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Radisson Hotel Grand Rapids Riverfront

3.0 star property

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Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Lobby
Lobby
Room, 1 King Bed with Sofa bed, Non Smoking, River View | Premium bedding, down duvets, desk, blackout curtains
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • John Ball Zoo
    ‪4 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View | Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Radisson Hotel Grand Rapids Riverfront

Riverfront hotel with fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Radisson Hotel Grand Rapids Riverfront. During your stay, you'll be close to DeVos Performance Hall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 4-minute drive from DeVos Performance Hall and a few minutes from Van Andel Arena
Radisson Hotel Grand Rapids Riverfront offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and coworking spaces are available. Event space at this hotel measures 3200 square feet (297 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Radisson Hotel Grand Rapids Riverfront. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,200 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (127 centimetre high)
  • Lift (145 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.2
Rating 10 - Excellent. 232 out of 1031 reviews
Rating 8 - Good. 191 out of 1031 reviews
Rating 6 - Okay. 233 out of 1031 reviews
Rating 4 - Poor. 180 out of 1031 reviews
Rating 2 - Terrible. 195 out of 1031 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Sent message about shower not having any pressure and TV not working. No one replied. No one cleaned our room either.
Stayed 2 nights in May 2025

6/10 Okay

Lenon

Business traveller
Disliked: Property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

James

Liked: Cleanliness
This hotel is very close to my daughters home.
Stayed 1 night in May 2025

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was in horrible condition the light in the shower was missing so there was an empty socket. The floors were bad walls were chipped up and the tv reception wasn't good. Also they advertise a restaurant which was closed for repairs.
Stayed 2 nights in May 2025

8/10 Good

Christopher

Travelled with group
Liked: Staff & service, room comfort
.
Stayed 2 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, room comfort
Everything was great. Except the sink in the bathroom would clog and the back of the toilet wouldn’t fill up with water. So I had to take it off and make it flush and fill up with water.
Stayed 1 night in May 2025

4/10 Poor

Amanda

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Margherita

Travelled with family
Liked: Cleanliness, staff & service
Easy to get downtown. Not noisy even though it was right off the freeway. Buildings next to property looked abandoned
Stayed 1 night in May 2025

6/10 Okay

RANDALL

Liked: Staff & service
Disliked: Cleanliness, amenities
Everything seemed very outdated
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

6/10 Okay

Angela

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was helpful, but there was no breakfast and the hotel bathroom was super run down.
Stayed 1 night in May 2025

6/10 Okay

nadine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean overall, but the hallways smelled of cigarette smoke. The WiFi was terribly slow making it difficult to work remotely. I opted out of housekeeping upon check-in but they came in anyway when I was sleeping. The onsite restaurant was closed and the breakfast offered was bagels, muffins, yogurt and sad looking bananas. Overall it’s acceptable but overpriced.
Stayed 4 nights in May 2025

8/10 Good

Anand

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property location is really good and rooms were good too. But disappointed to really no option for breakfast. Good pool
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the river view.
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Halie

Stayed 2 nights in May 2025

8/10 Good

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Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Krystal

Disliked: Cleanliness, room comfort

Okay

Its was okay for what you pay for. The beds are uncomfortable. We had dirty towels in our room. The walls are a little thin. But its in the middle of everything which is nice. Quiet. I wont be upset if i stayed again.
Stayed 2 nights in May 2025

2/10 Terrible

Darlene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Jazmine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

8/10 Good

Alex

Check out staff in the morning were polite and humorous.
Stayed 1 night in May 2025

4/10 Poor

Jenny

Travelled with family
Disliked: Cleanliness
Not clean!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Wonderful stay, only down side was the weak breakfast items
Stayed 1 night in May 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

One of the worst hospitality experiences of my lif

I stayed at the Radisson in Grand Rapids and experienced something no parent ever should—my son drowned in their pool. He was revived my my wife, thankfully, but ended up in the hospital for what we were told would be several days. Our checkout was scheduled for Sunday, and starting Thursday, I called every single day to request a one-day courtesy extension so we could manage the emergency. I've worked in the hospitality industry for years. I *know* a one-night comp in a situation like this is absolutely something that can be done. But what shocked me more than the denial was the complete lack of basic human decency. Not one person I spoke to ever asked, “Is your son okay?” or even “Are you okay?”—this is the hospitality industry, yet there was zero compassion. Day 1: I was told I’d get a call back. I didn’t. Day 2: I was transferred to the voicemail of the GM, who I was told was in the building. Still no call. Day 3: Instead of concern or support, I got a cold, automated text telling me to check out. Horrible, horrible, horrible experience. The staff showed no empathy, no professionalism, and no regard for what my family was going through. I’ll never stay at a Radisson again, and I sincerely hope they take a hard look at what “hospitality” is supposed to mean.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness
The building is undergoing renovations so it is a mix of extremely run down and updated. The bathroom was very gross and paint was chipping off the walls everywhere. The entire hotel needs to be gutted and revamped.
Stayed 2 nights in Apr 2025