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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Lobby
Desk, iron/ironing board, cots/infant beds, rollaway beds
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds
Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪1 min walk‬
  • SkyPark
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel with 10 restaurants, steps from Gatlinburg Convention Center
10 restaurants, 4 bars/lounges and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out. Change of towels is available on request
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with a hairdryer and an iron/ironing board. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Microtel Inn & Suites by Wyndham Gatlinburg's great location. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 4 coffee shops/cafes and 4 bars/lounges
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Steps from Gatlinburg Convention Center and Gatlinburg Space Needle
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 6.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 255 out of 1012 reviews
Rating 8 - Good. 237 out of 1012 reviews
Rating 6 - Okay. 220 out of 1012 reviews
Rating 4 - Poor. 141 out of 1012 reviews
Rating 2 - Terrible. 159 out of 1012 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Great location It was decent for one night stay, Being renovated at the time of our stay Small continental breakfast, not much to choose from
Stayed 1 night in Mar 2025

2/10 Terrible

Chelsea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were apparently doing renovations to the lobby which is fine but I feel like they should have given guests a heads up or at least let them know that the continental breakfast would not be available... I do not consider snack cakes a breakfast and that's why they had available, inside of a hotel room. The outside staircase is falling apart, our toilet kept messing up, and our room smelled horrible on arrival.
Stayed 2 nights in Mar 2025

6/10 Okay

Debbie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was under remodeling. Our room had 2 small issues, but didn't hinder anything. Other than remodeling, clean, freshly painted room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My vehicle was hit by debris from a construction dumpster on site. Scratched my truck. Wind was crazy.
Stayed 1 night in Mar 2025

10/10 Excellent

devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there for the first time back in feb and we had such a great time we had booked another trip before the 1st was over. Sane thing during this stay we have already booled another stay. The hotel is in a great area and perfect traveling with ny sm dog
Stayed 2 nights in Mar 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction, maybe will be better when it is all done
Stayed 2 nights in Feb 2025

6/10 Okay

Daniel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and found it to be fine. This time was also fine except that part of the place was being remodeled so everything was a mess. We were not notified about this until just before our check-in time. The place should be closed down during remodeling or a discount given for the inconvenience it caused.
Stayed 2 nights in Feb 2025

8/10 Good

Wesley

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasnt clean at all and roaches were on the wall
Stayed 2 nights in Feb 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jerry

Travelled with partner
Disliked: Amenities
It was fine for a short getaway to Gatlinburg. We will stay there again. Water pressure in shower was amazing!!
Stayed 1 night in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Wesley

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
It was great for the price
Stayed 2 nights in Jan 2025

2/10 Terrible

Charlsey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a room because our friends were booking a room there. Our friends arrived before us, and found the room to have dead bugs in the floor, Bedbug stains on the bed, and dried urine on the toilet. When we arrived, we asked to cancel our reservation. I didn’t want to be charged as a no-show but the front desk lady would not let us check in. She was very rude and yelled at me saying I’d never even seen the room even though our friends had similar rooms with all the same issues. I tried calling regarding the cancellation policy.. the property manager MJ yelled at me and refused to send me any information saying I never even saw the room and hung up on me. Very poor management and very unfriendly service. Do not book here!
Stayed 2 nights in Jan 2025

6/10 Okay

Caitlin

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The building definitely needs a bit updating. The rooms were clean, but the bathroom didn't have a fan. You can't beat the location though. We stayed there for a few nights in May, 2024, and were able to easily come and go from the hotel to downtown Gatlinburg without driving. The hotel has parking underneath. Staff were friendly in the lobby.
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was not clean. Only 1st floor available - elevator out of service.
Stayed 1 night in Jan 2025

6/10 Okay

Kenneth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was shocked that this was Wyndam. I expected better. Would not recommend to anyone.
Stayed 3 nights in Dec 2024

6/10 Okay

John

Stayed 1 night in Jan 2025

8/10 Good

Shelly, Johnson City

Travelled with partner
Liked: Property conditions & facilities
Hotel was in a good location for food and activities, but off the main strip.
Stayed 7 nights in Dec 2024

6/10 Okay

Marlene

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Nice place but staff could be more helpful.

Stay was a quick weekend trip. Hotel was very convenient to where I needed to be. Staff was friendly but not overly friendly. Nothing was explained to use where anything was or what to do if we needed anything. Rooms were clean and ready. Did say anything about me being charged and I signed nothing when I checked out.
Stayed 2 nights in Jan 2025

6/10 Okay

Adam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Price for pets
Stayed 3 nights in Jan 2025