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Hotel Continental Genova

Property class: 4
VIP Access

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Photo gallery for Hotel Continental Genova

The exterior of Hotel Continental with a grand entrance, ornate columns, and a well-lit facade.
A lobby with a marble staircase, a green and black bar area, and a large chandelier.
An outdoor café with round tables and chairs, surrounded by potted plants and flowers.
A spa area with a hot tub, a stone bench, and a shower area.
A hot tub with two people, one standing and one sitting, surrounded by water.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Arsenale di Terra 1, Genoa, GE, 16126
  • Place, Piazza Principe
    ‪1 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Place, Old Port
    ‪13 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a bed, a desk, a chair, a TV, and a view of the city through large windows.

Executive Room

9.4 out of 10
Exceptional
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a chair, a desk with a lamp, a nightstand, and a window with curtains.

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a large bed, a wooden desk, a chair, and a mirror.

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a bed, two green pillows, a wooden headboard, a nightstand with a lamp, and a wall with a hot air balloon wallpaper.

Classic Room

9.2 out of 10
Wonderful
(75 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, a chair, a desk, a lamp, and a painting on the wall.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic

A hotel room with two beds, a wooden headboard, a desk with a chair, a window with curtains, and a wall with a balloon-themed wallpaper.

Classic

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Continental Genova

This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room and self parking. Housekeeping is available on request.
De Vivo Realty - Casa Bijou Positano offers 44 accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. This Genoa hotel provides complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, facials and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.
De Vivo Realty - Casa Bijou Positano's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazza Principe. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to facials, deep-tissue massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Port of Genoa Cruise Ship Terminal and Old Port
  • Cats and dogs welcome for a fee
De Vivo Realty - Casa Bijou Positano offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly De Vivo Realty - Casa Bijou Positano. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Genoa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Trattoria Tralalero – This theme restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 35 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trattoria Tralalero

Things to do

  • Full-service spa
  • Gym
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 1897
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 88 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Self-parking fee: EUR 35.00 per night
  • Pet fee: EUR 30.00 per pet, per stay
  • Service animals are exempt from fees
  • Spa fee: EUR 20 per accommodation per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Property Registration Number IT010025A1YNNVRZVC
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Continental Genova
Continental Genova Genoa
Continental Genova Hotel
Hotel Continental Genova
Hotel Continental Genova Genoa
Hotel Continental Genova Hotel
Hotel Continental Genova Genoa
Hotel Continental Genova Hotel Genoa

Hotel Continental Genova Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1008 reviews
Rating 8 - Good. 231 out of 1008 reviews
Rating 6 - Okay. 51 out of 1008 reviews
Rating 4 - Poor. 13 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

TERRIANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed every aspect of this hotel, it was in the most convenient location for me as a cruise passenger, only a mile from the port. The area was safe and had shops and lovely restaurants right outside the front door. Would definitely stay there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and a great elevator
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic! The parking process was easy, they had reserved spots for check-in right outside the front doors. Once checked in, they had a valet come get our car and park it for a fee, definitely worth it! The hotel is older, but modernized and very clean. Fantastic location! A few minute walk from the harbour and lots to see on the street it is located. Lots of restaurants nearby!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only one night before a cruise. Good location next to the main station and buses. Amazing old style lift. Room was great and loved the hanging hot air balloons. Shower was amazing and bed was comfy after a long day travelling and sightseeing. Even though it seems close we got a cab to the cruise terminal organised by reception when we checked out, it arrived within 2 minutes and took us straight to luggage drop off which was the best choice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels we’ve ever stayed in. The location is excellent; about 5 minutes walk from train station and very quiet! The lobby/lounge is like stepping back in time to classy 40’s. Excellent restaurant for both breakfast and dinner. Our room was lovely; comfortable bed, sheets and fabulous towels. We also had a massage when we first arrived being we had been traveling prior to Genoa and I had an excellent lymphatic drainage massage. Fantastic! Trains took us to Rapello for a boat tour to less traveled Italian Riviera villages. Can’t recommend this hotel enough!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

kam wah becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location since it’s just 2 minutes walk from the station, the building is an antique especially the lift with manual sliding doors 😀.Room is spacious and clean. It takes about 10 to 15 minutes to town center and the museums. Enjoy the stay and properly will stay again next Genova trip.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Camalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet we've had in Europe. The whole facility was extremely clean and the spa was wonderful after a long day of sightseeing. Staff was very friendly and very accommodating to our requests, such as a late check out. It was a wonderful stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I’ve stayed here before. I stayed in a spacious executive double room on the corner of the hotel with a view of the city. The staff were great, especially Aurora. The Continental’s sister hotel is the Grand Savoy next door. I enjoyed the best Negroni I ever had at the Savoy’s elegant bar. I also relaxed outside on the terrace connecting both properties. I can’t wait to return to Genoa and this wonderful hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station and bus routes. Quiet, excellent staff who spoke some English. Room was well decorated and space uses efficiently. Large bathroom w bidet and towel warmers. Desk , armoire and small fridge. Good meals, great area to walk - lots of stairs and small streets. Laundromat nearby. Hotel worth every penny
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely fantastic the staff very friendly and helpful would highly recommend this hotel loved it
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Wallace

Check in with Gabriel was excellent but when transferred to Savoia the woman checking us in was negative and told me that Gabriel did not tell us we had free breakfast which he did and we did after going rounds with her and her calling others to protect her charging for breakfast. Not a good start at a 5 star property.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to receive an upgrade to this Hilton collection property, as I originally booked at the hotel navy door. From the beginning to the end of my stay, the staff was wonderful. The hotel itself is beautiful and has an antique feel. Lots of places to sit in quiet. The gym was really nice and I appreciate that they had bottled water for gym users! Breakfast was very good, lots of choices. The focaccia was amazing. I'm happy that they had American breakfast choices as well. The location is so convenient, and it is located next to Principe Station and many shops like pharmacy and delicious restaurants. I only was able to stay in Genoa two nights because of a cruise, but I hope to return someday and will definitely book with this hotel again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with the breakfast and the staff was very helpful
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The Guest services were outstanding! We were upgraded to the five star hotel next door, the Grand Savoia…. Beautiful hotel!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location right near the port of Genova, restaurants, museums, shops, etc. Love this hotel, staff excellent, breakfast lovely, rooms spacious.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Taylor

Liked: Cleanliness
The way Geneo was marketed and the reality are two completely different things. The area around the hotel is extremely dangerous and filthy. They advertise free parking and that is not true. We were nervous to be outside after dark. There is no way I would ever return.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel with a wonderful ambiance and charm.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff with perfect dinner recommendations, and great building
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

HENRY J.

Liked: Property conditions & facilities
Beautiful hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Great service!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Hock

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms upgrade. Very courteous and professional staffs
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Train station, beautiful spa, 2 resturants attached with amazing food. Lovely rooms.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Marie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and clean.
Stayed 2 nights in Aug 2025

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