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Macalister Terraces Hotel

2.5 star property

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Photo gallery for Macalister Terraces Hotel

Sun deck
Premium bedding, pillow-top beds, minibar, in-room safe
Interior
Interior
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
71, Lorong Macalister, George Town, Penang, 10400
  • Place, The Top at Komatar
    ‪3 min walk‬
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Cheong Fatt Tze Mansion
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Heritage Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vintage Suite

Vintage Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Vintage Suite

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Suite

Classic Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Vintage Premium Super Singles

Vintage Premium Super Singles | Premium bedding, pillow-top beds, minibar, in-room safe

Vintage Premium Super Singles

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 2 Single Beds

Vintage Premium King

  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 2

Heritage Room

  • Sleeps 2

Signature Room

  • Sleeps 4

Vintage Room

  • Sleeps 2

Vintage Premium Super Singles

  • Sleeps 2

View all photos for Vintage Premium King

Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Vintage Premium King

  • Sleeps 2

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About this property

Macalister Terraces Hotel

Hotel with free parking, 8-minute walk to The Top at Komatar
Along with concierge services, this smoke-free hotel has laundry facilities and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a hair salon and a front desk safe are on-site.
Macalister Terraces Hotel offers 20 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Macalister Terraces Hotel. During your stay, you're just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas and free self-parking, plus a beach shuttle (surcharge).
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of The Top at Komatar and Armenian Street
  • Beach shuttle service available for a fee
Macalister Terraces Hotel offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Macalister Terraces Hotel also features laundry facilities, express check-in, and a hair salon. Free self parking is available.

This George Town hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Art gallery

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Macalister Terraces
Macalister Terraces Hotel Hotel
Macalister Terraces Hotel George Town
Macalister Terraces Hotel Hotel George Town

Macalister Terraces Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 92 reviews
Rating 8 - Good. 18 out of 92 reviews
Rating 6 - Okay. 4 out of 92 reviews
Rating 4 - Poor. 2 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ROZANI, Ampang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying at this hotel. Strictly check-in time at 3pm. Aircon in the room No16 not cold. Parking space available for 9 car only. Walking distance about 300m to Komtar/Plaza Perangin & 1st Avenue. About 700m walk to Chowrasta Market
Stayed 2 nights in Sep 2025

10/10 Excellent

PETER GLENSONG

Liked: Cleanliness
Friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Nur Surianiwati Binti Mohd

Car blocking didn't leave contact numbers causing us delays departure as Reception didn't help, till i started knocking on every rooms!
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

2/10 Terrible

Eng Ong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities

Penang Getaway.

The hotel staff were very friendly and very helpful and I would give 5 stars to them. The aircon was not cold enough even after setting 16C and strongest blower. A single card was provided so the electricity would cutoff when we left the room. Location was ok
Stayed 3 nights in Aug 2025

8/10 Good

Jenny Lee Yuen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in good location

Location excellent for walking around and exploring. Room was huge and lovely - only problem is the rather steep stairs up to the room if you choose a twin bed room. Staff were very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

PETER GLENSONG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liza is a friendly and helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Boon Han

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sujata

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor
Stayed 3 nights in Jul 2025

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel in centre of Penang.
Stayed 1 night in Jun 2025

10/10 Excellent

Yum Khim

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay at this charming heritage hotel. Like the cleaniness, friendly staff and decor of this heritage hotel. Location is good for exploring Georgetown’s street food scene. A small minus is hotel has no lift. So ask for ground floor room if you have heavy luggage.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anati

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic amenities provided. Room and bed comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

PETER GLENSONG

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and good service
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location and really comfy. Would recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Shaun George

Stayed 3 nights in Jun 2025

10/10 Excellent

MOHD ISMI ASWALY

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sybella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Liza is a truly wonderful manager. She went above and beyond to help us including excellent restaurant suggestions. The hotel is very nicely presented and the beds and sheets great quality. For us the only drawback was the room not having a window. It is a beautiful old restored building so this is the reality for this type of boutique hotel. That said, once the air conditioning was cranked up the room was fine. We would not recommend hiring a driver via the hotel to tour the city. It would be better to go with someone who speaks English and who can explain a bit about the city.
Stayed 1 night in Apr 2025

10/10 Excellent

kambiz, Bellingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a nice little, I believe 20-room clean hotel with large clean rooms and an amazing friendly staff. In particular, Liza is exceptionally helpful and friendly and if you wish, she can arrange for day tours. Excellent hotel. No complaints whatsoever.
Stayed 2 nights in Apr 2025

10/10 Excellent

KELVIN Sau-Yung

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Unable to close the bathroom door. Could hear air con loudly in bedroom. Surrounding area dilapidated.
Stayed 1 night in Apr 2025

10/10 Excellent

PETER GLENSONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fell in love with this place instantly! Very friendly and helpful staff that makes the stay felt so totally at home. Location is convenient within walking distance to local landmarks and yet strategically hidden from the buzz and hush for a perfect and restful stay.
Stayed 1 night in Mar 2025

10/10 Excellent

dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room furnishing and attention to detail. Lovely longue and guest area upstairs.
Stayed 3 nights in Mar 2025