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Best Western Garfield House Hotel

3.0 star property

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Exterior
Restaurant
Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Cumbernauld Road, Stepps, Glasgow, Scotland, G33 6HW
  • Place, Crow Wood Golf Club
    ‪18 min walk‬
  • Place, Buchanan Street
    ‪13 min drive‬
  • Place, OVO Hydro
    ‪16 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪27 min drive‬

Room options

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Comfort Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Comfort Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Walk-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Garfield House Hotel

A restaurant, 2 bars/lounges and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Garfield House Hotel offers 45 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Glasgow hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Garfield House Hotel. During your stay, you'll be within walking distance of Crow Wood Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from OVO Hydro and 10 minutes from Merchant City
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi. The business-friendly Best Western Garfield House Hotel also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

This 3-star Glasgow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.
Best Western Garfield House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note: This property is a popular wedding venue. Guests may experience high levels of related noise on weekends.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

BEST WESTERN Garfield House Hotel Glasgow, Scotland

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Best Western Garfield House Hotel Glasgow

Best Western Garfield House Hotel Hotel Glasgow

Best Western Garfield House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 360 out of 667 reviews
Rating 8 - Good. 231 out of 667 reviews
Rating 6 - Okay. 44 out of 667 reviews
Rating 4 - Poor. 19 out of 667 reviews
Rating 2 - Terrible. 13 out of 667 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, comfy room 👌
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities
Room was clean, and staff very friendly. Overall very pleasant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience at the hotel, staff very friendly and always eager to help even though it was a short trip. Will be going back definitely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. All staff that we came into contact with (reception, breakfast/bar,room) were both lovely and efficient.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities
Spacious room and very friendly staff especially at reception when we arrived. Wonderful cooked to order full breakfast. Would definitely stay again when visiting family in Scotland
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly Cost very reasonable. Food excellent. Clean rooms. Comfy beds. Nothing not to like.
Stayed 1 night in Feb 2026
Verified

8/10 Good

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
Staff great Room pretty good Absolutely clea and comfortable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, always looking after the customer. The room was clean and it was very convenient. Five minutes walk to the train station.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, never had any reason to complain. Stayed here a number of times and will continue to do so.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
nice and peaceful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities
Staff were extremely helpful as we had a dog and they rearranged furniture so we could eat with our friends whilst our dog could stay with us in the bar
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Fantastic wee hotel, the room was very clean and excellent value, where the hotel is a wee gem where the staff were all very helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean and tidy, excellent shower. We ate in the restaurant which was also very good. Nothing to complain about at this price point. Would stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very comfortable room. Good food and friendly staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay very much
Stayed 1 night in May 2025
Verified

10/10 Excellent

Xiangdong

Liked: Cleanliness, staff & service, amenities
Very cool and beautiful house and room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
What a wonderful find. Full marks for everything. Warm welcome and helpful staff throughout with a delightful large comfortable room. Excellent restaurant and tasty dinner. For the price - simply amazing.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Tochi

Liked: Staff & service
Room was spacious and clean even though floor was creaky. Staff was polite and helpful. A little out of town, made transportation difficult and expensive. Not a bad experience.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Scottish breakfast first clasd
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, quiet surroundings easy access to motorway
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and an 8 minute walk to Stepps Station that took us into town/city and surrounding areas.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for one night on business would recommend
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, staff were more than helpful and friendly. Really enjoyed our stay.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 1 night in May 2024
Verified

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, amenities
Staff were friendly and the room was clean. However, I assume the put dogs and their owners in their most dated and tired looking rooms as they aren't bothered about damage to them, seems a little unfair given you pay a premium to bring a dog! Overall, the room was nice enough for a short stay, but needs asome improvements such as better pillows to be comfortable for longer.
Stayed 1 night in Jan 2026