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citizenM Geneva

4.0 star property

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

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31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • Lake view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Geneva

This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM Geneva. During your stay, you'll be connected to a railway/underground station and just a quick walk from Molard Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Saint-Pierre Cathedral and 4 minutes on foot from Rue du Rhône
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in common area, express check-in, and a front desk safe.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Connie, Warrenville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is exceptional, right near the walking street with all the beautiful shops. The hotel is gorgeous, clean, and comfortable. The rooms are small, but completely adequate. If I return to Geneva, I will definitely stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamed

Stayed 2 nights in Nov 2025

4/10 Poor

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Room lay out is terrible. I will not stay there again.
Stayed 3 nights in Nov 2025

8/10 Good

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but the property overall was well situated and so close to old town. We loved how walkable and safe the area was!
Stayed 2 nights in Nov 2025

8/10 Good

Joseph, Grafenwöhr

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and customer service. Room small but high tech so very user friendly. Shower and bathroom is compact and has an excellent water pressure. However, limited amenities in the room. It is in a great location and walking distance to shops, restaurants and site of interest. Recommended for those quick weekend trip to Geneva. Thank you.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ismail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed only for a night and everything was well.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. I was worried that the room was only 14 m², but it is very well designed. It has everything you need for one person. Everything is new and clean. The breakfast is good. The location is excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Kelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
Stayed 2 nights in Oct 2025

10/10 Excellent

William E

Stayed 7 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, lovely area around the cathedral a 6 minute walk uphill. Many attractive bars and very smart art gallery (De Jonckheere). Easy access to/ from airport bus number10 which takes under 30 minutes and stops 3 minute walk away towards lake side.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service, amenities, staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean room, lovely big bed. Loved the control of room by the iPad. Friendly and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, amenities
What a great experience!!! Perfect location in Geneva near shops, restaurants and train station! The hotel is super cool and very hip.
Stayed 2 nights in Nov 2025

8/10 Good

Graham

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay all around. The most amazing shower experience in a long time.
Stayed 1 night in Nov 2025

10/10 Excellent

Adi

Business traveller
Liked: Cleanliness, staff & service, amenities
everything
Stayed 3 nights in Nov 2025

8/10 Good

Tala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well trained staff !
Stayed 4 nights in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
My room was internal facing. It was clean, quiet and had good ventilation. Most things can be controlled with the iPad for convenience. The hotel is also in a great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peggita

Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Stayed 3 nights in Oct 2025

10/10 Excellent

Kendall

Stayed 3 nights in Oct 2025

10/10 Excellent

Guleid

Stayed 4 nights in Oct 2025

10/10 Excellent

MATTHEW

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025