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MainStay Suites

3.0 star property

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Breakfast area
Business centre
Suite, 2 Bedrooms, Non Smoking | Living area | Flat-screen TV
Flat-screen TV
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

View in a map
3920 Stahl Dr Se, Grand Rapids, MI, 49546
  • Place, Centerpointe Mall
    ‪6 min walk‬
  • Place, Woodland Mall
    ‪16 min walk‬
  • Place, Calvin College
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 King Beds

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About this property

MainStay Suites

Hotel in Grand Rapids with 24-hour business centre and 24-hour front desk
Along with a 24-hour business centre, this hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a free food/drink shopping service are on-site.
MainStay Suites offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Beds feature premium bedding. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites. During your stay, you're just a quick walk from Orbit Room. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 8 minutes by car from Frederik Meijer Gardens and Sculpture Park and 12 minutes from Van Andel Arena
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Barbecue grills, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly MainStay Suites. Self parking is free.

Smoking is allowed in designated areas at this Grand Rapids hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free manager's reception (select days)

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (165 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Homewood Suites
Homewood Suites Hilton Grand Rapids Hotel
Homewood Suites Grand Rapids
Homewood Grand Rapids
Homewood Suites Hilton Hotel Grand Rapids
Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
Homewood Suites Hilton Grand Rapids
Homewood Suites by Hilton Grand Rapids Hotel
Homewood Suites by Hilton Grand Rapids Grand Rapids
Homewood Suites by Hilton Grand Rapids Hotel Grand Rapids

MainStay Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 688 reviews
Rating 8 - Good. 188 out of 688 reviews
Rating 6 - Okay. 93 out of 688 reviews
Rating 4 - Poor. 59 out of 688 reviews
Rating 2 - Terrible. 51 out of 688 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas, Knoxville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.
Stayed 1 night in Jul 2025

10/10 Excellent

james

Stayed 1 night in Feb 2025

10/10 Excellent

DANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please shovel sidewalks
Stayed 1 night in Feb 2025

10/10 Excellent

Brandi

Comfy beds, nice a clean. Awesome breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Roger

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.
Stayed 2 nights in Feb 2025

4/10 Poor

Roland

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back
Stayed 5 nights in Jan 2025

10/10 Excellent

Grace, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.
Stayed 1 night in Jan 2025

10/10 Excellent

PETE

Stayed 1 night in Nov 2024

10/10 Excellent

Ashlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and Wonderful, Will be back!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Michelle

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chiquita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended...Home away from home.
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Liked: Cleanliness
We woke up one morning and there was no hot water to take a shower.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Wentao, Chicago

Travelled with family
Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Lacquesia

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Barbara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024