Private host

Hotel Guatatur

3.0 star property
VIP Access

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Photo gallery for Hotel Guatatur

Exterior
Reception
Deluxe Room | Premium bedding, down duvets, free WiFi, wheelchair access
Exterior
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
calle 31 31-04, Guatapé, ANT, 053840
  • Place, Plazoleta de los zocalos
    ‪2 min walk‬
  • Place, Calle del Recuerdo
    ‪2 min walk‬
  • Place, Peñol-Guatapé Reservoir
    ‪3 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪98 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Exclusive Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Family Studio

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Economy Room

  • Sleeps 2
  • 1 Double Bed

Double Room Economy

  • 15 sq m
  • Sleeps 2

Double Room Standard

  • 15 sq m
  • Sleeps 2

Room Economy

  • 15 sq m
  • Sleeps 2

Double Room Superior

  • 15 sq m
  • Sleeps 2

Suite Classic with View

  • 15 sq m
  • Sleeps 2

Double Suite Superior with View

  • 17 sq m
  • Sleeps 2

Quadruple Room Economy

  • 20 sq m
  • Sleeps 4

Quadruple Room Superior

  • 20 sq m
  • Sleeps 4

Suite Junior with View

  • 20 sq m
  • Sleeps 2

Quadruple Suite Superior with View

  • 20 sq m
  • Sleeps 4

Family Room -6 guests- Economy

  • 25 sq m
  • Sleeps 6

Similar properties

About this property

Hotel Guatatur

Hotel in Guatapé with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Hotel Guatatur offers 22 accommodations with complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and first-run films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead. This Guatapé hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Hotel Guatatur, you're just a quick walk from Peñol-Guatapé Reservoir. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include tour or ticket assistance
  • Steps from Peñol-Guatapé Reservoir and Calle del Recuerdo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Guatatur also features tour/ticket assistance and coffee/tea in common area.

This 3-star Guatapé hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
360 Blue – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: COP 15,000 for adults and COP 15,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 360 Blue

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • First-run films
  • LCD TV with premium cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of COP 70000 at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Guatatur

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 15000 for adults and from COP 15000 for children
  • Late check-in fee for check-in between 8:00 PM and 11:00 PM
  • Bed sheets fee: COP 80000 per night (or guests may bring their own)
  • Towels fee: COP 60000 per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of COP 70000 at checkout.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Guatatur Hotel
Hotel Guatatur Guatapé
Hotel Guatatur Hotel Guatapé

Hotel Guatatur Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Xiomara

Stayed 2 nights in Aug 2025

6/10 Okay

YESIT

Travelled with family
Liked: Cleanliness
I like the hotel is right on the town main Plaza and also overlooking the Lake / Dam . Walking disrance to the Plaza restaurants amd shops. The employees were very helpful I did not like that hot water. It is a little run down.
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Carmen

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
El cuarto no tenia ventilacion, ni abanico. La unica ventana daba al cuarto de lavanderia. Estaba caluroso. No tenian secador de pelo. Cama muy dura.
Stayed 2 nights in Jun 2024

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and easy access at the main square of Guatapé. Pretty average with clean bathroom and good water pressure.
Stayed 1 night in Apr 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Noises and water in the
Stayed 1 night in Feb 2024

6/10 Okay

Armando

Travelled with partner
Liked: Cleanliness
Great location
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

dakota

Stayed 1 night in Nov 2023

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Josué

Liked: Cleanliness, amenities, property conditions & facilities
Hotel en el puro corazón de Guatapé, a un lado del parque central. Nos dieron la habitación antes para que pudiéramos guardar nuestras maletas, lo cual nos ayudó para ir de inmediato a la piedra del Peñol. Personal amable y la experiencia fue muy buena. Lo recomiendo.
Stayed 2 nights in Jul 2025

2/10 Terrible

JOSEPH

Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Marivette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó lo céntrico que es el hotel. Todo queda accesible y cerca, tiendas y restaurantes. El único detalle es que se escucha absolutamente todo. Si tu plan es descansar Guatatur no es el mejor lugar. Tempranito en la mañana se escucha las campanas de la Iglesia y luego a las 7:00 am la música del restaurante en la parte superior del hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotell och trevligt bemötande

Billigt och fint hotell med trevlig personal, hotellet är lite äldre men rent. Det enda negativa är att i vårt rum gick fönsterna inte riktigt att stänga, första natten var det varmare men andra regn och kyla vilket gjorde så att det blev lite kyligt. Men generellt ett mysigt hotell, bra frukost och lunch, väldigt trevlig och hjälpsam personal. Plus, hotellet samarbetar med 2 andra hotell, varav ett av dem har pool som man får använda gratis, detta hotell ligger på väg hem från la Piedra!
Utsikt från rum
Badrum
Sovrum
Utsikt från frukost
Stayed 2 nights in Oct 2024

6/10 Okay

javier

Liked: Cleanliness
Disliked: Property conditions & facilities

Noche en guatape

Hotel muy centrico. Desayuno en la terraza. El hotel necesita una reforma. No use la bañera hidromasaje. Cuarda equipaje. Hotel en comparacion con otros de colombia muy justo. Teniamos agua caliente.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Excelente servicio muros delgados.

Servicio excelente. Lo único malo es que se oye todo lo de la habitacion del lado. Muros de drywall sin aislamiento.
Stayed 1 night in Aug 2024

10/10 Excellent

ROSALBA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien

Stayed 1 night in Jul 2024

8/10 Good

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Falta remodelación
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très propre !

Nous avons été agréablement surpris par la propreté et le confort de cet emplacement, notamment en raison du faible tarif à la nuit . Cependant , l’emplacement est bruyant étant donné la place centrale tout juste à coté .
Stayed 1 night in Mar 2024

2/10 Terrible

JOSE, MESQUITE

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servicio, mi esposa usó una pijama nuevo y según ellos manchó las sábanas y querían que pagáramos por las sábanas
Stayed 1 night in Mar 2024

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para estadia

La ubicacion es excelente, muy central, cerca a muchos lugares de interes. Encantada con el servicio, todos fueron muy amables. La habitación comoda y muy limpia.
Stayed 1 night in Jan 2024

10/10 Excellent

Meive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendado

Excelente Ubicación cerca del parque la comodidad de la habitación todo muy limpio y el personal muy atentos a nuestras necesidades super recomendado cómodo y económico y la comida sustanciosa La vista del malecón muy linda
Stayed 1 night in Jan 2024

10/10 Excellent

Elida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central

Cómodas habitaciones, excelente servicio y mejor de todo es que es muy central
Stayed 1 night in Jan 2024