Hampton Inn Gatlinburg

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn Gatlinburg

Restaurant
Reception
Outdoor pool
Free daily full breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
967 Parkway, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪2 min walk‬
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Room, 1 Queen Bed with Sofa bed, Fireplace (Sofa)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Fireplace (Creek View)

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Creek View)

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Creek View)

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-in Shower, Creek View)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Balcony (Creek View, Fireplace)

8.8 out of 10
Excellent
(29 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 1
  • 1 Queen Bed

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About this property

Hampton Inn Gatlinburg

Along with an outdoor pool, this smoke-free hotel has a fitness centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Hampton Inn Gatlinburg offers 97 accommodations with a safe and complimentary newspapers. Rooms open to balconies. Premium cable televisions are provided. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Hampton Inn Gatlinburg. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Gatlinburg Convention Center and 5 minutes on foot from Great Smoky Mountains National Park
  • Cats and dogs welcome for a fee
Hampton Inn Gatlinburg offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. Hampton Inn Gatlinburg also features coffee/tea in common area, a front desk safe, and a lift. For a fee, parking is available.

This Gatlinburg hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16.46 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Gatlinburg Hotel
Hampton Inn Gatlinburg
Gatlinburg Hampton Inn
Hampton Inn Gatlinburg Hotel Gatlinburg
Hampton Inn Gatlinburg Hotel
Hampton Inn Gatlinburg Gatlinburg
Hampton Inn Gatlinburg Hotel Gatlinburg

Hampton Inn Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

LORIE

Liked: Cleanliness, amenities, property conditions & facilities
Clean great place to stay!
Stayed 2 nights in Jan 2026

8/10 Good

Jacqueline

Travelled with family and small children
Liked: Cleanliness, amenities
It was very close to the main attractions in Gatlinburg
Stayed 2 nights in Dec 2025

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Was great! Except we were charged a new fee// daily parking at $16 at over $80+ when we checked in—— We have stayed at this place many times with no such parking fees — so no savings— next time calling hotels directly//
Stayed 5 nights in Jan 2026

10/10 Excellent

Ray

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are the most friendly and genuinely kind people. The room was spotless and right on the gatlinburg strip. Breakfast was always great and coffee always hot, what more could you want? Great experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anna

Stayed 1 night in Jan 2026

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness
I did not eat breakfast at Hampton Inn Gatlinburg TN. Checked in on the 11th of Jan. and got hit with fees after paying expedia for fees prior to arrival. I was told that my extra $200 was fot 15 dollars a day & 25 a day for parking! If expedia already got the fees from me why did Hampton Inn charge more? Something was wrong. Their elevator the onky one was out after 3 days stay so because of my handicap I had to use two flights of stairs. Im currently in pain from that trip now. All the usual shops and restaurants wer mostly closed nearby and never opened...not even on Friday. My adult son skied most of the week but the tram malfunctioned and his last night was spent waiting on a bus to leave after being froze to death by Obers snow machine. It was a cold night with flurries with no need for snow making machine. He among others were leaving the slopes early because the ice from the machines were running and blow wer ice on every one skiing. Lots of people left for the tram but ended up waiting covered with ice outside Ober. Those people should have been refunded by the tram...too much inconvenience going on in the last 2 days...oh the beds were bumpy or uncomfortable. Housekeeping would make beds with the same sheets and cover all week. But the last day i told the housekeeper not to worry about it.She was nice enough to provide us extra towels. So thats it, corporate america has taken over Gatlinburg tennessee...the yesterdays are definitely gone :(
Stayed 5 nights in Jan 2026

4/10 Poor

Jordan

Travelled with partner
Liked: Amenities
Bathroom wasn’t cleaned well. Not quite as nice as the pictures look compared to other Hilton’s.
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was perfect
Stayed 2 nights in Jan 2026

10/10 Excellent

Kasi

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good price for the location! No complaints.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

4/10 Poor

Hazel

Travelled with family
Disliked: Cleanliness
The lobby was neat and there was tea and coffee which is nice. The room was spacious. The bathroom fan sounded like a generator. I don't think the shower was cleaned bc there was a used wash cloth in the bottom of it. The room is right by the road so it's very noisy. All night long I heard a muffled sound of drums and music. I could not sleep at all. It was awful. I realized the noise came from below, in the lobby, when the next morning I could hear the breakfast being served and people talking. The pillows were not great either. No extra blankets. Not a great stay, we left early and went to a different hotel. The lady at the desk was so nice and she wanted to try to make things right, but after a long day of travel, a night with no sleep and another long day I just wanted to get a shower, and take a nap in our new hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Karan

Stayed 4 nights in Jan 2026

10/10 Excellent

Abbigale

Stayed 3 nights in Nov 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, cozy, with a balcony over stream. Quiet location. Bathroom was small but clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Heydy

Liked: Cleanliness, property conditions & facilities
Very helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location! Great customer service. Friendly staff with comfortable rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pat

Stayed 1 night in Jan 2026

8/10 Good

Saeed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean place and friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very uncomfortable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
The most important thing was the staff. They were attentive and accommodating. The room was exactly what I requested and it was clean and easy to access.
Stayed 3 nights in Dec 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
The only positive aspect of this place was the staff. I hesitate to even call it a hotel—this motel is dirty, outdated, and clearly falling apart. Charging premium prices for accommodations in this condition is unreasonable. I expected much better from the Hilton brand, but unfortunately, this location is a clear exception.
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Terry

Stayed 5 nights in Dec 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was really helpful and nice and the rooms was clean
Stayed 4 nights in Dec 2025