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Broadbeach Holiday Apartments, Store 19

4.0 star property

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Photo gallery for Broadbeach Holiday Apartments, Store 19

A hotel with a swimming pool, outdoor seating, and a view of the surrounding cityscape.
City view from property
A kitchen with a stainless steel refrigerator, an oven, a microwave, and a sink.
A balcony with wicker chairs and a small table, overlooking a cityscape with high-rise buildings and a construction crane.
A modern living room with a grey sofa, a coffee table, and a dining area with a table and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
24-26 Queensland Avenue, Phoenician Complex, Broadbeach, QLD, 4218
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Oasis
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Hotel Room - Balcony

A hotel room with two beds, a nightstand, a lamp, a chair, a small table, and a large window with a view of buildings.

Hotel Room - Balcony

9.0 out of 10
Wonderful
(42 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment - Balcony

A hotel room with a bed, a nightstand, a window with curtains, and a framed picture on the wall.

One Bedroom Apartment - Balcony

9.6 out of 10
Exceptional
(51 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom, One Bathroom Apartment - Balcony

A hotel room with a large bed, two bedside tables, a mirror, and a view of the outdoors.

Two Bedroom, One Bathroom Apartment - Balcony

9.8 out of 10
Exceptional
(22 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom, Two Bathroom Apartment - Balcony

A hotel room with two beds, a nightstand, a lamp, a chair, a small table, and a large window with a view of buildings.

Two Bedroom, Two Bathroom Apartment - Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Hotel Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Hotel Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Self Contained Apartment

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Self Contained Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Spacious Two Bedrooms Two Bathrooms Apartment

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Spacious Two Bedrooms Two Bathrooms Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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About this property

Broadbeach Holiday Apartments, Store 19

This hotel features 10 restaurants, a full-service spa and an indoor pool. Self parking is free. Additionally, an outdoor pool, 4 bars/lounges and a fitness centre are on-site. Housekeeping is available on request.
Broadbeach Holiday Apartments, Store 19 offers 50 air-conditioned accommodations with an iron/ironing board and blackout curtains. Smart televisions are featured in guestrooms. This Gold Coast hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us they can't get enough of Broadbeach Holiday Apartments, Store 19's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Broadbeach Beach. Features include free self-parking, plus 10 restaurants and 4 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 10 restaurants, 20 coffee shops/cafes and 4 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body wraps, massages or facials at the spa
  • Amenities include convenience store, a gift shop and a computer
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the value of their stay
  • Steps from Gold Coast Convention and Exhibition Centre and 3 minutes on foot from The Oasis
Broadbeach Holiday Apartments, Store 19 offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 10 restaurants and 20 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges.

A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Broadbeach Holiday Apartments, Store 19. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

Broadbeach Holiday Apartments, Store 19 has 10 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • 10 restaurants
  • 20 coffee shops/cafes
  • 4 bars/lounges
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 2 buildings
  • 9 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 2:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 60 per night
  • High chair fee: AUD 15 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Broadbeach Holiday Apartments Apartment
Broadbeach Holiday Apartments
Broadbeach Holiday Apartments Hotel
Broadbeach Holiday Apartments Broadbeach
Broadbeach Holiday Apartments Hotel Broadbeach

Broadbeach Holiday Apartments, Store 19 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kristoffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good amenities
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and ladies at check in were awesome!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jasveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything close by. Great friendly staff. Clean property. Walking distance to most of the necessaries.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection! Staff are lovey. Will be back!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great location!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rino

Liked: Staff & service, amenities, property conditions & facilities
Fabulous location for restaurants and beaches.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Genia

Liked: Cleanliness, staff & service, amenities
Great room, great location- ideal!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Rowena

Liked: Cleanliness, staff & service
Friendly & informative staff, clean and comfortable stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy to deal with. Very clean unit and facilities . The best location. Definitely be back
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and parking including makes it easy to get to and leave your car. Jumped on trams and walked the ocean frontage. Plenty of shops and restaurants nearby and easy access to the casino. Apartment has everything you need.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Check in was such a breeze and the lovely lady was overly helpful, will definitely be staying here anytime we come to Broadbeach Loved it thank you for having me
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Check in was great - very helpful and accommodating. The unit was very clean and location was great.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Marialuisa

Liked: Cleanliness, staff & service, amenities
Awesome location. The carpet was too old and caused stuffy nose at night. Suggedt they replace it with tiles or flooring.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Phoenician at broadbeach is wonderful. We have stayed many times. Unfortunately this time the Appartement 2816 was very dated, mouldy tiles in the smallest bathroom ever. Very disappointing.The owners should update.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

James

No downside here. Building is part of Broadbeach shops and beach down the street. Supermarket 100 metres away. Pool very good. No problem with late departure…you can stay in resort until 5.00pm, and they gave us a key card and tow beach towels to use. Cannot fault any aspect.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location- friendly helpful staff
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Juanita

Liked: Cleanliness
Good basic accommodation. Great location. Easy walk to beach, restaurants, shopping centre and tram.. Rooms clean a bit dated and might like a lick of paint but about right for price point. Customer service ladies were lovely and very helpful. Rooms good size. Useful to know these are here. Lovely elegant lobby area and lifts.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Lots of dining options, close shops, public transport close by.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. The room was spotless, very much enjoyed my stay!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay for 4 nights over Easter weekend. Plenty of room for the family. Great balconies overlooking the lively scene below and the beach. Definitely noisy with cars cruising and outdoor dining outside, but we enjoyed the festive atmosphere. Reasonably clean. Kitchen functionality was marginal (range hood fan was broken and had no light, inadequate supply of cutlery). Beds were meh- bu were so tired that it wasn’t much of an issue.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Glenn Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful friendly staff before, during and on checkout. We booked a hotel room which was great and well equipped for 3 nights.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Matt

Disliked: Staff & service
Check in is difficult
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation and central location.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Muagutu

Liked: Cleanliness, staff & service, amenities
The room is very clean, bed is so comfortable..the Staff are amazingly friendly..Wow and the l9catio is very handy to everything...
Stayed 3 nights in Dec 2025