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Hotel Cristall

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Daily buffet breakfast for a fee
Front of property
Standard Double Room | Individually furnished, desk, laptop workspace, blackout curtains
Daily buffet breakfast for a fee
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping

Explore the area

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Ottostr. 3, Frankfurt, 60329
  • Place, Skyline Plaza
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪9 min walk‬
  • Place, Alte Oper
    ‪15 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, blackout curtains

Single Room

7.8 out of 10
Good
(11 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Individually furnished, desk, laptop workspace, blackout curtains

Standard Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Cristall

Self parking, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a TV in a common area are on-site.
Hotel Cristall offers 30 air-conditioned accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Cristall. During your stay, you're just a quick walk from Kaiserstrasse. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Within a 10-minute walk of Skyline Plaza and Frankfurt Trade Fair
As a guest of Hotel Cristall, you'll find a terrace, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Cristall also features complimentary newspapers in the lobby, shopping on site, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5.00 per person
  • Covered self-parking fee: EUR 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Hotel Cristall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 312 reviews
Rating 8 - Good. 141 out of 312 reviews
Rating 6 - Okay. 22 out of 312 reviews
Rating 4 - Poor. 3 out of 312 reviews
Rating 2 - Terrible. 5 out of 312 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gerson

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were kind. Also the breakfast was very good!
Stayed 1 night in Jan 2026
Verified

8/10 Good

wing kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room clean, breakfast included, close to central station, food around the hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay and have very good breakfast
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, clean room, and the breakfast was wonderful!
Stayed 1 night in Sep 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Cristall does an excellent job at providing a good accommodation in a convenient location for a reasonable price. The hotel is cozy, the room was clean overall, the breakfast was fairly simple but good, and the service was outstanding. I would stay again and recommend to others without hesitation.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christoffel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Good breakfast, comfortable room, and good customer service
Stayed 1 night in Aug 2025
Verified

8/10 Good

Centenie

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds, very friendly staff
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Included a great breakfast. Close to the train station.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Stayed 1 night in Sep 2024
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost/qualitywise a good choice for a stay in Frankfurt.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

DONGJO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, kind staffs. Amazing atay!!!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly and efficient staff and excellent breakfast. Good location, two minute walk from the train station.
Stayed 1 night in May 2024
Verified

8/10 Good

Murdo

Liked: Cleanliness, property conditions & facilities
Ideal for the station, room compact so b suitable for a short stay or overnight. However, good value. And breakfast included was good
Stayed 1 night in Sep 2025
Verified

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt done easy

Lovely place to stay ! Great location friendly people Nice breakfast
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in a central location.

Excellent hotel. Clean, confortable beds and outstanding location, across the street is the Central station. Great breakfast and super friendly staff!
Stayed 3 nights in Nov 2022
Verified

8/10 Good

So Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station, very convenient
Stayed 2 nights in May 2024
Verified

10/10 Excellent

YUN YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent if you can avoid room 1 beside the lobby.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

CARLOS

Close to the main train station, very bad area that made feel us unsafe, ideal hotel for a quick night sleep to catch up a train next day
Stayed 1 night in Sep 2025
Verified

8/10 Good

MEIHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staffs are very nice, helped me to stay at the same room per I requested.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm, with a great small breakfast. When available in a good price l, it's a great place.
Stayed 1 night in Apr 2024
Verified

8/10 Good

FLOR DE LIS

Liked: Cleanliness, staff & service, amenities
Location is excellent, right next to the train station. Breakfast is good, although more fruit options would be better. Towels could be replaced for new ones. Stairs may be an issue for old people but in general is a great option for a short stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.
Stayed 2 nights in Oct 2024