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Palacio de Santa Inés hotel

3.0 star property
VIP Access

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Photo gallery for Palacio de Santa Inés hotel

Terrace/patio
Creator video
Suite | Minibar, in-room safe, individually decorated, desk
Buffet
Suite | Minibar, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Place, Alhambra
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Calle Gran Via de Colon
    ‪5 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, desk

Double Room

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra) | Minibar, in-room safe, individually decorated, desk

Superior Double Room, City View (Alhambra)

9.6 out of 10
Exceptional
(29 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, desk

Single Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 3 Single Beds

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About this property

Palacio de Santa Inés hotel

Historic hotel in Granada with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Alhambra. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Alhambra and Granada Cathedral
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Palacio de Santa Inés hotel, you'll find a library, a vending machine, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 18 January and 18 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin, Los Angeles

Travelled with partner
Liked: Cleanliness
Hotel was nice, the neighborhood was fantastic, and staff was incredibly helpful. We’d been trying for a week to get tickets to the Alhambra, with no luck. Upon checking in here, we casually mentioned the problem and she hooked us up within minutes. That alone warrants a good review!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with flair. Nice staff. Room dated but large, good bed, with a nice big bathtub. Free breakfast was very generous. Location is A+, just off the crowded popular street so nice n quiet at night. Very pleased!
Stayed 1 night in Oct 2025

10/10 Excellent

LEIZA ELENA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is cozy and great service. The only con was some not nice smell coming from bathroom but it should be fixed easily.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning and great access to Old Granada and the Albaycin
Stayed 3 nights in Oct 2025

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel and room full of character - bathroom fan very noisy though. Lovely staff. Super location
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 3 nights here. Excellent location. Great staff in the breakfast area, cleaning and special
Stayed 3 nights in Oct 2025

10/10 Excellent

Siraj Alimohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an early confusion about parking - you have to park in the city and take a taxi to the hotel. So, whilst not super convenient from that perspective, its the most common setup in Granada due to the UNESCO site etc. Loved the character of the hotel and the staff has been extremely helpful. It is very well placed next to a lot of the eatery options. The room itself was very spacious and had a fantastic character. Would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

LEIZA ELENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very charming place to stay in Málaga. Restaurants, shops and transportation so accessible. Alejandro welcomed us and gave us great turist tips. Good customer service and breakfast set up.
Stayed 2 nights in Oct 2025

10/10 Excellent

maria viviana

Stayed 1 night in Oct 2025

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Alhambra
Stayed 2 nights in Oct 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ We had a wonderful stay at Hotel Santa Inés. The location is perfect, right in the historic district, which made it very convenient for exploring the city. The hotel itself is an incredible piece of history, dating back to 1520. Our room, the Alhambra, was truly unique. It felt like stepping back in time. The staff was exceptionally helpful and friendly. We would definitely recommend it to anyone visiting Granada.
Stayed 3 nights in Sep 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
Ana at the front desk is a GEM! I give this hotel 3 stars but Ana 1000 stars! I booked an Alhambra view suite & based on the pictures, I thought it was a room with a bedroom, living room a with big jetted tub, & a big bathroom. Upon arrival I learned they were showing pictures of many different rooms online & they did not indicate anywhere that our room may be tiny with no living room/jetted tub, only considered in the suite category because of an Alhambra view. Our view was useless as there was nowhere to sit & look out the window so you only saw it if you stood right in front. I was absolutely crestfallen & burst into tears when told there was only one room like the one I thought I booked & there was no availability in that room or any higher suite level room. Ana was so sweet & bent over backwards to give me the best experience she could. She let us look in another room that had a tiny living room but no tub. We didn’t stay there because the bedroom was so small we could barely squeeze our luggage through the door because you immediately walk into the bed upon entering. The tiny toilet/shower room was right next to the bed & had an open, translucent door, so you would see & hear your partner on the toilet! I didn’t ask for compensation but Ana gave us free breakfast both days, red wine & a fruit basket. She offered us another room for our last night but I declined. Her care & kindness saved our trip. Go for Ana & the great location but set LOW expectations for your room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and welcoming. The room was spacious and comfortable. The shower space was very large, bed was comfy. Highly recommended
The full breakfast buffet was beautifully presented and had everything you may want to eat.
Stayed 1 night in Sep 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort
Room was clean but the decor was perhaps a little tired. It also looked out over a dilapidated set of buildings that resembled a building site - so not a particularly attractive view. Nevertheless, the place was comfortable and rhe building overall wasquite charming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the view of the Alhambra!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place to stay. Really well located for walking out into the vibrancy of the town. Best accessed by foot (as opposed to vehicle).
Stayed 2 nights in Sep 2025

4/10 Poor

Jonghun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never stayed anywhere like the hotel with its history and unique features. Staff were amazing and so helpful. The location was great in the centre but still quiet.
Stayed 3 nights in Sep 2025

8/10 Good

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and very walkable
Stayed 1 night in Sep 2025

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has that old world charm. The staff was very friendly and knowledgeable of the area. There were restaurants and shopping. We felt safe the entire visit. Our stay was enjoyable.
Stayed 2 nights in Sep 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful quirky hotel

Beautiful old property with loads of character. This had the downside that the rooms were quite small and the mezzanine up the spiral staircase was a no go for my tall husband! But lovely friendly staff and a fabulous place to stay and so central for visiting the sights.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Staff was súper friendly!!!
Stayed 2 nights in Aug 2025