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Ngoc Mai Hotel

2.0 star property

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Photo gallery for Ngoc Mai Hotel

Reception
Family Twin Room | Desk, blackout curtains, soundproofing, free WiFi
Lobby sitting area
Front of property
Interior detail

Reviews

5.0 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
No 122 Hau Can Street (Bai Chay Street), Ha Long, Quang Ninh, 202400
  • Dragon Park
    ‪7 min walk‬
  • Bai Chay Beach
    ‪13 min walk‬
  • Ha Long International Cruise Port
    ‪17 min walk‬
  • Haiphong (HPH-Cat Bi)
    ‪38 min drive‬

Room options

About this property

Ngoc Mai Hotel

Hotel in Ha Long with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Ngoc Mai Hotel offers 43 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Ngoc Mai Hotel, you're just a quick walk from Queen Cable Car Ocean Terminal. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Queen Cable Car Ocean Terminal and Sun Square
There's a restaurant on site. Public spaces have free WiFi. Ngoc Mai Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This Ha Long hotel is smoke free.

On-site venue – This restaurant specialises in local cuisine and only serves breakfast. Reservations are required.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ngoc Mai Hotel Ha Long
Ngoc Mai Ha Long
Hotel Ngoc Mai Hotel Ha Long
Ha Long Ngoc Mai Hotel Hotel
Hotel Ngoc Mai Hotel
Ngoc Mai
Ngoc Mai Hotel Hotel
Ngoc Mai Hotel Ha Long
Ngoc Mai Hotel Hotel Ha Long

Ngoc Mai Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fuyez cet hôtel, trop de bruit. Par contre les chambres donnant sur la baie ont une très belle vue.
Stayed 2 nights in Jul 2019

8/10 Good

Quang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok tốt

Stayed 2 nights in Jun 2019