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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Free daily continental breakfast
Lobby
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds
Suite, 1 Bedroom | Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪1 min walk‬
  • Place, Gatlinburg SkyPark
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel with 10 restaurants, steps from Gatlinburg Convention Center
10 restaurants, 4 bars/lounges and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out. Change of towels is available on request
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with a hairdryer and an iron/ironing board. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Microtel Inn & Suites by Wyndham Gatlinburg's great location. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 4 coffee shops/cafes and 4 bars/lounges
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Steps from Gatlinburg Convention Center and Gatlinburg Space Needle
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 6.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 259 out of 1008 reviews
Rating 8 - Good. 221 out of 1008 reviews
Rating 6 - Okay. 210 out of 1008 reviews
Rating 4 - Poor. 144 out of 1008 reviews
Rating 2 - Terrible. 174 out of 1008 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
I was booked for a seven night day and left in three days after finding out we had bedbugs in the room. Was not refunded my money.
Stayed 5 nights in Jun 2025

6/10 Okay

Cassandra

Stayed 2 nights in Aug 2025

8/10 Good

Shyanna

Travelled with partner
Disliked: Amenities
Close walk to everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Dustin

Stayed 1 night in Jul 2025

10/10 Excellent

sridhar, alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pillows

Stayed 3 nights in Jul 2025

6/10 Okay

Anthony

Disliked: Staff & service, property conditions & facilities

Close to the action on strip

Booked a suite two bathrooms only one shower worked, Sofa bed sheets were not changed. Check in person was not welcoming. Upside never needed to drive to main action on strip less than a block away.
Stayed 2 nights in Jul 2025

6/10 Okay

Sandip

Disliked: Cleanliness, property conditions & facilities
Okey!
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Peyton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Small and needs serious updates

The Microtel worked for the 2 day stay we had there. The room was so small, there was hardly any space for a standard suitcase. But that was expected. The room itself was clean, but could use a lot of updates. As for the carpet in the hallways, it definitely needs to go. The stairs outside of the rooms are horrible. They’re crumbling and actually are dangerous. My husband and myself tripped twice. The location is wonderful, as it’s so close to the strip. Wish there was a nice outside area to sit though at the hotel. The price was good for what you’re getting.
Stayed 2 nights in Jul 2025

2/10 Terrible

Penny

Stayed 4 nights in Jul 2025

10/10 Excellent

Edward

Disliked: Staff & service, amenities
The staff lacks as they are not really there to work. The hallways definitely could use a cleaning on the carpets. My room was clean as it was a newer updated room. Very safe and near downtown.
Stayed 1 night in Jul 2025

6/10 Okay

Edward

Disliked: Staff & service, amenities
The property could definitely use a good scrubbing on the carpets in the hallways. It was a safe and clean place in your room as they are updated. Just not sure that the workers care about their jobs at the front desk they should be a little more friendly. But the stay was nice as it was just the a couple nights and close to downtown.
Stayed 1 night in Jul 2025

6/10 Okay

Ira

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was clean and comfy but there should be a coffee maker in room. Had to go from 3rd floor to first to get a cup.
Stayed 2 nights in Jul 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs upgrades and the rooms could feel cleaner. But the rooms were okay, but I know you get what you pay for, and the room was very affordable, it was a great location, and free parking. The best part of the hotel was the front desk lady Brazique C. She was so friendly, kind and helpful. She made it worth our stay there.
Stayed 2 nights in Jun 2025

6/10 Okay

Debbie, Asheville

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok for the money
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was good for price.
Stayed 1 night in Jul 2025

2/10 Terrible

Bradley

Stayed 2 nights in Jul 2025

2/10 Terrible

Tony

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Nancy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty, fridge and microwave stacked on top of each other. Drawers had dead bugs in them. The AC unit was dirty. Thankfully we only stayed one night
Stayed 1 night in Jul 2025

4/10 Poor

Melody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very close location but is in desperate need of renovation and cleaning.
Stayed 1 night in Jul 2025