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Candlewood Suites Guadalajara Galerias by IHG

2.5 star property
VIP Access

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Photo gallery for Candlewood Suites Guadalajara Galerias by IHG

Outdoor pool
1 bedroom, in-room safe, desk, free WiFi
Exterior
Interior
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
AV MANUEL J CLOUTHIER Y CALLE HECTOR, BERLIOZ COL RESIDENCIAL CORDILLERAS, Zapopan, JAL, 45039
  • Place, La Gran Plaza Fashion Mall
    ‪17 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪19 min walk‬
  • Place, Autonomous University of Guadalajara
    ‪19 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 2 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, City View

1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mall View)

Suite, 1 Bedroom (Mall View) | 1 bedroom, in-room safe, desk, free WiFi

Suite, 1 Bedroom (Mall View)

10.0 out of 10
Exceptional
(1 review)
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

  • 2 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | 1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(15 reviews)
  • 2 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(15 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Guadalajara Galerias by IHG

Hotel with free parking, near Plaza Galerias Guadalajara Shopping Center
An outdoor pool, a 24-hour fitness centre and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a corner/local shop are on-site. Weekly housekeeping is available.
Candlewood Suites Guadalajara Galerias by IHG offers 118 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch Smart televisions come with digital channels. Kitchenettes offer microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Guadalajara Galerias by IHG. During your stay, you'll be within walking distance of Plaza Galerias Guadalajara Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Plaza Galerias Guadalajara Shopping Center and a few minutes from Minerva Roundabout
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Candlewood Suites Guadalajara Galerias by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Candlewood Suites Guadalajara Galerias by IHG also features tour/ticket assistance, a corner/local shop, and a front desk safe. Self parking is free.

This Zapopan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 300.00 per pet, per day, plus a deposit of MXN 3000 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 300.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Zapopan
Candlewood Suites Guadalajara Galerias by IHG Hotel
Candlewood Suites Guadalajara Galerias an IHG Hotel
Candlewood Suites Guadalajara Galerias by IHG Zapopan
Candlewood Suites Guadalajara Galerias by IHG Hotel Zapopan

Reviews

Candlewood Suites Guadalajara Galerias by IHG Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 497 reviews
Rating 8 - Good. 64 out of 497 reviews
Rating 6 - Okay. 15 out of 497 reviews
Rating 4 - Poor. 4 out of 497 reviews
Rating 2 - Terrible. 9 out of 497 reviews

Reviews

8/10 Good

fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 5 nights in Jul 2025

10/10 Excellent

PAMELA ADRIAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was able to cook meals in my room and had all I needed to do so.
Stayed 6 nights in Jun 2025

10/10 Excellent

Araceli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Extremely convenient, all the services needed inside the hotel and in surrounding areas
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria, Moreno Valley

Travelled with family
Liked: Amenities, property conditions & facilities
Muy buen lugar
Stayed 4 nights in Jun 2025

10/10 Excellent

Liza

Liked: Cleanliness, property conditions & facilities
Great service. The room was really nice. The bed was comfortable. Highly recommended.
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I’ve ever stayed in.

It was the worst experience I’ve had in years. The hotel room was worse than a hospital room. It had those white cold lights that made the room look depressing. The AC was not working and the temperature didn’t get cooler than 90F. The shower was leaking all the water which got all over the floor. My husband and I had to ran out of that place and not look back. We ended up making new reservations for another hotel (Hard Rock hotel) which turned out to be even 25 usd cheaper. Never again staying in that horrible hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Gustavo, SPRING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and shopping area very accessible.
Stayed 1 night in Apr 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allowed us to do check-in very early and the staff was very friendly. We will definitely be staying again. They have accesible washer and dryer and even gave you one detergent pod. All bathrooms were clean even near the pool. I just wish they had more chairs near the pool, some people put their towels on them to “reserve” them but in over an hour never even came to sit in them because they were at the grill area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Harjinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vvvvvv good
Stayed 2 nights in Apr 2025

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

MRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 4 nights in Apr 2025

10/10 Excellent

Omar

Stayed 3 nights in Mar 2025

10/10 Excellent

Dina, Paramount

Stayed 1 night in Mar 2025

2/10 Terrible

Raul

Stayed 3 nights in Feb 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La ubicación es buena, la entrada y salida del establecimiento también es accesible y fácil. El staff amable. Los inconvenientes fueron: la regadera estaba tapada y no se iba el agua. El respirador del baño no servía y dado que no tenía ninguna ventana que se abriera, tenía que abrir la puerta de vez en cuando para ventilacion.
Stayed 2 nights in Feb 2025

10/10 Excellent

Antonio

Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable, the employees at the hotel were very polite friendly and helpful, front desk person was amazing! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its all great. Had a fantastic time. Im definitly goin back.
Stayed 4 nights in Feb 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay for s long stay. A lot of places around and all the services you need in the hotel.
Stayed 14 nights in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
everything was pretty good, only "issue" was I used the pool and there were no towels out there. Luckily I was on the same floor as the pool, so i shook off the water and went right back to my room.
Stayed 1 night in Jan 2025

10/10 Excellent

Lal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two times and are happy with the stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great service 👏
Stayed 1 night in Jan 2025

10/10 Excellent

Marienel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025