2 restaurants, a bar/lounge and a hot tub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and a 24-hour front desk. Housekeeping is available on request.
Emerald Lake Lodge offers 85 accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Emerald Lake Lodge's great location. During your stay, you're just a quick walk from Emerald Lake. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
Free WiFi and wired Internet in some public areas
Enjoy a bite to eat at one of the 2 restaurants
Cooked-to-order breakfast served daily for a fee
Services include a concierge, luggage storage and wedding services
On-site recreation includes snowshoeing
Guests have great things to say about the helpful staff and the restaurant
Just a 4-minute walk from Emerald Lake and 11 minutes by car from Natural Bridge
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.
Public spaces have free WiFi and wired Internet. A hot tub, a terrace, and an arcade/games room are also featured at Emerald Lake Lodge.
This 3.5-star Field hotel is smoke free.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Emerald Lake Lodge has 2 restaurants on site.
Kicking Horse Lounge – On-site gastropub. Open daily.
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free offsite parking within 500 metres
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 per person
2 restaurants
A bar/lounge
Restaurants on site
Kicking Horse Lounge
Things to do
Arcade/game room
Billiards/pool table
Hot tub
Ski storage
Snowshoeing
Family friendly
Arcade/game room
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping on request
Multilingual staff
Wedding services
Business services
Business centre
Outdoors
Garden
In a national park
In the mountains
On a lake
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 floors
Banquet hall
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
More
Access via exterior corridors
Eco-friendly toiletries
Fireplace
Free local calls
Heating
Iron/ironing board
Recycling
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Parking is located offsite and a shuttle provides transportation from the parking lot to the property. In order to reach the offsite parking lot please follow the below instructions. Take the Trans Canada Highway heading west towards Field and Golden, BC. The turnoff to Emerald Lake Lodge is located 1 kilometer west of Field, BC. Follow the road for 8 kilometers until a sign that says 'Overnight Guest Parking.' Turn left into the parking lot. In the parking lot is a cabin. Use the telephone in the cabin to call the front desk. A shuttle will be sent to pick up guests.
Renovations and closures
The following facilities are closed for New Year's Eve and New Year's Day:
Bar/lounge
Dining venue
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately CAD 25 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Emerald Lake Field
Emerald Lake Lodge
Emerald Lake Lodge Field
Lake Emerald Lodge
Emerald Lake Hotel Field
Emerald Lake Lodge Canada
Emerald Lake Lodge Hotel
Emerald Lake Lodge Field
Emerald Lake Lodge Hotel Field
Emerald Lake Lodge Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I booked and it was an hour+ away from the city I searched. I messaged the hotel immediately and they go no problem just ask Expedia support for a refund. I book another hotel and the hotel denies my refund after Expedia contacts them but they wait till the next morning to do so. I could have drove an hour away if I knew I wasn’t getting a refund.
The location is spectacular. The cabins for guests are in very poor shape on the inside. Old, worn out, dirty carpet, quilt on bed had not been washed a very long time, no kitchen to speak of and you can hear people in other the other rooms. I did love the open wood fireplace however. The restaurant was outrageously expensive and no other option. The lodge itself could use some care. Games room was badly equipped and the super large snooker table too big for you to play as did not leave enough room around the table. The “new” hot tub” was a really long distance from our cabin on very icy paths so did not use it.
I enjoyed my stay very much, and would recommend this special place to anyone looking to explore the area. I visited Lake Louise and Banff, and would again stay at Emerald Lake Lodge over those crowded tourist sites. The amenities, customer service and surrounding hikes were excellent.
Such a wonderful place to stay. We’ve been here a number of times before and it never disappoints. Perfect setting, cozy rooms, great ambience in the lodge facilities.
The room was 16 degrees Celsius when we entered. We had the thermostat at max and the temp never increased above 20. This is problematic when it is -20 outside. We contacted the front desk. They sent someone over and they told us that they could do nothing to increase the heat. They gave us a second electric heater but told us to not use it at the same time as the small portable electric heater we were currently using as it would blow the electrical panel. We asked to be moved or refunded so we could find alternative accommodations. We spike to a few guests who shared with us that they also had issues with heat in their rooms. We were told the manager would contact us by midday. No one called us. The maintenance person returned to check on us and he told us that the thermostat for the room was probably not working. Thank goodness the rooms have a fireplace which we had constantly burning wood, but the issue is that you are not allowed to have a fire in yhe fireplace if you are absent from your room. So our room would get very cold when we had to go to the restaurant or wanted to go snowshoeing. In addition to our heat problems our room started smelling like sewage. We told the front desk that they needed to clear the snow from their roof vents to mitigate this issue. The management offered no remediation for any issues we communicated to them. So we are disappointed as this was our special return to Emerald Lake lodge to celebrate our anniversary.