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Eastwest Hotel by Malone

4.5 star property
VIP Access

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Terrace/patio
Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe
Property entrance
Breakfast, lunch and dinner served
Junior Suite Duplex | Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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6 Rue Des Paquis, Geneva, GE, 1201
  • Place, Mont Blanc Bridge
    ‪6 min walk‬
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Rue du Rhône
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Duplex

Suite Duplex | Living room | Flat-screen TV, pay films

Suite Duplex

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Food and drink

Deluxe Room

  • Sleeps 2

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Miscellaneous

Superior Room

  • Sleeps 2

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Frette Italian sheets, premium bedding, minibar, in-room safe

Solo Standard Room

  • Sleeps 1

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Standard Single Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Single Room

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Room

9.0 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Interior

Junior Suite

  • Sleeps 2

View all photos for Duplex Suite

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Duplex Suite

  • Sleeps 2

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About this property

Eastwest Hotel by Malone

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Eastwest Hotel by Malone offers 41 accommodations with minibars and a safe. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Eastwest Hotel by Malone's great location. During your stay, you're just a quick walk from The Library In English. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Library In English and Brunswick Monument
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Eastwest Hotel by Malone offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 237 square feet (22 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Eastwest Hotel by Malone. For a fee, parking is available.

This 4.5-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Eastwest Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CHF 40 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (CHF 40 per day)
  • Valet parking on site (CHF 40 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eastwest Restaurant

Things to do

  • 24-hour gym
  • Library
  • Personal motorised watercraft
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 237 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Fee for in-room wired Internet: CHF 40 per day (rates may vary)
  • Self-parking fee: CHF 40 per day
  • Valet parking fee: CHF 40 per day
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Eastwest Geneva
Eastwest Hotel
Eastwest Hotel Geneva
Hotel Eastwest
Eastwest Hotel
Eastwest Hotel by Malone Hotel
Eastwest Hotel by Malone Geneva
Eastwest Hotel by Malone Hotel Geneva

Eastwest Hotel by Malone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Curtis

Liked: Cleanliness, staff & service, amenities
Hotel is very nice. Great proximity to the station. Nice gym and sauna on site. We had 2 rooms, one the heating didnt work and it was - 10 outside. Otherwise would have been 4 or 5 stars.
Stayed 1 night in Jan 2026

4/10 Poor

Luis, Bloomfield Twsp

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is dirty and run down. Bathrooms were very cold with no heating.
Stayed 1 night in Jan 2026

8/10 Good

joe, westmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night before heading to the airport to fly home. The location was very convenient, and while we weren’t familiar with the area the stay still worked well for our quick visit
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Nice/quaint, small, and quiet property. Within walking distance of any major shopping, dining, and the Christmas market. We have stayed at the hotels one block up on the lake and they are also lovely. This property is nice and quieter alternative.
Stayed 2 nights in Dec 2025

6/10 Okay

Amy L

Liked: Cleanliness, amenities
It’s a lovely hotel, but not designed for sleeping! The street noise, yelling shouting voices went on all night for our 3 nights there. Without ears plugs it would have been unbearable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent proximity to lake and Christmas market
Stayed 2 nights in Dec 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent location for getting around the city & lots of restaurants nearby. Room kept very clean & bed was comfortable. Never ate breakfast there. Shame they did not do dinner or room service. 2 min walk to the bus station for trips outside the city.
Stayed 4 nights in Dec 2025

6/10 Okay

Gail

Stayed 2 nights in Dec 2025

10/10 Excellent

Harry

Stayed 1 night in Oct 2025

10/10 Excellent

Ronald, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy staying at this hotel.
Stayed 1 night in Dec 2025

8/10 Good

Nina

Business traveller
Liked: Cleanliness, amenities
The staff was fantastic--some of the most professional I have ever experienced. The room was spotless. The hotel is very conveniently located. However, the room was a little 'worn'. It looked like it was in need of a renovation. Spotless, but outlets were coming out of the wall (in the bathroom), corners were chipping in color, there were marks on some of the furniture. I would like to absolutely stay again, but just a minor note.
Stayed 2 nights in Dec 2025

4/10 Poor

JUNG-WEN

Travelled with family
Disliked: Room comfort
The only way to reach hotel rooms is a small 3 persons and 3 luggage available space elevators. It felt suffocated. It's unbelievable to find that we could only carry heavy luggage through 5 steps stairway up in order to ride elevator. It's disqualified as a handicap user facility hotel. Poor and not worthy to stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jay

Stayed 1 night in Nov 2025

10/10 Excellent

aivo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb and totally enjoyable
Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities
Hotel was dated and not in a great location. Room eas clean. Would not stay here again.
Stayed 2 nights in Nov 2025

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good location, great size room but it’s noisy. Heard some stomping about above me at 1am. Walls are thin. Staff was unfriendly and seemed annoyed. Staff at nearby hotels much better.
Stayed 1 night in Nov 2025

10/10 Excellent

Abha Shri

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming. Lovely upgraded bathroom including a deep end of the day soothing tub. The afternoon treats and juices available unto early evening were a very pleasant surprise. And location to easily access Lake Geneva and the train station was a bonus. Little private courtyard was a nice retreat
Lake Geneva from our mid day walk
Bismarck Monument park
Reformation Wall in the evening
Lake Geneva at night
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean -loved the bathroom size and setup. The staff was very accommodating and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Willem, Durban

Liked: Cleanliness, staff & service, property conditions & facilities
Fourth stay. As always, perfect.
Stayed 2 nights in Aug 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Willem, Durban

Stayed 4 nights in Oct 2025

6/10 Okay

Cynthia

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Room comfort
HVAC system worked poorly!
Stayed 2 nights in Sep 2025

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