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Cititel Express Penang

3.0 star property

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Photo gallery for Cititel Express Penang

Interior
Family Room | Minibar, in-room safe, desk, laptop workspace
Lobby
Shower, free toiletries, towels
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
123, Lebuh Noordin, George Town, 10300
  • Place, 1st Avenue Mall
    ‪2 min walk‬
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Cititel Express Penang

Concierge services, dry cleaning and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Cititel Express Penang offers 234 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Cititel Express Penang, you're just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from KOMTAR and a 3-minute drive from Gurney Drive
As a guest of Cititel Express Penang, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. Cititel Express Penang also features dry cleaning/laundry services, a front desk safe, and a lift. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 22 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cititel Express Penang Hotel George Town

Cititel Express Penang Hotel

Cititel Express Penang George Town

Cititel Express Penang Hotel

Cititel Express Penang George Town

Cititel Express Penang Hotel George Town

Cititel Express Penang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 382 reviews
Rating 8 - Good. 175 out of 382 reviews
Rating 6 - Okay. 45 out of 382 reviews
Rating 4 - Poor. 24 out of 382 reviews
Rating 2 - Terrible. 13 out of 382 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Very clean room, great facilities, convenient location. Staff were very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Central location, Clean room, helpful and friendly staff!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean and small room, nice staff, good location and value.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Water dispenser on each floor is good service Staff are friendly and helpful. Hotel is in good location for visiting attractions and many restaurants around.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view is very good! The staff are very helpful, I enjoy staying in this hotel.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Kwok Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Aayan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, amenities
Clean room. Aircon and equipment works well. Love the idea of your water dispensing machine.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
courteous staff and clean and tidy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

LEE YANG

Compact clean room, friendly helpful front desk, name Karthy.
Stayed 1 night in Dec 2025
Verified

8/10 Good

RAJENDRAN

Liked: Cleanliness, staff & service
clean room. Staff friendly..
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. I love the water rifill station. Feels more eco friendly compared to other hotels. Location was excellent, lots of great food options around.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Pankaj

room was ok, hotel is dated
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

KUI YUN

Liked: Staff & service
Good service
Stayed 1 night in Dec 2025
Verified

8/10 Good

KUI YUN

Liked: Staff & service
Good service
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Herly

Liked: Staff & service, property conditions & facilities
The staff is really good
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Chiu Yen

Liked: Cleanliness, staff & service
Clean room, nice shower products
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jack NG BOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok staff polite
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Chin Chin

Liked: Cleanliness, amenities, property conditions & facilities
The aircon was not working and maintenence staff came, however they couldnt fix it. They get us transfer to another room. Good location but we were stuck in traffic due to road closure and cant find the way to the car park entrance. Oveall its a good place to stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

HOW KEONG

Liked: Cleanliness, staff & service, property conditions & facilities
parking is ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mathu Janaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with very comfortable room and city view
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Choong Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was efficiently done. Staff is polite and understanding. Room is clean. Had a very pleasant stay. Will definitely come again when in Penang.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

gulshan

Liked: Property conditions & facilities
Disliked: Staff & service
Only thing, the staff never greets or acknowledge the guest
Stayed 2 nights in Oct 2025

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