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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
Outdoor dining
Seasonal outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Fridge, microwave, coffee/tea maker

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View in a map
Gatlinburg, TN
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • SkyPark
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center
This smoke-free hotel features coffee/tea in a common area, 24-hour room service and a seasonal outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Creekside - Downtown Gatlinburg. During your stay, you'll be connected to the convention centre and just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and meeting rooms are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes hiking/biking trails
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gatlinburg Convention Center and 5 minutes on foot from Great Smoky Mountains National Park
  • Dogs welcome for a fee
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

Guests are served a free buffet breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 237 out of 1010 reviews
Rating 8 - Good. 226 out of 1010 reviews
Rating 6 - Okay. 181 out of 1010 reviews
Rating 4 - Poor. 172 out of 1010 reviews
Rating 2 - Terrible. 194 out of 1010 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful 👍
Stayed 3 nights in May 2025

4/10 Poor

Sarah

Stayed 5 nights in May 2025

6/10 Okay

Sung

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator did not making very difficult for 80 years old to care luggage up to second floor. Room was unclean with sh**t on the floor of the bathroom. Breakfast was of very poor quality. Some of the worst I have experienced. Had to have the room key reset 3 times!!! The handyman was extremely helpful.
Stayed 3 nights in May 2025

6/10 Okay

Fernando

Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. We were celebrating our 20th anniversary. The location was right downtown, so we were in walking distance to all the attractions and restaurants. The breakfast was a little limited but it was ok. We even so a live bear that comes around at night (scary but cool).
Stayed 5 nights in May 2025

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night very convenient close all attractions
Stayed 1 night in May 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating front office but it is still easy to get in and out. The staff was very nice and helpful. Housekeeping done a great job.
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Betsy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often with our fur babies. Staff is very friendly. Rooms are dated but very, very clean! Best part is being on the strip and next to amazing restaurants
Stayed 1 night in May 2025

8/10 Good

cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoyed the creek and mountain views for decades. However breakfast has seriously gone downhill
Stayed 1 night in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, room comfort

Heated Pool, Great Location, Great Price

The hotel is in a great location right on the parkway. I typically won't stay at a Quality Inn but decided to take the chance due to positive reviews, location and price. It is an older motel, but you can tell they have had recent renovations. The pool was heated and open until 11pm so we were able to take advantage of the pool this early in the season and relax after walking all day. I do wish the lights on the balconies shut off and our door to the balcony was very difficult to open but being right over the creek was beautiful.Overall, I would stay here again. It was great for the price.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very short
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

David

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Bears are a real issue. Imagine a gang of bears every night looking for food and not thinking twice before destroying your car. Because that's the reality. The hotel seems like it's about to collapse due to lack of maintenance and repairs. The retaining wall in the parking garage is leaning to the point that it is concerning; I wouldn't be surprised if it collapsed within a year if nothing is done. Rooms were clean but very unmaintained. The elevator didn't work. Breakfast was okay. Coffee was fantastic.
Stayed 2 nights in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort

overnight

Free parking with the room, but must walk hill to get to hotel parking. Hotel very comfortable, good for the money
Stayed 1 night in May 2025

2/10 Terrible

Jane

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Manish

Liked: Staff & service
Good
Stayed 1 night in May 2025

4/10 Poor

Blake

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower was very nice. You could tell they just done renovations of the room however the water pressure was terrible The lighting in the room itself is not all that great there's gaps in the doors both the front and the back and the bathroom. The elevator was out so therefore carrying luggage up two flights of steps was horrible. This is especially bad for someone who has congestive heart failure and bad knees. The parking lot is very small so not a lot of room to park. The lock was broke in the room so it had to be replaced. The safe in the room didn't work. If I had to rate the stay on a scale of 1-10 it would be a 2.
Stayed 3 nights in May 2025