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Tenza Hotel at Hakata Station

4.0 star property

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Photo gallery for Tenza Hotel at Hakata Station

Junior Suite Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains
Deluxe Suite Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains
Restaurant
Reception
Junior Suite Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013
  • Place, Amu Plaza Hakata
    ‪7 min walk‬
  • Place, Sumiyoshi Shrine
    ‪13 min walk‬
  • Place, Canal City Hakata
    ‪13 min walk‬
  • Airport, Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Standard Queen Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Queen Room - Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Run of the house, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Run of the house, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for View Queen Room - Non-Smoking

View Queen Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

View Queen Room - Non-Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for View Twin Room - Non-Smoking

View Twin Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

View Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room - Non-Smoking

Superior Twin Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Superior Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room - Non-Smoking

Deluxe Twin Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Deluxe Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Universal Twin Room - Non-Smoking

Down duvets, desk, laptop workspace, blackout curtains

Universal Twin Room - Non-Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite Room - Non-Smoking

Junior Suite Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Junior Suite Room - Non-Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite Room - Non-Smoking

Deluxe Suite Room - Non-Smoking | Down duvets, desk, laptop workspace, blackout curtains

Deluxe Suite Room - Non-Smoking

  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for View Queen Room

Down duvets, desk, laptop workspace, blackout curtains

View Queen Room

  • Sleeps 2

View all photos for Standard Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for View Twin Room

Down duvets, desk, laptop workspace, blackout curtains

View Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • Sleeps 4

View all photos for Adjoining Twin Room

Combined shower/bathtub, hair dryer, slippers, electronic bidet

Adjoining Twin Room

  • Sleeps 4

View all photos for Universal Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Universal Twin Room

  • Sleeps 2

View all photos for Junior Suite

Living area | 40-inch flat-screen TV with digital channels, TV, pay films

Junior Suite

  • Sleeps 3

View all photos for Deluxe Suite

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Suite

  • Sleeps 4

View all photos for Standard Queen Room

Down duvets, desk, laptop workspace, blackout curtains

Standard Queen Room

  • Sleeps 2

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About this property

Tenza Hotel at Hakata Station

Hotel with a restaurant, near Canal City Hakata
A restaurant, self parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area. Housekeeping is available on request.
Tenza Hotel at Hakata Station offers 120 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 40-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and children's slippers.

This Fukuoka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Tenza Hotel at Hakata Station's great location gets high marks from our customers. During your stay, you're just a quick walk from Amu Plaza Hakata. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Canal City Hakata and a few minutes from Port of Hakata
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Tenza Hotel at Hakata Station. For a fee, parking is available.

This 4-star Fukuoka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Trattoria W Hakata – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 1,500 per night)
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Trattoria W Hakata

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hospital bed
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name of this property will be changing to KOKO HOTEL Premier Hakata as of February 13, 2026.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1500 per night(164 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tenza At Hakata Fukuoka
Tenza Hotel at Hakata Station Hotel
Tenza Hotel at Hakata Station Fukuoka
Tenza Hotel at Hakata Station Hotel Fukuoka

Tenza Hotel at Hakata Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 442 out of 818 reviews
Rating 8 - Good. 279 out of 818 reviews
Rating 6 - Okay. 63 out of 818 reviews
Rating 4 - Poor. 23 out of 818 reviews
Rating 2 - Terrible. 11 out of 818 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very nice room (window could be opened ;)), nice staff. Only let-down was the breakfast: Even though their official web page advertises "A healthy and beautiful vegetarian breakfast with Itoshima vegetables and Fukuoka delicacies to energize your body and mind from the morning" (something their internal TV info does in very similar words) and their photos show plant-based meat alternatives, the breakfast was VERY meat-based, to the point that the only vegetarian stuff was natto, salad, rice and white bread. So, definitely consider saving the 2000 JPY if you're vegetarian/vegan ;)
Stayed 3 nights in Nov 2025

8/10 Good

Wing

Liked: Cleanliness, amenities, property conditions & facilities
Pro: convenient location, a few minutes walk to the Hakata station. Room is clean and quiet. Con: we always book hotel with laundry facilities. For all the hotels we stayed with laundry facilities, the laundry room is heavily used, the same is this hotel. We spent two hours to dry our clothing and found that the filter of the dryer was clogged with clothing fibers. It appeared that the dryer was not well maintained by the hotel.
Stayed 6 nights in Nov 2025

8/10 Good

KIN MAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very friendly staffs. Room is decent and clean bathroom
Stayed 7 nights in Oct 2025

4/10 Poor

Jacqueline

Stayed 3 nights in Oct 2025

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Convenient location within walking distance from the train station, lots of food options nearby. Facing a busy street but quiet at night. Eco friendly so no room cleaning until you request. Get new towels by hanging used ones in a bag on the door. Breakfast was sufficient, plenty of international options
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Stayed 1 night in Oct 2025

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Didn’t use these services
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, convenient location
Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice, room (deluxe twin) was very big, felt more like a mini suite. The property was clean and in a great location. The only negative is the damp and musky smell through the hallways and although milder, this does permeate the rooms as well. If not for this last point, I would have rated 5 stars.
Stayed 3 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant staff
Stayed 3 nights in Oct 2025

6/10 Okay

Shawna

Travelled with family
Liked: Staff & service
Room was small. The bathroom smelled like urine and the room smelled wet, damp and musky. Staff was really nice and helpful. They do have Yamato service to ship makes it so convenient.
Stayed 6 nights in Oct 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very close to Hakata Station. Staff was very pleasant and professional. Will definitely stay here again.
Stayed 8 nights in Sep 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for Hakata station, nice simple hotel perfectly adequate for a couple of nights. Family Mart next door for anything you'd need. Friendly front desk staff and free laundry facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a friendly and unpressured environment, with compact but attractive rooms. The hotel offers a breakfast which is not to be missed. It is two blocks from the Fukuoka/Hakata rail hub but has surprisingly quiet and bright rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

ENOCH CHE LOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Property tidy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal

Breakfast was excellent, hotel location near Hakata station and everything else.
Stayed 1 night in Sep 2025

8/10 Good

mary

Liked: Staff & service, room comfort

Nice

Excellent staff and location. A bit more attention to cleaning would make this awesome. Smelly bathrooms and very smelly hallway carpets
Stayed 5 nights in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Martin

Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maja

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

KC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk from Hakata station, not too far, and yet the trains can't be heard.
Stayed 2 nights in Jun 2025

10/10 Excellent

LILIAN

Stayed 10 nights in Jun 2025