Hilton Surfers Paradise Hotel & Residences

5.0 star property

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Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
4 Bedroom Penthouse | View from room
4 Bedroom Penthouse | Living area | 55-inch LCD TV with digital channels, TV, Netflix
Lobby sitting area
Ocean Panorama Room with Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪2 min walk‬
  • Surfers Paradise Beach
    ‪2 min walk‬
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

Ocean View Suite with Lounge Access

  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

4 Bedroom Penthouse

  • 125 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

2 Bedrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

2 Bedrooms Residence

  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

4 Bedrooms Residence Ocean View

  • 115 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Single Beds

3 Bedrooms, 2 Bathrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Bedroom 2 Bathroom Sky High Residence

  • 100 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Executive Room with Lounge Access

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Deluxe Room

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

King Guest Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Ocean Panorama Room with Lounge Access

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Residence

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury Gold Coast hotel connected to the airport, steps from Cavill Avenue
4 outdoor pools, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eforea spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.
Our customers tell us they can't get enough of Hilton Surfers Paradise Hotel & Residences's great location. During your stay, you'll be connected to the airport and just a quick walk from Surfers Paradise Beach. You'll find features such as free WiFi in public areas, plus 4 outdoor pools and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy seafood while dining at Catch Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor and 4 outdoor pools
  • Treat yourself to massages, body treatments or body wraps at eforea spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Cavill Avenue and 5 minutes on foot from Surfers Paradise Beach
  • Theme park shuttle service available for a fee
Hilton Surfers Paradise Hotel & Residences offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

4 meeting rooms and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Hilton Surfers Paradise Hotel & Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Catch Restaurant – This restaurant specialises in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats – This cocktail bar serves breakfast and light fare. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22.5 for children
  • Self-parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kane Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Alyssia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hilton surfers paradise during Cyclone Alfred, in fact with flight cancellations we are still staying at the Hilton. They’ve been absolutely amazing, we came over for my son’s 9th birthday and the staff were absolutely amazing. It didn’t matter which staff we dealt with they were awesome! They went above & beyond for my son’s birthday!! I would recommend the Hilton to everyone!! We have a 3 bedroom apartment for the 5 of us (4 Adults, 1 child) it’s an amazing set up and has worked extremely well for us! I can’t thank all the staff that have been here working rather than being at home safe with their families and looking after their homes.
Stayed 5 nights in Mar 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Surfers. Very easy to navigate into town.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Always willing to assist, nothing is ever a hassle. Apartment are reasonably clean & modern. So conveniently located.
Stayed 6 nights in Feb 2025

10/10 Excellent

ENG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

great stay albeit during the noisy schoolies period
Stayed 1 night in Nov 2024

4/10 Poor

Darryl

Stayed 2 nights in Feb 2025

8/10 Good

Marwa

Stayed 3 nights in Jan 2025

6/10 Okay

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

My daughter and I stayed in a two bedroom apartment on level 29. The view was absolutely amazing room was nice. The bed was super comfortable and it was nice and quiet. The only thing that was disappointing which I forgot about from my last stay, was how cold the pool is. It really doesn’t get enough sun, so it is super cold. The hotel is in a great location with everything at your doorstep.
Stayed 2 nights in Feb 2025

10/10 Excellent

Harkanwardeep Singh Harkanwardeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton itself is a class
Stayed 3 nights in Feb 2025

2/10 Terrible

khatera

Disliked: Property conditions & facilities
Property claims to be 5 star but thr condition of hotel is 1 star
Stayed 2 nights in Feb 2025

8/10 Good

Chutipol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast, however room cleanliness need to be more deep cleaning we can see a lot of dust around the corner, yes a lot of dust
Stayed 3 nights in Feb 2025

10/10 Excellent

Zuozheng

Stayed 2 nights in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Central location & great staff

Great service but rooms need refreshing
Stayed 3 nights in Feb 2025

6/10 Okay

Michael, kiama

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location and facilities. You are right in the middle of everything. Only downside is half the hotel faces multiple night clubs, which go all night long. Good luck getting a good nights sleep. If you get placed on those first few levels, may as well go sleep at the night club.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, special mention to Kim in the executive lounge, she was unreal with her service, we have never felt so welcomed in lounge before!!!! Thanks Kim
Stayed 1 night in Feb 2025

6/10 Okay

Diego

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive, old furniture and not very clean. Disappointed.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

tsan-Lin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Danelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

6/10 Okay

Mahmood

Disliked: Cleanliness
It was average the room smelt a little damp
Stayed 2 nights in Feb 2025

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2025