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Hotel Universo Guadalajara

3.0 star property

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Photo gallery for Hotel Universo Guadalajara

Reception
Exterior
Ka Suite | Free WiFi, bed sheets
Breakfast, lunch, dinner served; Mexican cuisine
Ka Suite | Bathroom | Shower, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Lopez Cotilla No, 161, Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Free WiFi, bed sheets

Suite, 2 Double Beds

7.2 out of 10
Good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Ka Suite

Ka Suite | Free WiFi, bed sheets

Ka Suite

8.4 out of 10
Very good
(19 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed

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About this property

Hotel Universo Guadalajara

Hotel with free parking, 5-minute walk to Guadalajara Cathedral
A restaurant, dry cleaning and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front desk safe.
Hotel Universo Guadalajara offers 131 accommodations with air conditioning. Televisions come with cable channels.

Bathrooms include a shower. This Guadalajara hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Universo Guadalajara. During your stay, you're just a quick walk from Guadalajara Cathedral. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Galaxia
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Guadalajara Cathedral and a 3-minute drive from Avienda Chapultepec
There's a restaurant on site. Public spaces have free WiFi. Hotel Universo Guadalajara also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Guadalajara hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to noon.
Galaxia – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 175 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • Galaxia

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Universo Guadalajara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 175 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Universo Sa Guadalajara
Universo Sa Hotel
Universo Sa Hotel Guadalajara
Hotel Universo Guadalajara
Universo Guadalajara
Universo Guadalajara
Hotel Universo Guadalajara Hotel
Hotel Universo Guadalajara Guadalajara
Hotel Universo Guadalajara Hotel Guadalajara

Hotel Universo Guadalajara Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 423 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy accesible
Stayed 1 night in Oct 2025

6/10 Okay

Susana Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were incredibly helpful and nice. However the beds and the overall condition of the hotel was not great. The area it’s amazing though everything in downtown is at a walking distance.
Stayed 4 nights in Sep 2025

2/10 Terrible

Darianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2025

6/10 Okay

Valeria

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area was good distance from main road therefore quiet to sleep. Restrooms had mold, water came out from the shower and tile was falling off. A refrigerator would have been convenient.
Stayed 4 nights in Jun 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk or drive from main downtown/ restaurants They have taxi service from hotel main desk convientent prices
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was conveniently located and among the best priced in the downtown area. We obtained an upgraded spacious room with king beds when our room was not ready upon arrival. The shower water was hot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alma

Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2025

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

6/10 Okay

Joel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Room comfort

Traveler

Friendly people good buffet breakfast for $7.50 each. The walls and windows are thin so you hear noises outside but did not bother me much. Needs some fixing which looks like they started to do on the 7th floor. Wood stay again since great location.
Stayed 3 nights in Jan 2025

6/10 Okay

FEDERICO, REDWOOD CITY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not clean, the bathroom was molded... the bathroom door did not work.... The towels were super old and stained... The beds were unconformable... The only reason I gave two stars is because the hotel had a convinient parking.
Stayed 3 nights in Dec 2024

10/10 Excellent

J.Jesus

Liked: Amenities, property conditions & facilities
Street to noisy
Stayed 2 nights in Dec 2024

2/10 Terrible

Dora

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Margarita

Travelled with family
Bathrooms very small out dated tubs, mattresses hard and lumpy
Stayed 1 night in Sep 2024

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very clean , with private parking with an attendant. Hotel was withing walking distance of shops and restaurants
Stayed 1 night in Sep 2024

8/10 Good

Araceli

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excelent relation between price and practicity!

Good option, near to a lot or popular Places in Guadalajara, very convenient! The food Is good and the people Is very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, AC, central to historic district.
Stayed 12 nights in Jul 2024

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Stayed 1 night in Jul 2024

4/10 Poor

bertha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Muy maltratado
Stayed 3 nights in Jun 2024

6/10 Okay

Arturo

Travelled with partner
Liked: Staff & service, amenities
Older building, Easy registration 3rd floor. windows where old and you can hear the cars. The bathroom smell either to sewage or mold. Very little privacy with a vent in the main door. I don’t recommend a tub for people with disabilities or older because is mounted a high step and complicated to get out. The bed was comfortable. Hot water. 4 blocks from the catedral and Metro station. I recommend this hotel if you will be one or two nights for sleep and shower.
Stayed 1 night in Jun 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 2 nights in Jun 2024