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The New Castle Hotel

3.0 star property

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Photo gallery for The New Castle Hotel

Regional cuisine
Lobby sitting area
Superior Double Room, 1 King Bed, Smoking, Valley View | Premium bedding, memory-foam beds, individually decorated
Aerial view
Superior Double Room, 1 King Bed, Smoking, Valley View | Living area | Flat-screen TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

View in a map
Deorali, Gangtok, Sikkim, 737102
  • Place, Banjhakri Falls
    ‪13 min walk‬
  • Place, MG Marg Market
    ‪16 min walk‬
  • Place, Shiv Mandir
    ‪3 min drive‬
  • Airport, Gangtok (PYG-Pakyong)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, memory-foam beds, individually decorated

Deluxe Double Room

  • 14 sq m
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Bathtub, Valley View

Suite, 1 King Bed, Bathtub, Valley View | Premium bedding, memory-foam beds, individually decorated

Suite, 1 King Bed, Bathtub, Valley View

  • 23 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Smoking, Valley View

Superior Double Room, 1 King Bed, Smoking, Valley View | Premium bedding, memory-foam beds, individually decorated

Superior Double Room, 1 King Bed, Smoking, Valley View

  • 20 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Smoking, Valley View

Family Suite, 2 Double Beds, Smoking, Valley View | Premium bedding, memory-foam beds, individually decorated

Family Suite, 2 Double Beds, Smoking, Valley View

  • 23 sq m
  • Valley view
  • Sleeps 3
  • 2 Double Beds

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About this property

The New Castle Hotel

Hotel in Gangtok with free breakfast and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The New Castle Hotel offers 15 accommodations with free newspapers and complimentary bottles of water. This individually decorated and furnished accommodation includes dining tables. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at The New Castle Hotel, you'll be within walking distance of Namgyal Institute of Tibetology. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 1-minute drive from Namgyal Institute of Tibetology and a few minutes from Himalayan Zoological Park
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

The business-friendly The New Castle Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gangtok hotel.

Guests are served a free buffet breakfast.
On-site venue – This restaurant specialises in Regional cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The New Castle Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The New Castle Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

New Castle Hotel Gangtok
New Castle Gangtok
The New Castle Hotel Hotel
The New Castle Hotel Gangtok
The New Castle Hotel Hotel Gangtok

Reviews

The New Castle Hotel Reviews

7.6

Good

8.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

8/10 Good

arpaan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

ABHISEKH

Not Satisfied

Just ok
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

good hotel

Old place with decent accomodation , well connected with a taxi stand outside the hotel. Rope way is just outside the hotel. Mr Ravi Rai & other staff were very friendly and helpful . They arrange transport for local sightseeing , NathuLa and North Sikkim tour. Overall good value for money.

8/10 Good

K P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unmatched hospitality. Unmatched hospitality from the staff. Best experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel to stay with family.

I was with my family in Gangtok-Sikkim on family holidays for a week from 13th to 19th April 2017 and as per suggested by hotel receptionist Mr Ravi Rai we choosed King Suite for stay. First of all I would like to thank and appreciated Mr Ravi and his team for such wonderful service and arrangements. We received very warm welcome by him and his team on arrival. All the facilities were great. It was exactly home away home. The food was really very great and healthy. This hotel is opposite to famous butterfly bridge, taxi stand, Rope way station and Institute of Tibetology. Its the best place to stay in Gangtok-Sikkim. We will certainly be staying here again!!