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Hotel Puerto Pacifico Guayaquil Airport

4.0 star property

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Photo gallery for Hotel Puerto Pacifico Guayaquil Airport

Massages
Property video
City Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains
Rooftop pool
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking included

Explore the area

View in a map
Av 33. Ciudadela La Garzota, Mz. 83 Solar 6-9, Guayaquil, Guayas, 090513
  • Place, Mall del Sol Shopping Center
    ‪14 min walk‬
  • Place, Guayaquil Convention Center
    ‪2 min drive‬
  • Place, San Marino Mall
    ‪4 min drive‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪9 min walk‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed and 1 Queen Bed

View all photos for City Room, Multiple Beds

City Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

City Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 3 Large Single Bunk Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Triple Room

  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Studio Suite

Premium Studio Suite | In-room safe, desk, laptop workspace, blackout curtains

Premium Studio Suite

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Executive with partial view

In-room safe, desk, laptop workspace, blackout curtains

Room Executive with partial view

  • 18 sq m
  • Sleeps 2

View all photos for Shared Mixed Dormitory One Bed in 6-Bed with side view

In-room safe, desk, laptop workspace, blackout curtains

Shared Mixed Dormitory One Bed in 6-Bed with side view

  • 28 sq m
  • Sleeps 6

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About this property

Hotel Puerto Pacifico Guayaquil Airport

Family-friendly hotel with spa services and 24-hour front desk
This hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and spa services.
Hotel Puerto Pacifico Guayaquil Airport offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Puerto Pacifico Guayaquil Airport. During your stay, you'll be within walking distance of Mall del Sol Shopping Center. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 14 minutes on foot from Mall del Sol Shopping Center and a 3-minute drive from Consorcio Nobis
  • Airport and beach shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly Hotel Puerto Pacifico Guayaquil Airport. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Guayaquil hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hotel Puerto Pacifico Guayaquil Airport has a restaurant on site.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 12.50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 36.6 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.5 for adults and from USD 10 for children
  • Airport shuttle fee: USD 10 per vehicle (return, maximum occupancy 3)
  • Pet fee: USD 12.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Hotel Puerto Pacifico Guayaquil Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Puerto Pacifico
Puerto Pacifico Guayaquil
Hotel Puerto Pacifico Guayaquil Airport Hotel
Hotel Puerto Pacifico Guayaquil Airport Guayaquil
Hotel Puerto Pacifico Guayaquil Airport Hotel Guayaquil

Reviews

Hotel Puerto Pacifico Guayaquil Airport Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 139 out of 208 reviews
Rating 8 - Good. 35 out of 208 reviews
Rating 6 - Okay. 13 out of 208 reviews
Rating 4 - Poor. 7 out of 208 reviews
Rating 2 - Terrible. 14 out of 208 reviews

Reviews

10/10 Excellent

Cintya

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la ubicación y el excelente servicio.
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE ANTONIO, NAPLES

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The check-in agent was amazing and welcoming! She made us feel appreciated. Thank you so very much.
Stayed 1 night in May 2025

10/10 Excellent

Jessica, Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Great alternative to expensive US chain hotels near GYE. Very clean and the breakfast at the adjoining restaurant is delicious. I will be back for sure!
Stayed 1 night in May 2025

6/10 Okay

Cristian, Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very modern, but there are a few areas for improvement. They need to buy new towels and be more engaged with Expedia regarding their rates, which seem quite high. Additionally, the front desk staff should inspect the rooms after guests check out. This was the first time I noticed this issue. The rrst looks good
Stayed 1 night in May 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
The internet docent’s the internet was not working, the water pool was not working,
Stayed 1 night in Apr 2025

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to the airport. Amenities are close by but safer to go by taxi. Room was clean, good breakfast and helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Robert

The hallways were very warm. The room was extremely hot but they gave me another room that the sun wasn’t beating in through a window without shades like the first one. It must have been over 90° and stale air.
Stayed 1 night in Apr 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

CARLOS ANDRES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in general terms, it will be better if shuttle from airport was offered though.
Stayed 1 night in Mar 2025

10/10 Excellent

Chrystian

El hotel excelente muy buen ubicado la atención excelente, la habitación muy comoda limpia y todo bien organizado desayuno muy bueno.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Stayed 1 night in Feb 2025

10/10 Excellent

Maureen

Stayed 1 night in Feb 2025

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff was helpful and hotel was clean The problem is it is in a bad area. Everyone warned us it was not safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosa

Todo
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel itself was excellent. However the area around the hotel was not safe
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Elevator was broken, however they provided a porter to bring luggage to room (not back down however). Construction noise going until 10:30pm right outside our window.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great service and facilities

The hotel has great amenities, including a roof deck with a pool. The best part was when the city power went down, the hotel continues to have power. This is my new permanent hotel stay when I am in Guayaquil.
Stayed 5 nights in Oct 2024

10/10 Excellent

Brian, Little River

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, staff really helped.
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was lovely, the food at the restaurant was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2024

10/10 Excellent

Eddy

Stayed 1 night in Sep 2024

6/10 Okay

Rodrigo

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
He llegado anteriormente al hotel, está bien ubicado y el personal es amigable. Sin embargo, ahora han implementado “demasiados controles”: Las llaves de acceso a las habitaciones se bloquean, el internet lo dan por cada equipo y tiene un límite de tiempo. Por otro lado, las opciones de desayuno eran mejor antes. No están pendientes de abrir el garaje cuando uno llega. No hay agua caliente. El teléfono de la habitación no valía. Pedí una plancha y nunca fueron a retirarla de la habitación. El personal nuevo no están amigable como el anterior.
Stayed 3 nights in Aug 2024