The Westin Camino Real, Guatemala

4.5 star property

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Photo gallery for The Westin Camino Real, Guatemala

Banquet hall
Property video
Outdoor pool
Breakfast, lunch and dinner served
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

View in a map
Calle Camino Real 0-20, Zona 10, Guatemala City, Guatemala, 01010
  • Place, La Aurora Zoo
    ‪11 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Place, Paseo Cayala
    ‪6 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

Westin, Executive Room, 2 Queen Beds, Executive Level

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Westin, Junior Suite, 1 Bedroom, Executive Level

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 2 Queen Beds

Westin, Executive Room, 1 King Bed, Executive Level

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Camino Real, Guatemala

Luxury hotel connected to the convention centre in Guatemala City with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
The Westin Camino Real, Guatemala offers 279 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Camino Real, Guatemala. During your stay, you'll be connected to the convention centre and just a quick walk from Avenida La Reforma. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Within a 15-minute walk of Plaza Fontabella Shopping Center and Parque Las Américas
As a guest of The Westin Camino Real, Guatemala, you'll find an outdoor pool, an outdoor tennis court, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 34983 square feet (3250 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury The Westin Camino Real, Guatemala. Free self parking is available.

This 4.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
El Cafetal – This restaurant serves breakfast, brunch, lunch and dinner.
Bar Biltmore – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Biltmore
  • El Cafetal

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (34,983 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Roll-in shower (160 centimetre wide)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Camino Real Westin
Westin Camino
Westin Camino Real
Westin Camino Real Guatemala City
Westin Camino Real Hotel
Westin Camino Real Hotel Guatemala City
Westin Camino Real Guatemala Hotel
Westin Camino Real Guatemala
The Westin Camino Real
The Westin Camino Real, Guatemala Hotel
The Westin Camino Real, Guatemala Guatemala City
The Westin Camino Real, Guatemala Hotel Guatemala City

Reviews

The Westin Camino Real, Guatemala Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 704 out of 1007 reviews
Rating 8 - Good. 181 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

Reviews

10/10 Excellent

rose mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have traveled many times to Guatemala and have stayed at a few different hotels. But this has been by far the best hotel/ experience I've had in the city. I will only be staying here from now on. Don Mario from the sports bar and Karen gave my dad and I the most enjoyable experience and made our night with their friendly and welcoming service. We also stayed on the executive floor and the gentleman that was tending to the room where snacks and coffee was served in the evening hours was an absolute sweetheart. We also got massages on site which i highly recommend doing while there. The breakfast was delicious and had a variety of foods. We had Giannis for dinner which was great to. Everyone from beginning to end was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rashaud

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend to all outstanding customer service
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

4/10 Poor

Lucielle

Liked: Amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Dimas

Stayed 2 nights in May 2025

10/10 Excellent

Edgar, Herndon

Stayed 1 night in May 2025

10/10 Excellent

pamela

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only I can said is the best 100
Stayed 4 nights in Jun 2025

10/10 Excellent

Edwin

Stayed 3 nights in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Luze

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is a little old, rooms not renovated but it’s perfectly fine! If you are looking for a higher experience I will recommend other hotel, this one might feel a little old school management!
Stayed 1 night in May 2025

10/10 Excellent

Colton

Stayed 1 night in May 2025

10/10 Excellent

Barbara

Stayed 2 nights in May 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was not ready at check-in time. There was a trundle bed in the room that was not requested and limited mobility.
Stayed 1 night in May 2025

6/10 Okay

Rodolfo

Liked: Staff & service

350 bucks suite for a room where the bathroom door

Unknown why it has 5 stars, nothing out of the ordinary.
Stayed 1 night in May 2025

10/10 Excellent

Latifah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great Micheal and Miguel from the resturant were my favorite! Very friendly, helpful, accommodating and gave me great ideas of what to do outside of the hotel. Vilma gave me an amazing massage. I would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Marieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend if staying in Guatemala!
Stayed 4 nights in May 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Good location !!! Room are smalls, customer service ok, they need to work on that !!
Stayed 1 night in May 2025

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's expensive
Stayed 2 nights in May 2025

6/10 Okay

ALEX, Riverview

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was not happy that the AC was not working. They never turned the air on only the fan was turned on. It was very hot especially at night. They fixed it but I think it should be standard to have the AC on with check in.
Stayed 3 nights in May 2025

10/10 Excellent

Seiichiro

Stayed 2 nights in May 2025

10/10 Excellent

Maria F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

The pool and the gym are spectacular. Breakfast buffet was really good as well. The staff was really friendly. I would definitely go back and I would recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is great, most of the staff is awesome, we just had an incident at one of the restaurants with a disgruntled employee that apparently she doesn't know how to treat guests that pretty much by staying at the hotel is the reason why she has a job. I dont want to get into it but for a hotel this great is sad they have this kindof employees. Othen then that this howtel is awesome every time we go to Guatemala we stay there, location is convenient, restaurants are awesome, staff is very friendly ( except this particular employee) the hotel is getting a little outdated i think is time for an update because is getting a little deteriorated. We eill keep coming back since a couple of things here and there won't be a deal breaker and the bad apple will probably need to be fired.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location
Stayed 2 nights in Apr 2025