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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

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Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, pool loungers
Meeting facility
Exterior
Sauna, steam room, body treatments, hot stone massages, Swedish massages
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar

Explore the area

View in a map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Place, Gloucester Quays
    ‪5 min drive‬
  • Place, Gloucester Docks
    ‪7 min drive‬
  • Place, Gloucester Cathedral
    ‪7 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Suite

  • Sleeps 2

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About this property

Gloucester Robinswood Hotel, BW Signature Collection

Hotel in Gloucester with full-service spa and 24-hour health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Gloucester Robinswood Hotel, BW Signature Collection. During your stay, you're just a quick walk from Gloucester Ski and Snowboard Centre. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, facials or detox wraps at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 6 minutes by car from Gloucester Quays and 7 minutes from Gloucester Docks
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Gloucester Robinswood Hotel, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the business-friendly Gloucester Robinswood Hotel, BW Signature Collection. For a fee, parking is available.

This 4-star Gloucester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:30 AM.
Brasserie Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Wine Bar – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 299 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Food was good, staff were nice, car parking was terrible, mostly work vans and the surrounding area is not conducive to leaving your car in the “quiet “ car park! Neighbours were arguing and fighting in the corridor until 1 in the morning! Wouldn’t stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early swim wonderful.

The best part was the early opening of the.swimming pool etc. without children till 0800. lovely pool, good layout, and receptionist very pleasant. Other staff all very helpful, too. Will be back again, enabled us to explore Cotswolds and the Forest of Dean.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Underwhelming and poor room.

I was visiting for work and was going to stay for 3 nights. However, the room provided did not meet my expectations. There was a mouldy smell in the room and the window was left open I think to allow the room to air. The bathtub had hair in it, the chair with the desk was so low I could not work, the mattress was uncomfortable. Not to mention the WiFi was frustratingly slow. I have stayed in quite a few places but I have to say I was very underwhelmed and I have ended up booking elsewhere for the next two nights. The breakfast however was good.
Stayed 1 night in Jul 2025

4/10 Poor

Andy

Stayed 1 night in Jul 2025

10/10 Excellent

Maneesh

Stayed 1 night in Jul 2025

8/10 Good

Julia

Stayed 1 night in Jul 2025

8/10 Good

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms have no air flow and in the recent heatwave our room was like a Sauna. Window could only be opened a couple of inches and the fans provided were of a poor quality and even with thee of them going could not sleep because of the extreme heat. Would have thought a 4* property would have had decent fans. Certainly would never consider staying again unless windows could be opened or air conditioning fitted.
Stayed 2 nights in Jul 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent value and slightly quirky, as always with Best Western. A good range of fresh pub food, comfortable bed and good bathroom. Nice to have a swimming pool included at this price. I'll be back.
Stayed 1 night in Jul 2025

6/10 Okay

Faye

Stayed 1 night in Jul 2025

2/10 Terrible

Ross

Liked: Cleanliness, property conditions & facilities, room comfort

Shocking

Had a dog next door that barked for 2 hours at 2am. Nobody in the room. They finally came back and obiously nearly kicked off. They apologised but a piss take
Stayed 1 night in Jun 2025

8/10 Good

Peter

Business traveller

Not bad

Not a bad hotel Stayed here a few times Handy for Glouc centre Room was very hot, there was a fan provided but not very effective Very poor water pressure in shower
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2025

8/10 Good

Phillip

Stayed 2 nights in Jun 2025

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, amenities
Check in was easy, room was clean, parking was easy to organise. I really enjoyed the use of the pool and my buffet breakfast. Rooms are a bit dated, no AC and there are no plug sockets by the beds for charging phones.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decorations and furnishings in room getting a little tired. Air con needed in rooms and turned down a little in the restaurant/ bar as too cold
Stayed 2 nights in Jun 2025

6/10 Okay

Lorraine

Travelled with group
Disliked: Room comfort
Spa loud lots of children not relaxing and over priced
Stayed 1 night in Jun 2025

8/10 Good

Ellie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was quite shabby, the windows slid open and closed and there were lots of dead flies stuck in them.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful, bed comfy, shower ok/not great, swimming pool great, wifi good. Restaurant/food decent, breakfast OK/average. As others have stated, paying for parking seems cheeky, it's not like it's in the city center. Overall satisfied with my stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Syed, Warrington

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned and spacious room.
Stayed 1 night in May 2025

2/10 Terrible

Philip

Travelled with family and small children
Disliked: Property conditions & facilities
Our stay was ruined due to scaffolding being put up right outside our window an hour before checkout time.
Stayed 1 night in May 2025