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INNSiDE by Meliá Frankfurt Ostend

4.5 star property

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Photo gallery for INNSiDE by Meliá Frankfurt Ostend

Free minibar, in-room safe, desk, laptop workspace
Rooftop bar
Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Hanauer Landstrasse 81, Frankfurt, Hessen, 60314
  • Place, MyZeil
    ‪20 min walk‬
  • Place, Frankfurt Christmas Market
    ‪3 min drive‬
  • Place, Römerberg
    ‪3 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪14 min drive‬

Room options

View all photos for The Innside Room

Free minibar, in-room safe, desk, laptop workspace

The Innside Room

9.0 out of 10
Wonderful
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Innside Premium Room

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Innside Room- Extra Space

Free minibar, in-room safe, desk, laptop workspace

The Innside Room- Extra Space

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for The Loft

Free minibar, in-room safe, desk, laptop workspace

The Loft

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Innside Room - Extra Space (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Innside Room - Extra Space (3 adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for The Innside Premium Room (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room (3 adults)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Loft (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Loft (3 adults)

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Innside Room - Extra Space (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Innside Room - Extra Space (2 adults + 1 child)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for The Innside Premium Room (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room (2 adults + 1 child)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Loft (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Loft (2 adults + 1 child)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Loft

Free minibar, in-room safe, desk, laptop workspace

The Loft

  • Sleeps 3

View all photos for The INNSiDE Room Extra Space

Free minibar, in-room safe, desk, laptop workspace

The INNSiDE Room Extra Space

  • Sleeps 3

View all photos for The INNSiDE Premium Room

Free minibar, in-room safe, desk, laptop workspace

The INNSiDE Premium Room

  • Sleeps 3

View all photos for The INNSiDE Room

Free minibar, in-room safe, desk, laptop workspace

The INNSiDE Room

  • Sleeps 2

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About this property

INNSiDE by Meliá Frankfurt Ostend

Luxury hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
INNSiDE by Meliá Frankfurt Ostend offers 168 air-conditioned accommodations with free minibar items and minibars. 40-inch LCD televisions come with pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at INNSiDE by Meliá Frankfurt Ostend. During your stay, you're just a quick walk from European Central Bank. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Stock Avenue 81
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Römerberg and a few minutes from Frankfurt Christmas Market
  • Pets welcome for a fee
INNSiDE by Meliá Frankfurt Ostend offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury INNSiDE by Meliá Frankfurt Ostend. For a fee, parking is available.

This 4.5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Stock Avenue 81 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Terrace – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 22 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stock Avenue 81
  • Terrace

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Self-parking fee: EUR 22.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

INNSIDE Meliá Frankfurt Ostend Hotel
INNSIDE Meliá Frankfurt Ostend
Innside Frankfurt Ostend
Innside by Melia Frankfurt Ostend
INNSIDE by Meliá Frankfurt Ostend Hotel
INNSIDE by Meliá Frankfurt Ostend Frankfurt
INNSIDE by Meliá Frankfurt Ostend Hotel Frankfurt
Innside Frankfurt Ostend
INNSiDE by Melia Frankfurt Ostend
INNSiDE by Meliá Frankfurt Ostend Hotel
INNSiDE by Meliá Frankfurt Ostend Frankfurt
INNSiDE by Meliá Frankfurt Ostend Hotel Frankfurt

INNSiDE by Meliá Frankfurt Ostend Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 327 out of 507 reviews
Rating 8 - Good. 128 out of 507 reviews
Rating 6 - Okay. 28 out of 507 reviews
Rating 4 - Poor. 14 out of 507 reviews
Rating 2 - Terrible. 10 out of 507 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Homira, Fairfax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and it was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Larisa, Concord

Liked: Cleanliness, staff & service
Thank you for the hospitality, but lobby staff should be prepared to answer typical questions about ground transportation:-)
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Silverfish all over the place

There were a few things wrong but the worse part was the bugs. The room is not at all "inviting" or "comfortable". It lacks the "cozy" vibe that you normally get from a hotel/motel/inn. One problem here is the room decor, design, and color scheme. The selection of black and white creates to much contrast. Besides the color, its the floor, walls, furniture. The emotion is hard to describe, but I just didn't feel relaxed in the room. The air in the room smelled stale, moldy, uncirculated. Which leads me to the worse part of it all. Silverfish EVERYWHERE! Not sure what leads to this kind of situation, but please do some basic pest control and get a proper HVAC system installed. On top of that the bed is single sheeted and its not even a fitted sheet. I could see the mattress. Isn't the standard tripple fitted sheets? Anyway, all you get it just the sheet covering the mattress and a small feather throw to cover yourself with. No comforter, no proper sheets, nor a blanket. The cleanliness of the room is borderline. Certainly trending towards the wrong direction. The only inviting comfortable area is the onsite bar/resaurtant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay from start to finish and proved to be exceptional value. All staff were friendly and efficient. Really can't fault this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Faiyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Seyed Ali, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and modern room. Would have enjoyed staying there longer. Accessing the front lobby of the hotel by car was a little difficult, but the parking was easy to get to.
Stayed 1 night in Apr 2025

10/10 Excellent

Tarsila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and new

The hotel is super modern, the room is spacious, new, with modern decor. I found it very nice.
Stayed 1 night in Apr 2025

8/10 Good

Nelson, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I arrived, the staff was welcoming and attentive. The check-in process was smooth and quick, and there were complimentary drinks inside the mini cooler. The room was spotless, tastefully decorated, The bed was extremely comfortable One of the highlights was no funny smell in the room. USB outlets provided would be a big plus
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Achim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superhotel, scheiss parken

super hotel, aber mit Navi sehr mies zu finden, keine eigenen offensichtlichen Parkplätze, nur in der nächsten Strasse im Hyatt, wenn man es weiss
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the property!
Stayed 4 nights in Jan 2025

10/10 Excellent

Abir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable - Good value for money

Clean and comfortable - well connected by public transport and 15 minutes from the Frankfurt Hbf. Will stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

RICARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Helmut

Travelled with family
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can be more clean
Stayed 2 nights in Dec 2024

6/10 Okay

Isaac

Travelled with family
I appreciate a “green” hotel, but appears to be cold, the room does not Have an actual lounge chair. Very uncomfortable, specially if you stay several days. Not going back there
Stayed 3 nights in Dec 2024

10/10 Excellent

Chloe

Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and nice breakfast/bar area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to shopping, transportation. Clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

linda

Stayed 4 nights in Dec 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by the high quality of everything, including the staff. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easily accessible
Stayed 1 night in Nov 2024