Garner Hotel Frankfurt Palmengarten by IHG

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Exterior
Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Sophienstrasse 40, Frankfurt, HE, 60487
  • Place, Frankfurt Trade Fair
    ‪15 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪15 min walk‬
  • Place, Festhalle Frankfurt
    ‪18 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Garner Hotel Frankfurt Palmengarten by IHG

Hotel with a 24-hour front desk, near Frankfurt Christmas Market
Self parking, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a TV in a common area are on-site.
Garner Hotel Frankfurt Palmengarten by IHG offers 68 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Garner Hotel Frankfurt Palmengarten by IHG. During your stay, you're just a quick walk from Leipziger Strasse. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Just a 2-minute drive from Festhalle Frankfurt and a few minutes from Alte Oper
  • Pets welcome free of charge
Garner Hotel Frankfurt Palmengarten by IHG offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. Garner Hotel Frankfurt Palmengarten by IHG also features room service (during limited hours), a front desk safe, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 17.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 17 for adults and EUR 8.50 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Self-parking fee: EUR 17.50 per day
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 15 per night
  • Facilities fee: EUR 9.90 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novum Business Hotel Imperial Frankfurt Messe
Novum Business Imperial Frankfurt Messe
Novum Hotel Imperial Messe
Novum Imperial Messe
Novum Hotel Imperial Frankfurt Messe
Novum Imperial Frankfurt Messe
Hotel Imperial Hotel
Hotel Imperial Frankfurt
Hotel Imperial Hotel Frankfurt
Novum Hotel Imperial Frankfurt Messe

Garner Hotel Frankfurt Palmengarten by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Clean

Na
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Freundliches Personal, gemütliches Zimmer und tolles Frühstück.
Stayed 1 night in Nov 2025

8/10 Good

Ingo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ordentliches Hotel in guter und sicherer Lage. Frühstück auch sehr ordentlich mit guter Auswahl. Preis-Leistungs-Verhältnis sehr gut
Stayed 2 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Todo muy cerca. Bonito. A unos pasos de las tiendas y restaurantes Las personas se recepción muy amables. Buen desayuno. Solo falta mejorar la limpieza de las habitaciones
Stayed 5 nights in Sep 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel. Ich hatte ein frisch renoviertes Zimmer
Stayed 1 night in Aug 2025

8/10 Good

CHARLY ARSOV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à L'Impérial Hotel

Très belle expérience et un retour positif pour mes 5 enfants. La propreté est correcte, la femme de ménage intervient tous les jours pour nettoyer et changer les draps. Seul point négatif, savon insuffisant dans la salle de bain pour se doucher et pour les laver les mains.
Stayed 4 nights in Aug 2025