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Hotel De Ville

4.0 star property
VIP Access

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Photo gallery for Hotel De Ville

Egyptian cotton sheets, premium bedding, down duvets, minibar
Exterior detail
Bar (on property)
Interior detail
Luxury Duplex A | Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Via di Sottoripa 5, Genoa, GE, 16123
  • Place, Old Port
    ‪2 min walk‬
  • Place, Aquarium of Genoa
    ‪3 min walk‬
  • Place, Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room, 1 King Bed

City Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

City Double Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Double Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel De Ville

Family-friendly hotel connected to the convention centre in Genoa with a restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service.
Hotel De Ville offers 18 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel De Ville. During your stay, you'll be connected to the convention centre and just a quick walk from Old Port. Features include free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Xena cucina di sintesi
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Old Port and 7 minutes on foot from Genoa Port Center
  • Airport and beach shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel De Ville. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Genoa hotel.

Xena cucina di sintesi – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Secured, covered parking on site (EUR 24 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Xena cucina di sintesi

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby bath
  • Cot (surcharge)
  • High chair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1300
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls and pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel De Ville offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ville Genoa
Ville Genoa
Hotel De Ville Hotel
Hotel De Ville Genoa
Hotel De Ville Hotel Genoa

Reviews

Hotel De Ville Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 148 out of 240 reviews
Rating 8 - Good. 67 out of 240 reviews
Rating 6 - Okay. 19 out of 240 reviews
Rating 4 - Poor. 4 out of 240 reviews
Rating 2 - Terrible. 2 out of 240 reviews

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

TOM

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The neighborhood was dirty and seedy.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Isabel, Union

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Staff & service

Hot in Genoa

Just two nights during a heatwave. Great location but entrance bit scruffy. Friendly staff very helpful especially with complicated parking arrangements. Room spacious for a city centre hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Two nights in Genoa

Great location and large room. Check in was good and receptionists was gave plenty of infabout the city. Breakfast was partial buffet and partial order service. The logic of having to order fruit salad and cheese + ham was lost on me. Waited 15 minutes to learn that the order had been lost and than another 10 minutes to receive a coffee and small plate of ham. However, no bread or croissant available on buffet when this was served! Suggest that changes need to be made
Stayed 2 nights in May 2025

6/10 Okay

Joseph

Stayed 7 nights in May 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large bedroom and bathroom
Stayed 2 nights in May 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and friendly staff. Surrounding area seemed a bit unsafe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel, huge room and very friendly stuff
Stayed 1 night in Apr 2025

10/10 Excellent

Martin, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Karianne M

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous small hotel in Genoa

Great location on the waterfront. Room was exceptional
Stayed 5 nights in Mar 2025

10/10 Excellent

baruch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Magdy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Superb room. Staff are great. Breakfast is great. Property is an old building beauty restored as if it was just built. Location is perfect in the middle of all the tourist attractions. Just too many looters in the are making it a bit uncomfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely! Close proximity to everything we wanted to see. Comfy bed and large rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling alone, I felt safe and well taken care of. Lovely!
Stayed 1 night in Oct 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel.
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Travelled with partner
Disliked: Staff & service
Bedroom was large and well appointed. Large bathroom with walk in shower. Room generally clean, lovely soft towels, good bed linen. Tea/coffee supplies,not topped up,daily. Breakfast very poor selection and quality, staff obviously ingrained, slow and not a good experience. Fruit salad was not fresh, etc. I have photos
Stayed 6 nights in Sep 2024

8/10 Good

Kaitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Large room and nice bathroom. We felt very safe there. The staff were super helpful and gave great recommendations. The area of the hotel and port area was nice. There are some sketchier areas in the old city. Just be aware and be smart.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly staff. It’s an old building but that is part of been in Genova. The rooms are large. There is a/c unit in the room but because of the rooms are so large it does not keep the room cool. They need more air circulation like ceiling fans. The hallways felt hot coming in and out of the room. We had breakfast one morning it was okay. Again dining room was warm no ventilation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Agnes

Travelled with partner
The hotel was clean and elegant, staff very nice. The streets around the hotel are noisy and dirty though
Stayed 1 night in Sep 2024