Eastin Hotel Penang

4.0 star property

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Photo gallery for Eastin Hotel Penang

Outdoor pool
Minibar, in-room safe, individually furnished, desk
Soho Suite | Minibar, in-room safe, individually furnished, desk
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available

Explore the area

Map
1 Solok Bayan Indah, Queensbay, Bayan Lepas, George Town, Penang, 11900
  • Queensbay Mall
    ‪2 min walk‬
  • RECSAM and Institute Pendidikan Guru
    ‪14 min walk‬
  • University of Science-Malaysia
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪10 min drive‬

Room options

Deluxe Suite, 1 King Bed (Eastin)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Club Deluxe

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Soho Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Soho Duplex (Family Room)

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Room, Sea View

  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Soho Suite

  • Sleeps 2
  • 1 Queen Bed

Club Deluxe Room

  • Sleeps 2
  • 1 King Bed

Eastin Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Room With Sea View

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Soho Duplex Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Eastin Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Friendly Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Eastin Hotel Penang

Waterfront hotel with full-service spa and 24-hour fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Eastin Hotel Penang offers 328 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 40-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Danai Spa. Services include facials, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Eastin Hotel Penang. During your stay, you're just a quick walk from Queensbay Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body treatments or facials at Danai Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Queensbay Mall and 10 minutes by car from KOMTAR
Eastin Hotel Penang offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Eastin Hotel Penang. Self parking is free.

Smoking is allowed in designated areas at this 4-star George Town hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Eastin Hotel Penang has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the waterfront

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastin Hotel Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 178.20 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.50 for children
  • Valet parking fee: MYR 30 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 178.20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastin
Eastin Hotel
Eastin Hotel Penang
Eastin Penang
Eastin Penang Hotel
Hotel Eastin
Hotel Eastin Penang
Penang Eastin
Penang Eastin Hotel
Penang Hotel Eastin
Eastin Hotel Penang Bayan Lepas
Eastin Hotel Penang George Town
Eastin Penang George Town
Eastin Hotel Penang Hotel
Eastin Hotel Penang George Town
Eastin Hotel Penang Hotel George Town

Eastin Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 677 reviews
Rating 8 - Good. 282 out of 677 reviews
Rating 6 - Okay. 106 out of 677 reviews
Rating 4 - Poor. 36 out of 677 reviews
Rating 2 - Terrible. 12 out of 677 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eng Kwee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eastin Hotel Penang

Convenient place to stay for business trip, and has convenient restaurants and shopping area around the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

MR AS

Stayed 2 nights in Feb 2025

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typically stay one night here when flying out of Penang
Stayed 1 night in Feb 2025

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Wee seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near airport
Stayed 2 nights in Jan 2025

10/10 Excellent

Siwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service and location very convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Siew Kheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

We have stayed here several times. Staff very friendly and helpful. Excellent breakfast. Lovely big comfortable bed. Daily replenishment of complimentary soft drinks. Lovely Seaview. Good location to nearest mall and buses to get downtown.
Stayed 2 nights in Jan 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

SHINOBU

Stayed 1 night in Jan 2025

2/10 Terrible

Ming Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

jessie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chong

Business traveller
Stayed 2 nights in Nov 2024

6/10 Okay

Sharilynn

Liked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

jessie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Seok Bee

Stayed 2 nights in Dec 2024

10/10 Excellent

Ching Seng

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great amenities wonderful location
Stayed 2 nights in Nov 2024

6/10 Okay

Midori

Disliked: Cleanliness, amenities
close to queensbay mall. able to enjoy sea view from window especially sunrise.
Stayed 1 night in Nov 2024

10/10 Excellent

ainnurnizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

thank you so much
Stayed 1 night in Nov 2024

8/10 Good

Swee Beng Jeridius

Travelled with family
Liked: Staff & service, property conditions & facilities
Next to Queensbay Mall which makes shopping and dining very convenient. Location is the best for those who need not venture into Georgetown area I.e. for those who have seen and done that at Georgetown attractions and eateries.
Stayed 2 nights in Nov 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of walkable restaurants. Close to shopping and night market.
Stayed 2 nights in Oct 2024

8/10 Good

Yuli

Travelled with family
Liked: Cleanliness, amenities
The hotel is conveniently located quite close to the airport so we elected to stay and look around Queensbay Mall for a day. There were plenty of places to eat right near the hotel and the shopping was great. The check in was very slow as they had allocated us a lower level of room than what we paid for and needed the manager to reassign the room. Breakfast was quite good but we would have loved to see some specific gluten free options. The rooms were ok. A bit dated but comfortable enough. I may choose to stay again if arriving in Penang late at night or during peak hour traffic.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no double glazed windows to dampen the plane noise. Can hear neighbouring guests going in and out their rooms and can hear the water running in the rooms nearby. Not value for money.
Stayed 1 night in Oct 2024