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Broadbeach Holiday Apartments, Store 19

4.0 star property

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Photo gallery for Broadbeach Holiday Apartments, Store 19

Indoor pool, outdoor pool, pool loungers
Two Bedroom, Two Bathroom Apartment - Balcony | Balcony
Front of property
Two Bedroom, Two Bathroom Apartment - Balcony | Living area | Smart TV
One Bedroom Apartment - Balcony | Living area | Smart TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
24-26 Queensland Avenue, Phoenician Complex, Broadbeach, QLD, 4218
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Oasis
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

View all photos for Hotel Room - Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Hotel Room - Balcony

9.0 out of 10
Wonderful
(41 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment - Balcony

One Bedroom Apartment - Balcony | Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment - Balcony

9.8 out of 10
Exceptional
(42 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bed Room + Sofa Bed Room

One Bed Room + Sofa Bed Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bed Room + Sofa Bed Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom, One Bathroom Apartment - Balcony

Two Bedroom, One Bathroom Apartment - Balcony | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Two Bedroom, One Bathroom Apartment - Balcony

9.8 out of 10
Exceptional
(22 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom, Two Bathroom Apartment - Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Two Bedroom, Two Bathroom Apartment - Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Room Plus Family

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Room Plus Family

  • Sleeps 4

View all photos for Hotel Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Hotel Room

  • Sleeps 2

View all photos for One Bedroom Self Contained Apartment

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One Bedroom Self Contained Apartment

  • Sleeps 2

One Bed Room + Sofa Bed Room

  • Sleeps 3

View all photos for Spacious Two Bedrooms Two Bathrooms Apartment

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Spacious Two Bedrooms Two Bathrooms Apartment

  • Sleeps 4

View all photos for Two Bedrooms One Bathroom Apartment

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Two Bedrooms One Bathroom Apartment

  • Sleeps 4

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About this property

Broadbeach Holiday Apartments, Store 19

This hotel features 10 restaurants, a full-service spa and an indoor pool. Self parking is free. Additionally, an outdoor pool, 4 bars/lounges and a fitness centre are on-site. Housekeeping is available on request.
Broadbeach Holiday Apartments, Store 19 offers 50 air-conditioned accommodations with an iron/ironing board and blackout curtains. Smart televisions are featured in guestrooms. This Gold Coast hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us they can't get enough of Broadbeach Holiday Apartments, Store 19's great location. During your stay, you'll be connected to the convention centre and just a quick walk from The Star Gold Coast. Features include free self-parking, plus 10 restaurants and 4 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 10 restaurants, 20 coffee shops/cafes and 4 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, massages or body treatments at the spa
  • Amenities include convenience store, a gift shop and a computer
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Gold Coast Convention and Exhibition Centre and 3 minutes on foot from The Oasis
Broadbeach Holiday Apartments, Store 19 offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 10 restaurants and 20 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges.

A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Broadbeach Holiday Apartments, Store 19. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

Broadbeach Holiday Apartments, Store 19 has 10 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • 10 restaurants
  • 20 coffee shops/cafes
  • 4 bars/lounges
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 2 buildings
  • 9 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 2:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 55 per night
  • High chair fee: AUD 15 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Broadbeach Holiday Apartments Apartment
Broadbeach Holiday Apartments
Broadbeach Holiday Apartments Hotel
Broadbeach Holiday Apartments Broadbeach
Broadbeach Holiday Apartments Hotel Broadbeach

Broadbeach Holiday Apartments, Store 19 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rino

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fabulous location for restaurants and beaches.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. The room was spotless, very much enjoyed my stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Clen

Business traveller, Travelled with group
Liked: Amenities
Easy check in Easy check out Clean. Great value
Stayed 4 nights in Nov 2025

10/10 Excellent

Jade, Gold Coast

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so kind and allowed us to check in early before our event. Loved the pool and spa. Right in the middle of Broadbeach. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location- friendly helpful staff
Stayed 3 nights in Oct 2025

4/10 Poor

Maria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The carpet was dirty and i and i couldnt sleep. If you are going to get customer to stay thw ere . the apartment needs to b3 clean and carpet needs a steam clean it was disgusting . The location was good but thats it to
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2025

6/10 Okay

Jordyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff were wonderful which is the sole reason I did not complain in person. - I found the expectations of the resort odd and out of place when paying this much for a room. Having to take out your own garbage and do your dishes to avoid a cleaning fee is insane to me. Bed was very uncomfortable and the pillows were clearly very cheap & flat. As much as I tried (although I acknowledge I didn’t ask for assistance) the wifi would not work. It is very nice that you can get a day pass on the day you check out though.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely apartment, clean and quiet. Lots of space. My only complaint is that new pillows are needed. They are flat and provide no neck support. In addition, there are as no paper towels or tissue in the unit. One roll of paper towels and a box of tissue would be very helpful!
Stayed 4 nights in Sep 2025

8/10 Good

Sue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room and facilities were pretty basic for the price, it was clean, comfortable and very convenient for the conference.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lindarose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation 2 day stay

Came down a day before my citizenship ceremony on monday spent sunday relaxing staff very helpful and friendly i was relaxed and happy place was clean and tidy a little old but presentable will definately come back
Stayed 2 nights in Sep 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Timothy John

Stayed 2 nights in Aug 2025

8/10 Good

Jared

Liked: Staff & service, amenities, property conditions & facilities
Staff were excellent but rooms could use a bit of a deep clean. Water blast the balcony make sure the kitchen floor is mopped etc. Good location with a decent sauna.
Stayed 2 nights in Aug 2025

8/10 Good

Ajo

Stayed 4 nights in Aug 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation and central location.
Stayed 2 nights in Aug 2025

10/10 Excellent

chris, Carrington

Liked: Cleanliness, staff & service, property conditions & facilities
The whole stay was great. I would stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Elarya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with an indoor pool! My first time there but I will definitely go back
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing amenities!! Would stay again!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Stayed 3 nights in Jun 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apartment was great just needs a little attention paid to linen and curtains facilities great location very good loved it
Stayed 5 nights in Jun 2025

10/10 Excellent

Dulcie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean.. staff were so helpful and really friendly.. Night life was straight out the door. We totally enjoyed our stay 😊
Stayed 2 nights in Jun 2025