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Deluxe Double Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room Single Use, Bay View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Double Room, Bay View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Double Room, Bay View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room Single Use, Lake View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hotel Description

During your stay at Sea Stars Hotel Ha Long, you'll be within walking distance of Cái Dăm Market. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.

  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • The restaurant, 2 swim-up bars and 2 poolside bars offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool or soak in the 3 hot tubs
  • Indulge with hydrotherapy, deep-tissue massages or detox wraps at Amara
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna and a playground
  • 12 minutes on foot from Cái Dăm Market and a 2-minute drive from Ha Long Night Market

About the Sea Stars Hotel Ha Long

Location Bai Chay, Ha Long, Quang Ninh 200000

Property Features

Sea Stars Hotel Ha Long offers its guests a full-service spa, 3 hot tubs, a sauna, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. A children's pool, spa services, and a terrace are also featured at the family-friendly Sea Stars Hotel Ha Long. Free valet parking is available. This 4-star Ha Long hotel is smoke free.

  • 353 guestrooms or units
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free valet parking , Free parking nearby

Transport

  • Train station: Ga Ha Long Station (3.9 km / 2.4 mi)
  • Parking: Free valet parking

Room Amenities

Sea Stars Hotel Ha Long offers 353 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and indoor private hot tubs. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Ha Long hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, printers and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private pool
  • Private indoor hot tub
  • Sitting area
  • Memory foam beds
  • Deep-soaking bath
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Children's slippers
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Printer

Food & Drink

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Sea Stars Hotel Ha Long has a restaurant on site.

Nearby Activities

3 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Amara has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1500000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Sea Stars Hotel Ha Long

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash.

  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 0.10 per person (one-way)
  • Airport shuttle fee per child: VND 0.10 (one-way)
  • Rollaway bed fee: VND 1500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sea Stars Hotel Ha Long Hotel
  • Sea Stars Hotel Ha Long Ha Long
  • Sea Stars Hotel Ha Long Hotel Ha Long

You should know

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.