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Servatur Isora Suites

4.0 star property

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4 outdoor pools, open 10:00 AM to 6:30 PM, pool umbrellas, pool loungers
Point of interest
Reception
Terrace/patio
Minibar, in-room safe, free cots/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
Avenida de la Gaviota, 1, Guia de Isora, Tenerife, 36680
  • Place, El Varadero
    ‪1 min walk‬
  • Place, Arena Beach
    ‪7 min walk‬
  • Place, Tenerife Beaches
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪34 min drive‬

Room options

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4.3 out of 5, Excellent, 855 reviews
The price is €186
includes taxes & fees
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About this property

Servatur Isora Suites

Along with 4 outdoor pools, this smoke-free hotel has a fitness centre and a poolside bar. WiFi in public areas is free. Other amenities include a complimentary children's club, a children's pool and a 24-hour front desk.
Allegro Isora offers 312 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries and hairdryers. This Guia de Isora hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Allegro Isora. During your stay, you're just a quick walk from Arena Beach. Free WiFi in public areas, 4 outdoor pools and a gym are available.
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Services include a free children's club, a lifeguard on-site and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Arena Beach and Tenerife Beaches
Some rates at Allegro Isora are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Allegro Isora offers its guests 4 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at the pool bar. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Allegro Isora.

This 4-star Guia de Isora hotel is smoke free.

All-inclusive details

All-inclusive room rates at Allegro Isora are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A poolside bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:30 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guia De Isora

Allegro Isora Hotel Guia de Isora

Barceló Varadero Aparthotel

Barceló Varadero Aparthotel Guia de Isora

Barceló Varadero Guia de Isora

Barcelo Varadero Hotel Guia De Isora

Barcelo Varadero Tenerife/Guia De Isora

Barcelo Hotel Varadero

Barceló Varadero Hotel Guia de Isora

Barceló Varadero Hotel

Allegro Isora Hotel

Allegro Isora Guia de Isora

Allegro Isora Hotel

Allegro Isora Guia de Isora

Allegro Isora Hotel Guia de Isora

Servatur Isora Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 53 out of 145 reviews
Rating 8 - Good. 43 out of 145 reviews
Rating 6 - Okay. 39 out of 145 reviews
Rating 4 - Poor. 5 out of 145 reviews
Rating 2 - Terrible. 5 out of 145 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

pavan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Rooms are neglected.
Stayed 7 nights in Dec 2025

10/10 Excellent

Harry

Stayed 1 night in Nov 2025

10/10 Excellent

Valentyna

Stayed 4 nights in Nov 2025

6/10 Okay

George

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

A good stay with room for improvement

We enjoyed our stay, and the staff at the front desk, lifeguards, and restaurant were all very friendly, helpful, and attentive. The food was excellent, and we really liked how the hotel changed themes and cuisines each night. The waiters were especially kind and supportive with our two young boys. The hotel is pram friendly, with easy access to all areas. The kids pool is fantastic, with both big and small slides that kept our boys entertained for hours. Evening entertainment was also very enjoyable, with energetic staff who brought a lot of fun and made sure the children were involved. The rooms are very spacious, and the beds are comfortable, but the biggest downside for us was the cleanliness. When we arrived, we noticed small mites in the bathroom. Even though we asked for it to be thoroughly cleaned, it was not, and my wife had to take care of it herself every day. We also followed the instructions to have the bed sheets changed, but this did not happen until we asked the cleaning team directly on day 4. Although they claimed the sheets had been changed, a small transfer mark from my wife’s black swimsuit stayed on the corner of my son’s bedding throughout our stay. If there was one improvement we would suggest beyond cleanliness, it would be to add a snack and drinks bar at the kids pool. It is not a major issue, but it would save the walk when spending long afternoons there.
Stayed 7 nights in Sep 2025

10/10 Excellent

Nicoleta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff were truly amazing—friendly, helpful, and always attentive. The food was very good, with plenty of variety to enjoy. Another big plus is the convenient location; there’s a bus stop right in front of the hotel, making it easy to travel anywhere you need. Overall, a fantastic experience and I would definitely recommend this hotel!
Stayed 7 nights in Aug 2025

6/10 Okay

RODERICK

First off I should say the food, or at least the breakfast is excellent. However I had two short stays of 3 and 1 night. Showers floods the lounge!! I was on the ground floor and both rooms had insecure patio doors. Air con was a blessing and the staff are great. Area around? If you’re not half / full board limited options. I stay as it’s convenient for family but may look at other options. Especially as I was awoken at 07:00 by staff outside the bedroom discussing everything but work.
Stayed 1 night in Jul 2025

8/10 Good

RODERICK

Stayed 3 nights in Jun 2025

6/10 Okay

Yuliya

Travelled with family and small children
Liked: Amenities
Very basic and needs TLC but food was good.
Stayed 4 nights in Jun 2025

6/10 Okay

Angela

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
O hotel é confortável porem alguns staffs precisam de treinamento. Todos os dias o pessoal da limpeza esquecia coisas básicas do quarto como papel higiênico, toalha, sabonete liquido e a gente tinha q se estressar com a recepção pedindo. Uma noite, houve um vazamento de agua do freezer espalhando agua p todo lado pedimos toalhas para sanar o vazamento e esperamos por 2 horas e ninguem trouxe e o pior o funcionário da recepção da noite foi extremamente mau educado. A comida era de boa qualidade mas alguns funcionários faziam com ma vontade alguns pratos que nem sal/ tempero colocavam. Os garçons era muito atenciosos e educados. Nao voltaria.
Stayed 8 nights in May 2025

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, staff & service
It has been a while since I was this disappointed with a hotel. Cleanliness or the lack of has probably been the biggest factor - whether it was by the pool or in the rooms. We also felt you cannot really talk about hospitality as such- the staff, bar one or two exceptions, are doing just enough, barely offering a smile - not the energy you want to be around. Activities for kids not adequately advertised- most entertainment seems to have been happening by one pool and no staff bothered to walk around the others to ask the kids to join- very disappointing. The food was an average all inclusive buffet, nothing remarkable to point out, however the coffee was pretty good. Towels left on sunbeds from 7am- so if you are later you struggle to find space. Very disappointing stay, would not recommend.
Stayed 4 nights in May 2025

6/10 Okay

Emilie

Liked: Staff & service
Furnitures like the couch need to be updated the kitchen cabinet was not screwed in right. The bathroom smelled aweful. The cleaning lady did not even empty the kitchen bin. The sea view was nice. Pool a little too cold but great view of the mountain
Stayed 3 nights in May 2025

10/10 Excellent

e

Stayed 3 nights in Feb 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with views of the sea and the mountains. Wonderful buffet with so much choice and a different theme each evening and entertainment that made it even more special. Parking, nice restaurants and shops nearby. Would definitely go back.
Stayed 4 nights in Jan 2025

6/10 Okay

Dan

Travelled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel, will visit again. Really nice apartments, 3 lovely pools, great facilities and in a really nice area just a few minutes walk from the beach. Supermarket next door, pool towels, microwave, fridge... beautiful weather. Had a wonderful week's break in Feb 2025
Stayed 7 nights in Feb 2025

4/10 Poor

Morris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Property served it's purpose for a one night stay until we checked into Airbnb. Pool was nice but too noisy, too many to many kids, room was tired and noisy. Hot water took a long time to show at all faucets. Breakfast buffet was better than what we expected. Staff was friendly at this hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Vyatcheslav, Hilversum

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Room cleaning service is bad! Restaurant is good. Rooms are old
Stayed 8 nights in Dec 2024

10/10 Excellent

Margaret, Portland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! The service, the activities, and the food made this an incredibly memorable vacation. Great hotel for families with kids of all ages. Highly recommend!
Stayed 8 nights in Dec 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice hotel, poor/impersonal service quality

Upon arrival we waited for 15 mins before being seen by the receptionist, she was then very unwelcoming and proceeded to tell us there's no kids play area, when this was a big factor as to why we chose this hotel. When I showed her the play area photos she said, "this is only for kids older than 4, but you can ask them", which was not correct, kids under 4 can use the play area but must be accompanied by their parent. The room was nice with a large bed and good storage, a cot was provided, the kitchen had a microwave and a fridge along with some plates, glasses and cutlery. No cloths, sponges or dish soap. No kettle or mugs. Their was a sofa bed, which was very uncomfortable to sit on, it wanted to unfold at any opportunity. The sea view was really nice, overlooking a busy road however, but this was not a problem. We had half board (breakfast and lunch) overall the food was average. It is very much mass produced at low cost. There is not a great selection of fruit in the morning, we could pick up much fresher/tastier fruit in the Hiperdino only 30 meters away. The dinner was quite good with themed nights. It did get particularly busy at peak times though, so you'd have to que for a while. The pool areas are great with comfortable sun loungers, we were not allowed to put up the parasol most days due to the wind, this could be improved as we have a 1 year old who can't sit in the sun for too long. Overall the stay was good but the service quality was poor.
Stayed 6 nights in Mar 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semana santa trip

Nos gustó muchísimo la estadía en el hotel, la comida el staff, muy tranquilo, sin duda alguna volvería en una próxima vez
Stayed 4 nights in Mar 2024

8/10 Good

Monika

Travelled with family and small children
Liked: Cleanliness, staff & service
A little bit old / used hotel and the food is average -not a big choice and queues to the main restaurant.
Stayed 4 nights in Mar 2024

6/10 Okay

Carol

The property is more shabby than chic. It feels understaffed - the pool area would benefit from cleaning throughout the day. The restaurant is appallingly setup and needs a workflow to address the bottlenecking. Breakfast shouldn’t take the length of time it does.
Stayed 4 nights in Feb 2024

10/10 Excellent

Grace Adeleye, Charlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service And they go the extra mile to solve any issues
Stayed 4 nights in Nov 2023

2/10 Terrible

Mamadou

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Very good value holiday, staff very friendly, great customer service & extremely clean. Only downfall is the queueing in the restaurants at peak times. The lay out around the show cooking and hot buffet does not work. Long queues for food whether you want it or not, you have to pass pasta/pizza area then the grill before you get to the hot buffet. Lots of people pushing in. If the hotel was to sort this I would have given 5 stars. Food most days was excellent & drinks very good quality. Pool areas very clean, never an issue getting a sunbed even when busy.
Stayed 7 nights in May 2023