Bay Gardens Beach Resort and Spa

4.0 star property
VIP Access

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Photo gallery for Bay Gardens Beach Resort and Spa

Deluxe Pool View King | Balcony
Property video
Outdoor pool, pool umbrellas, pool loungers
View from property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Reduit Beach Avenue, Rodney Bay, Gros Islet
  • Place, Reduit Beach
    ‪2 min walk‬
  • Place, Rodney Bay Marina
    ‪10 min walk‬
  • Place, Baywalk Shopping Mall
    ‪10 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪74 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Garden View King

8.4 out of 10
Very good
(14 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Pool View King

8.0 out of 10
Very good
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Beach Front King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Pool View Suite King

8.8 out of 10
Excellent
(6 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Suite Pool View

  • 121 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

One Bedroom Beach Front Suite King

9.0 out of 10
Wonderful
(4 reviews)
  • Beach view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Suite Beach Front

  • Beach view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Garden View Double

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Pool View Double

7.2 out of 10
Good
(11 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Beach Front Double

9.0 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Beach Front Suite Double

  • Sea view
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

One Bedroom Pool View Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Water´s Edge Villa 1

  • Marina view
  • 372 sq m
  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

Water´s Edge Villa 2

  • Marina view
  • 372 sq m
  • 4 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

Similar properties

About this property

Bay Gardens Beach Resort and Spa

At Bay Gardens Beach Resort and Spa, catch some rays at the beach, pamper yourself at the full-service spa or spend the day at a complimentary water park.
Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Bay Gardens Beach Resort and Spa. During your stay, you're just a quick walk from Splash Island Water Park Saint Lucia. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and a beachfront location while dining at Hi Tide Restaurant
  • Breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, rafting and a playground
  • Guests have great things to say about the location and the beach
  • Steps from Splash Island Water Park Saint Lucia and 3 minutes on foot from Reduit Beach
  • Free local-area and beach shuttle service
Some rates at Bay Gardens Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bay Gardens Beach Resort and Spa such as a complimentary water park and a children's club.

A free manager's reception is offered on selected days. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers an outdoor pool, a children's pool and a hot tub. Self parking is free.

This 4-star Gros Islet hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Hi Tide Restaurant – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Land activities

Spa facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: USD 36 for adults and USD 18 for children
  • 2 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hi Tide Restaurant

Things to do

  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,679 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 36 for adults and from USD 18 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Bay Gardens Beach Resort and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Bay Gardens Beach Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1005 reviews
Rating 8 - Good. 320 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Giselle, Kelly Village

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bay Gardens Beach Resort provided a relaxing couple day stay in the Rodney Bay area. The staff were all very helpful and friendly. The rooms were clean and the air conditioning quiet. A major downside was not knowing the resort was undergoing construction when I booked a garden room. The balcony view was a construction site next door. It was unexpected and we would have paid for an upgraded room if it were offered or we had known in advance. We had half board (breakfast and dinner included) for two nights. Dinner included a drink per person, appetizer, main, and dessert. Great breakfast! Your credit card doesn't remain on file so anything purchased separately needs to be paid at time of sale. It was just a little quirky. We still settled a bill for tips from dinners at the end of the stay. I had an issue with the supposedly FREE mon-motorized Walter-Sport available to guests: stand up paddle board or hobie cat. The owner questioned our sailing ability (like demanded to know our sailing resume) for the hobie cat and yelled at her staff for not putting a life jacket in the right spot. We pointed to our national regatta competition shirt. She sneered anyone can buy a shirt. We sailed the hobie cat in the bay 1.25 hours (fun) and got yelled at (seriously) when we came back for being late when we said at the beginning we didn't have a watch & the attendant put her hand out for a tip for handing in our life vests. The resort needs a much friendlier water sport vendor.
Garden view room.  Definitely upgrade to pool view or beach view or call ahead to ask.
Delicious buffet breakfast with pool and beach views.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities
We traveled as a family with 2 young children (4 and 6). We had a pool view suite, with a full kitchen. It was spacious, the view was wonderful, and the housekeeping was helpful. The staff overall was very kind and caring. We enjoyed the pool, as well as the private beach with access to beach chairs and umbrellas. The beach was calm and clean, ideal for young children who aren't great at swimming yet. We enjoyed being able to use Splash Island as well as kayaks. We booked an excursion through the tour desk and had a great time - there was someone on staff coordinating with the tour company, and really on top of things, as they were late. We also enjoyed the evening programming - Wednesday night's manager's cocktail with local music and performances was so fun and festive! Lastly, staff were looking out for our kids, and letting us know when Kids Club activities were on, so they could take part, and my 6 year old really enjoyed the art projects. We had a great time!!
Stayed 5 nights in Nov 2025

6/10 Okay

Serdar Huseyin

Perfect location for a beach resort, but unfortunately there was renovation work ongoing. Very friendly staff!
Beach
Stayed 2 nights in Nov 2025

8/10 Good

Theodore

Stayed 4 nights in Nov 2025

4/10 Poor

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness
I was in a room with a restricted view, scaffolding; became aware at bedtime when closing the bedroom curtains. Raised this with the hotel in the morning. Informed the scaffolding should have been taken down and thus would be done this same day, Sunday. Also told there was not another available ground floor suite. I was offered 2 free massages as apology. Sunday came and went, scaffolding nit removed. Approached hurtling management in Monday, agencies it would be taken down. I also raised concentrate when ht trained ( and we are in the rainy season, we couldn’t use the patio as the roof buckled, cascading water shuck covered the patio as well as table and chairs. Despite raising my concern, both verbally and in messages neither the scaffolding or patio was addressed. In fact the scaffolding was not removed and remained blocking my view until I left the Bay Gardens Beach Resort after 5 nights. I found out that the scaffolding was there because the outside was being painted and that work had not been completed and painters were still there when I left.I declined the massages. I was disappointed having stayed at the Bay Gardens on previous occasions. My experienced was not good considering I booked months in advance to be there to celebrate my 70th birthday. I did not hear anything from the management and have not since. A very disappointing experience and being lied to only made it worse.
Stayed 5 nights in Nov 2025

6/10 Okay

Jerry James

Stayed 5 nights in Sep 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for us. People were great, friendly, helpful. Absolutely beautiful beach. Very nice showers. Night time entertainment nice.
Stayed 10 nights in Nov 2025

8/10 Good

Jahn

Liked: Cleanliness, property conditions & facilities
Staff were nice
Stayed 1 night in Nov 2025

6/10 Okay

Junghwan

Liked: Cleanliness
Staff should be more responsive and move faster.
Stayed 13 nights in Nov 2025

10/10 Excellent

Helen

Stayed 2 nights in Nov 2025

10/10 Excellent

Catrina

Stayed 4 nights in Sep 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous engaging staff, clean rooms, excellent food and service.
Stayed 3 nights in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good section from the bar Beach view is excellent Staff very friendly Facilities needs to be reviewed by the pool and laundry Rooms are clean and tidy
Stayed 14 nights in Oct 2025

2/10 Terrible

Simon

Disliked: Staff & service, room comfort
First impressions from the front desk was very unwelcoming. I felt like the lady didn’t have a consistent approach and warmth for all guests. On the first morning, beach towels weren’t available until about 10:30am. The previous day in the afternoon, none were available. The majority of the staff at the bar and restaurant were nice and provided a much better customer experience. But overall, the whole vibe was killed when checking in. I’ve stayed at quite a few hotels in St Lucia. Doubt I’ll return here.
Stayed 1 night in Oct 2025

6/10 Okay

Phyllis

Liked: Cleanliness
Stayed 6 nights in Sep 2025

8/10 Good

Sultan Ibn akbar

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of sight seeing
Stayed 4 nights in Oct 2025

6/10 Okay

michelle

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is under renovation and in the dinning area was constantly bombarded with cats.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lametrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive to my needs.
Stayed 6 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 3 nights in Sep 2025

10/10 Excellent

Kynah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy and quick to check in. Very good staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 6 nights in Jun 2025

6/10 Okay

FIBE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Room not really clean. Had to clean marks on toilet seat and in shower. Hairs and marks on floor areas. Room was tired and needs renovations. Looking out from room to building site not a pleasant surprise.
Stayed 2 nights in Sep 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location. Nice upgrade room to sea view which was amazing. I went for the half board option supper value. The food and especially the breakfast is great and to top it the staff just couldn’t do enough for me especially the staff on reception who made sure I got my diabetic injections stuff that I accidentally left in the fridge that was so appreciated. Thanks again can’t wait to return.
Stayed 2 nights in Sep 2025