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Candlewood Suites Guadalajara Galerias by IHG

2.5 star property
VIP Access

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Photo gallery for Candlewood Suites Guadalajara Galerias by IHG

Outdoor pool
Property amenity
Exterior
Outdoor pool
Studio Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
AV MANUEL J CLOUTHIER Y CALLE HECTOR, BERLIOZ COL RESIDENCIAL CORDILLERAS, Zapopan, JAL, 45039
  • Place, La Gran Plaza Fashion Mall
    ‪17 min walk‬
  • Place, National Chamber of Commerce
    ‪17 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪19 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, City View

1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub, City View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mall View)

Suite, 1 Bedroom (Mall View) | 1 bedroom, in-room safe, desk, free WiFi

Suite, 1 Bedroom (Mall View)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | 1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, free WiFi

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Guadalajara Galerias by IHG

An outdoor pool, a 24-hour fitness centre and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a corner/local shop are on-site. Weekly housekeeping is available.
Candlewood Suites Guadalajara Galerias by IHG offers 118 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch Smart televisions come with digital channels. Kitchenettes offer microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Guadalajara Galerias by IHG. During your stay, you'll be within walking distance of Plaza Galerias Guadalajara Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Plaza Galerias Guadalajara Shopping Center and a few minutes from Minerva Roundabout
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Candlewood Suites Guadalajara Galerias by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Candlewood Suites Guadalajara Galerias by IHG also features tour/ticket assistance, a corner/local shop, and a front desk safe. Self parking is free.

This Zapopan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300.00 per pet, per day, plus a deposit of MXN 3000 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 300.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Zapopan
Candlewood Suites Guadalajara Galerias by IHG Hotel
Candlewood Suites Guadalajara Galerias an IHG Hotel
Candlewood Suites Guadalajara Galerias by IHG Zapopan
Candlewood Suites Guadalajara Galerias by IHG Hotel Zapopan

Candlewood Suites Guadalajara Galerias by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 414 out of 513 reviews
Rating 8 - Good. 68 out of 513 reviews
Rating 6 - Okay. 17 out of 513 reviews
Rating 4 - Poor. 4 out of 513 reviews
Rating 2 - Terrible. 10 out of 513 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel! Very clean, staff are friendly and welcoming, this was our second time staying in this hotel and we didn’t get disappointed! We will come back for sure!
Stayed 1 night in Nov 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Somos clientes frecuentes de este hotel desde que lo abrieron hace algunos años. Esta ubicado en el punto exacto de conveniencia para nosotros. La atención siempre ha sido excelente así como las instalaciones. Desafortunadamente, en esta última visita nos hemos encontrado con situaciones muy molestas, y hasta cierto punto increíbles, que me hacen pensar en cambiar de hotel. No es agradable llegar a tu hotel a descansar y encontrarte con el piso entero con unos olores a fonda extranjera qué sé meten a tu habitación si no entras a velocidad luz y cierras la puerta intentando qué no se cuele ese aroma TERRIBLE qué jamas pense encontrar en un hotel. Me encontre con algunos huéspedes frustrados Y molestos como yo por esta situación tan irregular. Entiendo qué es un hotel pensado para estacias extendidas, pero también se que debe haber PROTOCOLOS a seguir para que todos sus huéspedes disfruten su estancia. No quisiera tener que cambiar de hotel para estancias futuras, pero tampoco estamos dispuestos a tener una estancia incomoda. Espero ya estén trabajando en soluciones, porque no creo que sea la única con este tipo de queja. Buen día.
Stayed 2 nights in Nov 2025

8/10 Good

Noe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Lobby was a little tricky to find, other than that excellent place
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 5 nights in Oct 2025

10/10 Excellent

Jose Arturo

Stayed 1 night in Oct 2025

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but you can hear everything from outside
Stayed 1 night in Oct 2025

10/10 Excellent

Trinidad Jr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean and wide space for great accommodation.
Stayed 1 night in Oct 2025

10/10 Excellent

Xochitl, Liberal

Stayed 1 night in Sep 2025

10/10 Excellent

Zulema

Stayed 10 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Elsye

Stayed 3 nights in Sep 2025

10/10 Excellent

Zulema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe
Stayed 4 nights in Sep 2025

8/10 Good

Aman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay always
Stayed 4 nights in Sep 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have check in earlier
Stayed 1 night in Sep 2025

8/10 Good

maribel gomez

Stayed 4 nights in Sep 2025

8/10 Good

maribel gomez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice to have the shops downstairs
Stayed 4 nights in Sep 2025

10/10 Excellent

Heriberto Antonio Sosa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suits are really nice , clean and comfortable.... has all the amenities. Bed was super comfortable
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It is the best hotel i have stayed un Guadalajara, it is definitely the hotel i will book every time i go. The hotel team were great with the surprise they prepared for my wife's birthday.
Stayed 3 nights in Sep 2025

6/10 Okay

Guadalupe

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy cómodo y tranquilo.
Stayed 2 nights in Aug 2025

8/10 Good

fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 5 nights in Jul 2025

10/10 Excellent

PAMELA ADRIAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was able to cook meals in my room and had all I needed to do so.
Stayed 6 nights in Jun 2025