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Sunstar Hotel Grindelwald

4.0 star property

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Photo gallery for Sunstar Hotel Grindelwald

Exercise/lap pool
Aerial view
Lobby sitting area
Terrace/patio
2 restaurants, breakfast, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Place, First Cable Car
    ‪2 min walk‬
  • Place, Gletscherschlucht
    ‪6 min walk‬
  • Place, Oberer Gletscher
    ‪6 min walk‬

Room options

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Premium)

Double Room (Premium) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room (Premium)

8.8 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room (Standard)

9.2 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room (Standard Eiger)

9.0 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Studio Suite

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Studio Suite

7.6 out of 10
Good
(13 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family room Eiger

Family room Eiger | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Family room Eiger

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Single Room Wetterhorn

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Single Room Wetterhorn

  • Sleeps 1

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room (Wetterhorn)

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Wetterhorn Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Wetterhorn Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Premium Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Double Room

  • Sleeps 2

View all photos for Standard Eiger Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Eiger Double Room

  • Sleeps 2

View all photos for Standard Nova Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Nova Double Room

  • Sleeps 2

View all photos for Family Room Eiger

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Family Room Eiger

  • Sleeps 3

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  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 560 reviews
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includes taxes & fees
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About this property

Sunstar Hotel Grindelwald

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Change of towels is available on request
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The free breakfast at Sunstar Hotel Grindelwald gets high marks from our customers. During your stay, you're just a quick walk from First Cable Car. Enjoy features like free WiFi in public areas and free train pick-up service, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Ambiance
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the location
  • Steps from First Cable Car and 6 minutes on foot from Pfingstegg Cable Car
  • Free train station pick-up shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sunstar Hotel Grindelwald offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5920 square feet (550 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the family-friendly Sunstar Hotel Grindelwald. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grindelwald hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Ambiance – This restaurant specialises in international cuisine and serves breakfast and dinner.
Adlerstube – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
On-site venue No. 3 – bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 20 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5,920 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 20 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunstar Hotel Grindelwald offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Reviews

Sunstar Hotel Grindelwald Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 704 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

8/10 Good

Lotus Swiss Travel GmbH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection of breakfast, in front of cable car Grindelwald first. Beautiful scenery of Eiger.
Stayed 1 night in Oct 2025

6/10 Okay

KATHERINE

Disliked: Cleanliness, staff & service
Very underwhelming as return guests we felt the front
Stayed 2 nights in Aug 2025

10/10 Excellent

WANLING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Utkarsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great location and station pick up warm welcome with free prosecco drink, spa , sauna , swimming pool , balcony Mountain View
Stayed 1 night in Aug 2025

2/10 Terrible

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One of our luggage bag stolen from locked hotel area with a hotel registered tag , resort will not take responsibility and is denying compensation
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Aug 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ankur

Stayed 4 nights in Aug 2025

8/10 Good

Kakhaber, Montreal

Liked: Cleanliness, property conditions & facilities
All over it was a good decision to stay in this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

FRAN

Stayed 4 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and place
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
View from our room
Outside view
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was in a great location. Staff were good. Only issue is the beds were hard as a rock. If you choose this hotel be ready for the international clientele as they are the only ones staying here.
Stayed 5 nights in Jul 2025

6/10 Okay

daniela

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the buffet breakfast was amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff were very pleasant and helpful! The view was nothing short of amazing.
Stayed 6 nights in Jul 2025

8/10 Good

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view & staff are the highlight! The rooms need some updating. I saw one that had wood floors but ours had old furniture and yucky carpet. The bathroom was pretty sterile and uninspired too, especially for the CHF 800 + we paid a night. On another positive, the spa is lovely and it’s really cool that they let you go there anytime because you’re a guest. The included breakfast is also plentiful and the location can’t be beat!
Stayed 3 nights in Jul 2025

8/10 Good

jayneet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No ac. Only one bottle of water in room. Very basic amenities. However, staff are good. The views are great! Loved the outdoor seating. Conveniently located.
Stayed 4 nights in Jul 2025

4/10 Poor

Caoimhe

Travelled with family
Disliked: Amenities, property conditions & facilities
Nice view but that’s about it. Service was average with staff who don’t seem very happy to be there, corridors filled with mattresses and rubbish during the day, construction noise and cranes next door, very busy and basic breakfast with the room looking like a lacklustre function room. Day cleaning consisted of switching cups and emptying the bin. Zero flexibility on anything; ie. I asked if I could swap the complimentary welcome non alcoholic prosecco for a juice or champagne for my son and I was told ‘of course not, it’s that or nothing’. For the price paid, the experience was very poor and I would recommend looking at one of the apartments in town, another hotel or more likely, one of the beautiful car free towns that is less touristy and has very friendly happy people.
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry, Fort Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Unbelievable view from our balconied room.
Stayed 1 night in Jul 2025

10/10 Excellent

Jatin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice and located in a great spot across from the gondola. Can walk to all the shops and restaurants easily.
Stayed 2 nights in Jul 2025

10/10 Excellent

Qinfang

Liked: Cleanliness, amenities, property conditions & facilities
The view and the minibar are amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sajid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was an amazing Hotel. I really enjoyed my stay here and will recommend everyone.
Stayed 5 nights in Jun 2025