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Fenix West

3.5 star property

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Photo gallery for Fenix West

A modern hotel room with a large bed, a sofa, a coffee table with flowers, and a view of the city.
Property video
A modern hotel with multiple floors and a snow-covered landscape.
A modern living room with a sofa, a dining area with a wooden table and chairs, a TV mounted on the wall, and large windows offering a view of the city.
A hotel room with a bed, a seating area with a table, a chair, and a small table with a remote control.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Kitanominecho, Furano, Hokkaido, 076-0034
  • Place, Furano Ski Resort
    ‪1 min walk‬
  • Place, Furano Shrine
    ‪3 min drive‬
  • Place, Ningle Terrace
    ‪6 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪52 min drive‬

Room options

View all photos for Room

A hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a seating area with chairs, a small table, and a TV.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A modern hotel room with two beds, a balcony, and a view of the cityscape.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Hotel Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Superior Hotel Room

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Suite

A hotel room with a bed, a seating area with a table, a chair, and a small table with a remote control.

1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Premier Suite

Free WiFi, bed sheets

1 Bedroom Premier Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Premier Suite (Dual Key)

Free WiFi, bed sheets

2 Bedroom Premier Suite (Dual Key)

10.0 out of 10
Exceptional
(4 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Premier Suite (Triple Key)

A modern kitchen with wooden cabinets, a central island with bar stools, and a dining area with a sofa and table.

3 Bedroom Premier Suite (Triple Key)

10.0 out of 10
Exceptional
(2 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Penthouse Suite

A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a view of a snowy landscape through the window.

3 Bedroom Penthouse Suite

  • 100 sq m
  • 1 bedroom
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Penthouse Residence

A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a view of a snowy landscape through the window.

3 Bedroom Penthouse Residence

  • 109 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Single Beds OR 3 King Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Premier Suite (A)

Free WiFi, bed sheets

1 Bedroom Premier Suite (A)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Premier Suite (B)

Free WiFi, bed sheets

1 Bedroom Premier Suite (B)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Hotel Room A1

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Superior Hotel Room A1

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Hotel Room A2

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Superior Hotel Room A2

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Hotel Room B

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Superior Hotel Room B

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Fenix West

This smoke-free hotel features a coffee shop/cafe, laundry facilities and free self-parking. Housekeeping is available once per stay.
Fenix West offers 44 air-conditioned accommodations with complimentary slippers and a hairdryer. Televisions come with satellite channels and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided once per stay.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Fenix West, you're just a quick walk from Furano Ski Resort. You'll find features such as free self-parking, plus a coffee shop/cafe and laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Amenities include laundry facilities and a lift
  • On-site recreation includes ski equipment rentals
  • Steps from Furano Ski Resort and 13 minutes on foot from Asahigaoka Sogotoshi Park
There's a coffee shop/cafe on site. Fenix West also features laundry facilities and a lift. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Furano hotel is smoke free.

Ronin Coffee – This café serves breakfast and lunch. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free secured self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Ronin Coffee

Things to do

  • Ski equipment rentals

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • Lift

More

  • 7 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fenix West Hotel
Fenix West Furano
Fenix West Hotel Furano

Fenix West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 121 reviews
Rating 8 - Good. 20 out of 121 reviews
Rating 6 - Okay. 7 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Huang-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, and the staff are all very friendly and professional! We had a great time there. Have to thank Amber and Hardy especially, this trip would’ve been so smooth without their help!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, property conditions & facilities
Great front desk help and ski locker area, nice quiet rooms and close to other hotel for food
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

LAICHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean rooms, good service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, spotlessly clean, great facilities and helpful and friendly staff. I’d definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jiamin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff, modern facilities.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the bathroom was really nice. Cafe on site made amazing coffees.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ka Po jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The room is extremely clean and comfortable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Clean but rather small rooms
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our snowboard trip, super close to the hill.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain view was awesome Staff was friendly af Unit was clean af Toilet was awesome af Can't ask for more.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Man Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at Fenix West Furano. The hotel is modern, stylish, and exceptionally well-equipped with everything you need — a full kitchen with complete cooking tools, utensils, and even laundry facilities. It really feels like a home away from home. The staff, especially Hardy, was incredibly friendly and helpful throughout our stay. Highly recommended for anyone visiting Furano!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

QI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was spacious, very clean and well-maintained.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous 3 nights stay. The apartment is very spacious and the staff are very friendly. We had breakfast at Ronin cafe (level 1 of the property) The breakfast sets were well thought of. We totally enjoyed the place.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was very clean and well-maintained. Spacious too
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and new. The location is fantastic if you are driving. Close to many amenities like convenient shops and restaurants (within 15 mins drive or less). Free laundry near lobby area. However, parking is limited on property.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Bernadette Zoey Lim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor. Friendly front desk staff. Just need to take note of the timing when it will be unmanned. Spacious space with adequate cutlery/utensils for simple cooking
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a room with 3 bedrooms. Fully furnished.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

HNIN YADANAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

HANHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025