Holiday Inn Express Flagstaff by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Flagstaff by IHG

Exterior
Property amenity
Standard Room, 2 Queen Beds | 1 bedroom, pillow-top beds, in-room safe, desk
Outdoor pool, pool loungers
Free daily continental breakfast

Popular amenities

  • Parking available
  • Hot tub
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪3 min drive‬
  • Flagstaff Medical Center
    ‪4 min drive‬
  • Lowell Observatory
    ‪5 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Flagstaff by IHG

Hotel with free breakfast, near Northern Arizona University
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Holiday Inn Express Flagstaff by IHG offers 154 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Flagstaff by IHG. During your stay, you'll be close to Northern Arizona University. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 3-minute drive from Northern Arizona University and a few minutes from Flagstaff Symphony Orchestra
Holiday Inn Express Flagstaff by IHG offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Flagstaff by IHG. For a fee, parking is available.

This Flagstaff hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 7.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 0.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Holiday Inn Express Flagstaff by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1007 reviews
Rating 8 - Good. 250 out of 1007 reviews
Rating 6 - Okay. 96 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Pearl

Travelled with family

Dissatisfied

On the website it did not state that the pool was closed. It was not a good experience, the pool was closed, the jazzcui water was dirty & you could not turn on the bubbles.
Stayed 1 night in Apr 2025

10/10 Excellent

Jefrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ang clean
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

The lady who checked us in, was the best one I have had yet. Our stay was outstanding and I’m very grateful for ALL of the staff being so nice and friendly. I was amazed at how friendly the staff was at breakfast and the the breakfast was great, too! Had many options. The room was small, but so comfortable and had all we needed. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2025

4/10 Poor

Rita

Stayed 3 nights in Apr 2025

6/10 Okay

Cheryl

Travelled with group
I didnt appreciate the extra $25 I was charged when I checked in. I was told I would get it back but so far I have not received my credit. Charging for parking was totally uncalled for.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed for a family stay with children

The hotel room didn’t seem family friendly to me for multiple reasons.. the bathroom tub is clogged. Multiple requests to unclog didn’t seem fruitful. The hand wash provided is a liquid fixed to the wall. That is so high that kids cannot reach to wash hands with soap. The worst was the pool was closed for maintenance for both nights that we stayed. The kids were disappointed. The breakfast was good though and the breakfast staff were wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Litchfield Park

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

LANI, HOTEVILLA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in. Quiet rooms and good amenities. Comfortable beds with fridge and keurig. Plenty of space.
Stayed 1 night in Apr 2025

10/10 Excellent

Dulce

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

SATHYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Julian

Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here several times a year on my travel to and from San Diego, CA and Taos, NM. Easy acess to the 40 and 17 interstates. Comfortable beds, quiet and breakfast to start the day.
Stayed 1 night in Apr 2025

10/10 Excellent

Seth

Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Amenities
Gina checked us in and she was amazing. She was so thorough. I was very impressed.
Stayed 1 night in Apr 2025

10/10 Excellent

Mini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast Very clean atmosphere Very Organized Room was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little cleaning by lobby
Stayed 1 night in Mar 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom needed a renovation to be comparable to your other hotels. There was also no exhaust fan in the bathroom. The rooms need more soundproofing. The entry door (room 425) had very large gaps around it and the adjoining room door sounded like there was only one door between the rooms; we could here everything in the other room within a certain distance of those doors. Beds were amazing as usual. The pancake maker was an awesome ad as well! I do suggest allowing motorcycle parking under the awning or near the bikes racks on the sidewalk (out of the walkway).
Stayed 4 nights in Mar 2025

4/10 Poor

Carrie

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room just didn’t seem very clean. The bedspread had blood on it. I could have sworn I reserved a king bed and we didn’t get that. Expedia customer service wasn’t helpful at all. I might not use Expedia again.
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2025