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Pestana Carlton Madeira Ocean Resort Hotel

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Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, free WiFi
View from property
Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, free WiFi
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Largo Antonio Nobre, Funchal, 9004-531
  • Place, Madeira Casino
    ‪10 min walk‬
  • Place, CR7 Museum
    ‪14 min walk‬
  • Place, Funchal Marina
    ‪15 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪22 min drive‬

Room options

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double or Twin Room, City View

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | View from room

Double or Twin Room, Sea View

7.8 out of 10
Good
(17 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Minibar, in-room safe, iron/ironing board, free WiFi

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double or Twin Room, Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, City View

Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double or Twin Room, City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double or Twin Room, Pool View

Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Pool View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | View from room

Superior Double or Twin Room, Sea View

8.6 out of 10
Excellent
(8 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Superior)

Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room (Extra Bed)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Extra Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Room (2 Extra Beds)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (2 Extra Beds)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

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About this property

Pestana Carlton Madeira Ocean Resort Hotel

A marina, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a restaurant and a bar/lounge.
Pestana Carlton Madeira Ocean Resort Hotel offers 286 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. This Funchal hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health Spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Pestana Carlton Madeira Ocean Resort Hotel. During your stay, you're just a quick walk from Centro Cultural da Quinta Magnólia. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages at Venus Health Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room, a sauna and a playground
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of CR7 Museum and Funchal Marina
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Pestana Carlton Madeira Ocean Resort Hotel offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Pestana Carlton Madeira Ocean Resort Hotel. For a fee, parking is available.

This 5-star Funchal hotel is smoke free.

Arcos – This buffet restaurant serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Marina

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 15 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3978
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Pestana Carlton Madeira Ocean Resort Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
The friendliest welcome to the hotel and a great view overlooking Madeira harbour!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

kathleen

Liked: Cleanliness, property conditions & facilities
Our stay was splendid!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness, property conditions & facilities
Clean, friendly and comfortable
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , staff excellent, carpets/furniture a bit dated, great location for easy walk to Funchal centre, overall enjoyed stay.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff. I will definitely come back .
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great accommodation, good breakfast buffet.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

brian and sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. Great service.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Wonderful place. Friendly staff. Clean + lots of amenities. Also, amazing views!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Winston

Liked: Cleanliness, amenities, property conditions & facilities
Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

radu emanoil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robet J

Liked: Cleanliness, amenities, property conditions & facilities
Spectacular room/views; excellent service [Front Desk (Trainee) and others; dinning staff cleaning staff, etc. etc.]. The "Festive High Tea" was a major hit and memory for us and our Grand daughter and Kids Club and staff were truly exceptional!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property . Beautiful view . We enjoyed the stay .
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Alan Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel but needs a little upgrading but all very satisfactory and comfortable
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

ALICIA

Liked: Cleanliness, amenities, property conditions & facilities
It was stunning.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marie-Andree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

N

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Pestana. The amenities were amazing, we loved the pools and options for sea swimming plus sauna, steam room and jacuzzi in the spa. Our room was kept very clean throughout our stay, thank you Tania! The hotel staff were warm, informative and welcoming. We will be back soon!
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic spot, very conveniently located, good facilities.
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel

We had a good stay at Carlton. Very nice stay at surroundings. Good location and also the beach area was fantastic. A place to go again.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Elisabete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel to stay .
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Definitely one of the best places to stay on the island
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Teija

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 27 nights in Mar 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
A wonderful hotel with fantastic staff. Everything was clean and of a high standard, with a great sea view. It was lovely to be able to swim in the sea, and the pools were clean and well maintained. The breakfast was excellent, with a wide selection and many new items every day. The best part was the man who made fresh omelettes daily, increadibly service-minded, smiling and friendly. Second time at this hotel, and be back - love everything with it. Close to lovely restaurants and bus 9 to the airport.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Nov 2023

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