The room is too small, service was not good and staff are not friendly, while we are taking our breakfast the staff was always looking at us and we were not comfortable
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Riana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
reserved taxi not showing up bar closed at 22pm and they refused any drinks and there are no mini bar only one person at reception at time when everyone was checking out the personal barely looks in the eye when they speak, a bit condescending, my list long
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MOST TERRIBLE HOTEL EVER!!! These people put me right next to a smoking room after I had sent a message saying i have skin allergies! They did nothing about it and my allergies got really worse! This is such a punishment to treat black people this way! This is so bad!!! I had the WORST stay in this hotel and this was such a HORRIBLE EXPERIENCE FOR ME! For 3 nights in a row, the hotel alarm kept disturbing at midnight alarming that there was fire in the building and everyone should leave the building, we all rushed out of our rooms only for them to say it was just a fake alarm! This happened 3 different nights and at midnight which messed up everyone’s sleep! I’ll NEVER recommend this hotel to anyone, it’s not WORTH the money they charge!
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Merter

Liked: Cleanliness, staff & service, amenities
Otel temiz güler yüzlü hizmet
Stayed 1 night in Nov 2025