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Chalet Inn

2.0 star property

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Photo gallery for Chalet Inn

BBQ/picnic Area
Room, 1 King Bed, Mountain View (with Fireplace) | In-room safe, desk, soundproofing, iron/ironing board
Exterior detail
Standard Room, 1 King Bed | Garden view
Garden view

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
516 Sunset Drive, Gatlinburg, TN, 37738
  • Place, Ole Smoky Moonshine Distillery
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View (with Fireplace)

Room, 1 King Bed, Mountain View (with Fireplace) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Mountain View (with Fireplace)

7.6 out of 10
Good
(15 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mountain View (with Fireplace)

Room, 2 Double Beds, Mountain View (with Fireplace) | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Mountain View (with Fireplace)

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

Panoramic Double Room | In-room safe, desk, soundproofing, iron/ironing board

Panoramic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Chalet Inn

An outdoor pool, a garden and a picnic area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and a vending machine are on-site.
Chalet Inn offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Chalet Inn, you're just a quick walk from Ober Gatlinburg Aerial Tramway. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a terrace and a vending machine
  • Within a 15-minute walk of Great Smoky Mountains National Park and Gatlinburg Convention Center
As a guest of Chalet Inn, you'll find an outdoor pool, a terrace, and a vending machine. Public spaces have free WiFi. Chalet Inn also features a garden, a picnic area, and a front desk safe. Free self parking is available.

This Gatlinburg hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Econolodge Inn & suites, 310 Cottage Drive, Gatlinburg, TN 37738]

Guests can access their accommodation through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternative location: [310 Cottage Drive, Gatlinburg, TN 37738]

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Econolodge Inn & suites, 310 Cottage Drive, Gatlinburg, TN 37738
Guests arriving after hours will need to go to the following location to check in: 310 Cottage Drive, Gatlinburg, TN 37738
Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Fabulous Chalet

Fabulous Chalet Gatlinburg

Fabulous Chalet Inn

Fabulous Chalet Inn Gatlinburg

Chalet Inn Gatlinburg

Chalet Inn

Fabulous Chalet Hotel Gatlinburg

Chalet Inn Hotel

Chalet Inn Gatlinburg

Chalet Inn Hotel Gatlinburg

Chalet Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 870 reviews
Rating 8 - Good. 265 out of 870 reviews
Rating 6 - Okay. 155 out of 870 reviews
Rating 4 - Poor. 100 out of 870 reviews
Rating 2 - Terrible. 81 out of 870 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kristen, Weaverville

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very pleasant. The young lady that checked us in was very helpful. The only real complaint would be the hot water. We let it run a bit because it wasn’t getting warm but sadly, it never got warm and definitely not hot. Otherwise, a nice place to stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Feb 2026

4/10 Poor

Lyle

Disliked: Staff & service, amenities
Old and cracked, old furniture, no one in lobby close by for any help. Not bad if nowhere else to stay
Stayed 2 nights in Feb 2026

10/10 Excellent

RICHARD

Stayed 3 nights in Jan 2026

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fire place, the view and king size bed. Staff and service was friendly and attentive.
Stayed 3 nights in Jan 2026

4/10 Poor

Cristi

Travelled with family and small children
Liked: Cleanliness
When we booked the room there wasn’t an impending snow storm, I was going to spend the weekend with my daughter have fun and experiment a place we’ve never been to. Then we woke up to an impending winter weather warning/advisory. Where the hotel was located, on a side of a mountain, there wasn’t any safe way to stay so we opted to go home after one night. There was no offer to refund or move the date to another time given/offered. This was not a great experience and will not book again. Also you have to check in at a totally different location to get your key. The room was dated with a few updates but still Very dated. The views made up for the lacking amenities. I would have definitely booked this location again but just overall a bad taste of not even reaching out to see if we wanted a refund or hold our booking for a later date when we checked out. Total disregard and didn’t care that were checking early didn’t even ask.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing and the view even better ! Everything was perfect.
Stayed 3 nights in Dec 2025

4/10 Poor

Jose

Travelled with family
Disliked: Amenities, property conditions & facilities
Old bulding! Really expensive! Because the place is not that good! Not a good experience!
Stayed 2 nights in Dec 2025

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, super convenient
Stayed 2 nights in Dec 2025

6/10 Okay

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our frig didnt work the staff got it replaced quickly. The rooms are old and very outdated. You do not check in at this hotel you have to check in at another hotel. The veiw was wonderful you could see downtown gatlinburg and all the christmas lights.
Stayed 1 night in Dec 2025

10/10 Excellent

Prasham

Stayed 1 night in Dec 2025

8/10 Good

Chad

Stayed 2 nights in Dec 2025

8/10 Good

Douglas, Urbana

Stayed 1 night in Dec 2025

6/10 Okay

Carol

Stayed 1 night in Dec 2025

2/10 Terrible

Ashleigh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Husein

Stayed 1 night in Dec 2025

4/10 Poor

doyle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
on line said a gas fireplace and it was only a cheap electric one. also on line showed a nice fire pit, there was none. we also had to go to another location to check in and check out. the on line review of the property was very misleading.
Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nikki the receptionist was the mist amazing and friendly person ever !!! Thank younfor the talks about sherbert the bear 🐻
Stayed 1 night in Dec 2025

6/10 Okay

Leigh

Liked: Cleanliness, staff & service
Very clean and pleasant. Our shower don’t work but the hot tub and bathtub were good. The smell of weed our 2nd night, we decided to leave a day early. You could hear the people walking loudly above us but that is expected in most places.
Stayed 4 nights in Nov 2025

2/10 Terrible

Frankie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am so disappointed with this hotel
Stayed 1 night in Nov 2025

8/10 Good

James r

Stayed 3 nights in Nov 2025

8/10 Good

Kody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The view was nice both beds were hard as a rock no water pressure in room
Stayed 4 nights in Oct 2025

10/10 Excellent

Deepak

Stayed 1 night in Oct 2025

4/10 Poor

Sydney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean. Got up to the hotel to be told you have to walk about 6-8 minutes to a different hotel to check in. Room had a funky smell. Would not stay again was not worth what we paid.
Stayed 1 night in Oct 2025

10/10 Excellent

Gwen

Stayed 4 nights in Oct 2025