Coffee/tea in a common area, a microwave in a common area and a fridge in a common area are available at this guesthouse. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance.
Aurora Express offers 8 accommodations with free toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Aurora Express's great location gets high marks from our customers. During your stay, you'll be within walking distance of La Aurora Zoo. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
Free WiFi
Free self-parking
Breakfast served weekdays for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Guests have great things to say about the location and the helpful staff
Just a 5-minute drive from La Aurora Zoo and 7 minutes from U.S. Embassy in Guatemala
Free airport shuttle service
Aurora Express offers its guests a terrace, tour/ticket assistance, and coffee/tea in common area. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Aurora Express also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Guatemala City guest house.
For a fee, guests can enjoy a local cuisine breakfast on weekdays from 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free return airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
Free self parking on site
Food and drink
Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Shared microwave
Shared refrigerator
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
More
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Limited room service
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities are closed on Sunday:
Restaurant
Access methods
Access code
Pets
Pets and service animals are not allowed at Aurora Express
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: from approximately USD 7 for adults and from USD 7 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Aurora Express offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
We should mention
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City
Aurora Express Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 357 out of 496 reviews
10 - Excellent
357
Rating 8 - Good. 66 out of 496 reviews
8 - Good
66
Rating 6 - Okay. 27 out of 496 reviews
6 - Okay
27
Rating 4 - Poor. 22 out of 496 reviews
4 - Poor
22
Rating 2 - Terrible. 24 out of 496 reviews
2 - Terrible
24
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Hoa
6 Mar 2025
Hoa
Stayed 1 night in Mar 2025
6/10 Okay
Gary A
5 Mar 2025
Disliked: Staff & service
The Property would be a nice Bed and Breakfast but it is not a convenient option for airport users. The property appears to be run by two teenage girls who promised to call me taxi at 4AM because their airport shuttle doesn't start till daytime. It is a gated community so I didn't think I could Uber a ride. I had to stomp around the house yelling after trying to call their number and using the door buzzer before someone awoke. This delayed my airport arrival and added additional stress to a 5:20 AM international flight.
The place is a great budget hotel. The staff here are so friendly and sweet. And there are fresh flowers to greet you in a common areas. When you see the dining room and the mountain views from the dining room with the large table. You'll think you're in your grandma's house. It is a little noisy because it's next to the airport. But it does back to a big beautiful. Open area call drewn looking area. So there's lots of birds to listen to also. What's most important is the bed. Is comfortable clean and so is the bathroom. You might not have hot water. But it's plenty warm here anyway. It.
Is in a gated village area and so there are no restaurants nearby. But they will call you a driver so you can go to restaurants on the other side of the airport where there are many.
This is the perfect place to stay if you're flying too late or if you need to fly out in the morning.The staff is excellent.The rooms are wonderful and it is very peaceful
Best place to stay in Guatemala near the airport we were a group of 6 and it was pretty big and spacious for all of us and they have room service as well I will keep the info save for next time I go to Guatemala.
Love staying at Aurora Express. Natalia and her team have always taken great care of my family. We are. Family of 7 and she was willing to pick us up at the airport with all our luggage. The family room works wonderfully for us and the breakfast the next morning is always well done and welcomed after a day of travel.