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Aparthotel

Bay of Palms

3.5 star property

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Photo gallery for Bay of Palms

Kayaking
1 bedroom, individually decorated, individually furnished
Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Deluxe 1 bedroom | Living area | Flat-screen TV
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • Barbecue grill

Explore the area

View in a map
12 Coolgardie Street, Elanora, QLD, 4221
  • Place, Currumbin Beach
    ‪3 min drive‬
  • Place, Currumbin Wildlife Sanctuary
    ‪3 min drive‬
  • Place, Kirra Beach
    ‪9 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪7 min drive‬

Room options

View all photos for Standard Studio

1 bedroom, individually decorated, individually furnished

Standard Studio

  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio

1 bedroom, individually decorated, individually furnished

Deluxe Studio

  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Standard Lakefront Studio | 1 bedroom, individually decorated, individually furnished

Standard Lakefront Studio

  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Lakefront Studio

1 bedroom, individually decorated, individually furnished

Deluxe Lakefront Studio

  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard 1 bedroom

1 bedroom, individually decorated, individually furnished

Standard 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Deluxe 1 bedroom | 1 bedroom, individually decorated, individually furnished

Deluxe 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

1 bedroom, individually decorated, individually furnished

Deluxe Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

1 bedroom, individually decorated, individually furnished

Standard Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, individually decorated, individually furnished

Deluxe Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

1 bedroom, individually decorated, individually furnished

Standard Lakefront 2 bedroom

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Basic Studio

1 bedroom, individually decorated, individually furnished

Basic Studio

  • Sleeps 4
  • 1 Queen Bed

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About this property

Bay of Palms

Lakefront aparthotel with seasonal outdoor pool and bar/lounge
Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station and an arcade/games room are on-site. Each apartment features free WiFi, a flat-screen TV and a kitchenette with a fridge. Room service, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bay of Palms. During your stay, you're just a quick walk from The Pines Elanora. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 44 apartments over 2 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a computer, laundry facilities and a vending machine
  • On-site recreation includes rowing/canoeing and kayaking
  • Steps from The Pines Elanora and a 3-minute drive from Currumbin Wildlife Sanctuary
As a guest of Bay of Palms, you'll find an outdoor pool, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An arcade/games room, tour/ticket assistance, and a garden are also featured at Bay of Palms. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

Room service is available.

Property amenities

Pool/Spa

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Pool gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Kayaking
  • Rowing/canoeing
  • Bicycle rentals nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 2 floors
  • 44 units
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Reviews

Bay of Palms Reviews

8.2

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 260 out of 699 reviews
Rating 8 - Good. 287 out of 699 reviews
Rating 6 - Okay. 95 out of 699 reviews
Rating 4 - Poor. 35 out of 699 reviews
Rating 2 - Terrible. 22 out of 699 reviews

Reviews

8/10 Good

ANGELA

Liked: Cleanliness, amenities, property conditions & facilities
Nice property close to shops and transport
Stayed 2 nights in Jul 2025

6/10 Okay

Corrina

Liked: Cleanliness
Disliked: Property conditions & facilities
Many permanent residents, to which the complex seemed tired. Average room, okay emiuncomfortable bed
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
This property has owners of individual units. Furnishings depends on the owner. This unit did not have black out shades and the drapes were holey. This place needs an upgrade.
Stayed 2 nights in Jul 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities
Great location near waterway canals. TV in room needs updating to smart tv. TV was quite small. We stayed in upstairs unit but for those finding steps difficult should ask for ground floor. The bed was comfortable. Only a small bar fridge in our room. The freezer section was completely full of ice and fridge badly needed defrosting. Overall our 2 night stay was good. Nice swimming pool at location for those that stay in warmer months.
Stayed 2 nights in Jul 2025

10/10 Excellent

HENRY

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and well presented , it was ideal for my needs and thought the plug in hot plate was grate .
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 10 nights in Jun 2025

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Beck

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

2/10 Terrible

Hemadri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dilapidated and dirty property. TV did not work and appropriate number of linens and towel were not provided for the third guest booked .
Stayed 2 nights in Apr 2025

2/10 Terrible

Chiranjit

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Amanda, Sydney

Travelled with family
Liked: Cleanliness, amenities
It's a great place to stay. The location is fantastic: near the mall, near the bus stop, near the beach. And the pool was really nice also, the beds were comfortable, we really enjoyed it. The only negative was the tiny cockroaches we found every day in our room.
Stayed 3 nights in Apr 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The unit has a bungalow feel to it. Little kitchen so could cook. Short walking distance to several grocery stores and shopping mall which really helped. Close to bus route to take to the beach. A bit of a tropical feel around the area with the plants and flowers. I would stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely stay at a resort style accommodation. Room was furnished nicely. Next to shopping centre and transport.
Stayed 2 nights in Mar 2025

4/10 Poor

Annette, Regents Park

Travelled with partner
Disliked: Amenities, property conditions & facilities
No indication on website that building is 2 story with no lift. Am partially disabled so can't use stairs very well and wasn't aware until arrival. Get a text to collect key on arrival from a locked box at reception (4 pm in the arvo). Below our room were picnic tables where a group of 5 loud middle aged guys were drinking heavily and smoking, even though there is no smoking on the property apart from the designated area away from the buildings. We got hold of the caretaker to request a room change, who walked right by the group on his way to our room and never said anything. There were no other rooms available and were told by the caretaker about not being able to traverse the stairs he said - oh well, you will just have to stay up here for the night and not go out. Which we did and had to put up with the 5 boisterous and inebriated men who had the 2 rooms beside us. One of which came to our room at 9 the next morning still drunk and with a can in his hand, knocked on the door and when opened said to my partner - what did you say? My partner said, what do you want? Reply was - I thought you were talking to me. We packed our stuff and went to reception to say we were finding alternative accommodation. No apology no offer of assistance and they still charged for the extra night.
Stayed 2 nights in Feb 2025

4/10 Poor

Mahindan

Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, room comfort

Family stay Great location

Great location close to shopping centre. Clean rooms and great pool
Stayed 2 nights in Jan 2025

8/10 Good

Sue

Liked: Cleanliness, amenities, property conditions & facilities
It was easy walking distance from car to unit. It was a 2 min walk to the local shopping centre. I found the decor to be on trend and restful. I have previously stayed here at Bay of Palms.
Stayed 2 nights in Jan 2025

6/10 Okay

Juan

Stayed 3 nights in Jan 2025

8/10 Good

Tara

Travelled with family
Beautiful quiet spot across from the lake. Friendly people.
Stayed 5 nights in Jan 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay here regularly, great value for money and wonderful location.
Stayed 2 nights in Jan 2025

4/10 Poor

Mazed

Travelled with family
Disliked: Amenities, property conditions & facilities
The unit does not have any aircon in the bedroom. No shampoos and room service. Only soaps were provided for three days. As per requirement, I also had to clean the dishes before checkout, which I never experienced at any other accommodation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The air con was great and it was located very close to the "The Pines" shopping centre - No need to drive.
Stayed 4 nights in Dec 2024

8/10 Good

Diane

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely property on the water with a beautiful view. Our room was an adjoining one and we could hear the people staying in the next room through the adjoining door which was a little annoying. Room had been cleaned but had hair and cobwebs on the floor in the bedroom near the bedside table.
Stayed 2 nights in Dec 2024