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Four Points® by Sheraton Guangzhou Financial City, Tianhe

4.5 star property

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Photo gallery for Four Points® by Sheraton Guangzhou Financial City, Tianhe

Minibar, in-room safe, desk, blackout curtains
Lobby lounge
Exterior
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Indoor pool, open 6:30 AM to 10:30 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Room service

Explore the area

View in a map
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong, 510660
  • Place, Guangzhou Carambola Park
    ‪2 min walk‬
  • Place, Guangdong Olympic Sports Center
    ‪2 min drive‬
  • Place, Canton Fair Complex
    ‪6 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪39 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Comfort Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room | 32-inch flat-screen TV with cable channels, TV

Presidential Suite, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Four Points® by Sheraton Guangzhou Financial City, Tianhe

Luxury hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Housekeeping is available on request.
Four Points® by Sheraton Guangzhou Financial City, Tianhe offers 296 accommodations with minibars and a safe. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Guangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
During your stay at Four Points® by Sheraton Guangzhou Financial City, Tianhe, you'll be close to Canton Fair Complex. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Chinese cuisine while dining at China Spice 聚味轩中餐厅
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 8 minutes by car from Canton Fair Complex and 12 minutes from Canton Tower
  • Airport shuttle service available for a fee
Four Points® by Sheraton Guangzhou Financial City, Tianhe offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Four Points® by Sheraton Guangzhou Financial City, Tianhe. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
China Spice 聚味轩中餐厅 – This restaurant specialises in Chinese cuisine.
The Eatery 宜客乐西餐厅 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lounge 大堂吧 – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 for adults and CNY 84 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • China Spice 聚味轩中餐厅
  • The Eatery 宜客乐西餐厅
  • The Lounge 大堂吧

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points® by Sheraton Guangzhou Financial City, Tianhe

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 for adults and from CNY 84 for children
  • Airport shuttle fee: CNY 650 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points® by Sheraton Guangzhou Financial City, Tianhe offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Dongpu
Dongpu Guangzhou
Four Points Sheraton Dongpu
Four Points Sheraton Dongpu Hotel
Four Points Sheraton Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou
Four Points Sheraton Guangzhou Dongpu
Guangzhou Sheraton Four Points
Sheraton Dongpu
Sheraton Four Points Guangzhou
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou Dongpu Hotel
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou, Dongpu Hotel
Four Points by Sheraton Guangzhou, Dongpu Guangzhou
Four Points by Sheraton Guangzhou, Dongpu Hotel Guangzhou

Reviews

Four Points® by Sheraton Guangzhou Financial City, Tianhe Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 86 out of 171 reviews
Rating 8 - Good. 70 out of 171 reviews
Rating 6 - Okay. 7 out of 171 reviews
Rating 4 - Poor. 5 out of 171 reviews
Rating 2 - Terrible. 3 out of 171 reviews

Reviews

8/10 Good

choon ann

Stayed 3 nights in Aug 2025

8/10 Good

Ng

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Tammy and staff are wonderful friendly and professional very attentive to guest needs always. Highly recommend to everyone travelling to China.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tammy and her staff have excellent Service. Friendly professional and wonderful staff very attentive to guest needs. Highly recommend this hotel to everyone.
Stayed 1 night in May 2025

10/10 Excellent

Prisca

Business traveller
Liked: Amenities, property conditions & facilities
The staff were all friendly and helpful
Stayed 4 nights in May 2025

8/10 Good

Eugene Kim Hock

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Its hard to describe. Go figure it out. Thank you
Stayed 4 nights in Apr 2025

8/10 Good

Ragindra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando, las vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the staff
Stayed 6 nights in Apr 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Aqeel Ahmad

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great stay and look forward to staying again. The prices were steep during Canton Fair.
Stayed 3 nights in Apr 2025

6/10 Okay

eric

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Breakfast food so bad hotel staff not good shower head on a very low position toilet flush bad
Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service.
Stayed 6 nights in Apr 2025

10/10 Excellent

LUIS

Stayed 3 nights in Apr 2025

10/10 Excellent

monica

Stayed 2 nights in Apr 2025

8/10 Good

Santa

Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Spencer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, very clean, good breakfast, friendly staff.
Stayed 20 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, lots of amenities nearby.
Stayed 18 nights in Jan 2025

10/10 Excellent

Farida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful ambience. Staff were very professional and respectful.
Stayed 7 nights in Jan 2025

8/10 Good

Ragindra

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

8/10 Good

David

Stayed 8 nights in Oct 2024

8/10 Good

Ragindra

Liked: Cleanliness
The location of this hotel has excellent water front views and activities.
Stayed 3 nights in Oct 2024

8/10 Good

ezatullah

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay with good ground staff services. Bit far from Tinhe but ideal to stay near my relatives and also close to Canton Fairs
Stayed 2 nights in Oct 2024

10/10 Excellent

Namya

Stayed 2 nights in Aug 2024