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Hotel Caprice

3.0 star property

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Photo gallery for Hotel Caprice

Front of property
Restaurant
Garden
Comfort Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Indoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
Kreuzweg 11, Grindelwald, BE, 3818
  • Place, Bussalp
    ‪1 min walk‬
  • Place, Sportzentrum Grindelwald
    ‪3 min walk‬
  • Place, First Cable Car
    ‪9 min walk‬

Room options

View all photos for Comfort Single Room

Mountain view

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Eiger View

Superior Double Room, Eiger View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, Eiger View

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

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About this property

Hotel Caprice

Family-friendly hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and self parking.
Hotel Caprice offers 24 accommodations with a safe and complimentary slippers. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Caprice. During your stay, you're just a quick walk from Bussalp. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bussalp and 5 minutes on foot from Sportzentrum Grindelwald
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Caprice offers its guests a full-service spa, a sauna, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the family-friendly Hotel Caprice. Parking is available for a fee.

This 3-star Grindelwald hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 10 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in fee for check-in after 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older

Renovations and closures

The property is closed between 10 November and 18 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 50 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 90.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 10 per day (in/out privileges)
  • Pet fee: CHF 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 10 PM
  • Rollaway bed fee: CHF 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: TWINT
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Caprice Grindelwald
Caprice Grindelwald
Hotel Caprice Hotel
Hotel Caprice Grindelwald
Hotel Caprice Hotel Grindelwald

Hotel Caprice Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 196 reviews
Rating 8 - Good. 48 out of 196 reviews
Rating 6 - Okay. 15 out of 196 reviews
Rating 4 - Poor. 2 out of 196 reviews
Rating 2 - Terrible. 6 out of 196 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heesun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria De Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper limpio seguro lo recomiendo un lugar precioso y con una gran vista
Stayed 8 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at. The view is unbelievable. Rooms are clean, spacious, and cleaned daily. Loved all the little details like fresh water daily, incredible breakfast with a view, and an included spa experience you can’t miss. (Saunas, steam room, experience shower, relaxation room… magical!) We didn’t want to leave the hotel it was so amazing!
Stayed 3 nights in Jul 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms and property were nice and clean. The views were good and the breakfast was above average. We were on the 4th floor and there is no elevator. It was quite hot and there was no air conditioning. It probably would have been ok if they had screens on the windows, but there weren't and there were way too many bugs to keep the windows open so it was quite uncomfortable to sleep. My biggest issue was with the owner who has many rules and is always right there to enforce them. I spent $6000 for 4 nights in 2 rooms and didn't need to be treated like the 4 seasons, but also didn't expect to be treated like a working girl at the Motel 6. We arrived at 2200 after a long day of travel with 5 kids and he charged us extra for a "late check in." He was also not happy about giving each of us a room key and was clear on how we would be charged if not returned. There is 1 lame hot tub that my 10 yo wanted to sit in with me, but he was there to remind us no kids after 5. It was 6 and empty. We came back at 2300 1 night and he was right there to micromanage how i parked the van. The breakfast is included but he decides how many eggs you get. Etc, etc. Anyway, Grindewald is amazing and there are many nice places to stay.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen Li Shien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice and warm hotel. The location is good, very closed to the train station, the view is good and very neat and unique hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People were friendly and the breakfast was great.

Stayed 5 nights in Jun 2025

10/10 Excellent

Felicia

Stayed 3 nights in Jun 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room is clean, staff are very helpful. The location is accessible . The only thing that I don’t like is, you have to carry your luggage’s to the second floor. How much more if you are in the 3rd floor. If they have a lift, it will be perfect. But I love the place.
Our room
View
View from our deck
Stayed 3 nights in Jun 2025

10/10 Excellent

IN TAEK

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff are so nice! The breakfast was delicious
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very good because it is close to the train station. The view from the balcony is also very good. The breakfast is also very satisfying. there is no elevator, so it is a bit inconvenient to go up and down the stairs with luggage. Also, the bathroom is very small. Also, it is a bit inconvenient that the hotel tax is under 50 CZK and you have to pay in cash.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should be proud of you hotel and staff!!! Great job.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swiss Charm

A quick walk from the train station. The hotel has Swiss charm while, at the same time, being up-to-date. Great breakfast and friendly hosts!
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful location and the hotel was just amazing.
Stayed 3 nights in Oct 2024

8/10 Good

Sook Yee Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Janice

Travelled with partner
Liked: Staff & service, property conditions & facilities
This is a great hotel. Great location and near everything. Walk to Grindelwald First. Free bus tickets. Great breakfast. Rooms are spacious. Could use a frig in the rooms. We would stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have so many positive things to say about Hotel Caprice! Great location, great rooms, very cozy and comfortable overall, and the spa was an added treat. It was the perfect place for our family to stay while in Grindelwald!
Stayed 3 nights in Jul 2024

10/10 Excellent

Bijeta

Travelled with family
The location is great with beautiful scenic view, especially breakfast place has the amazing view. Staff are very kind and friendly and in terms of cleanliness it’s super clean and they cleaned our room everyday. I would definitely recommend to chose Caprice hotel as there destination stay, you won’t regret it. Even train station is just 2 min away from the hotel which is very convenient. For feedback I would advise hotel caprice to keep kettle in every room rather than asking down in the restaurant. Overall, we had a great experience with my family. Thank you.
Stayed 4 nights in Jul 2024

10/10 Excellent

Taniya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an experience! It was similar to a Bed and Breakfast because the owners were onsite but the quality of the rooms, the spa and sauna were like an expensive hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria Linda Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

KHALIFA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended staying place

There is No ac and not Suitable for GCC for the people from arabian gulf . Room had a bad smell . not friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024