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Syrena Cruises

4.0 star property

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Photo gallery for Syrena Cruises

Buffet
Meeting facility
Lounge
1 bedroom, premium bedding, in-room safe, soundproofing
Kayaking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
No. 25 Tuan Chau Marina, Ha Long, Quang Ninh
  • Place, Tuan Chau Beach
    ‪3 min walk‬
  • Place, Dolphin Club
    ‪8 min walk‬
  • Place, Tuan Chau Park
    ‪12 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double or Twin Room S1 - Ocean View

View from room

Deluxe Double or Twin Room S1 - Ocean View

  • 15 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room S1 - Private Balcony

Deluxe Double or Twin Room S1 - Private Balcony | Balcony view

Deluxe Double or Twin Room S1 - Private Balcony

  • 15 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Suite with Spa Bath S1

View from room

Luxury Suite with Spa Bath S1

  • 21 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room S2 - Ocean View

1 bedroom, premium bedding, in-room safe, soundproofing

Deluxe Double or Twin Room S2 - Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room S2 - Private Balcony

1 bedroom, premium bedding, in-room safe, soundproofing

Deluxe Double or Twin Room S2 - Private Balcony

  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Suite with Spa Bath S2

1 bedroom, premium bedding, in-room safe, soundproofing

Luxury Suite with Spa Bath S2

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About this property

Syrena Cruises

Beach cruise ship with free breakfast and rooftop terrace
Along with a restaurant, this smoke-free cruise ship has a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and 24-hour room service.
Syrena Cruises offers 34 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During at least part of your stay, Syrena Cruises weighs anchor and sets sail. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Lotus
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes kayaking
  • Steps from Ha Long Bay and 3 minutes on foot from Tuan Chau Beach
  • Airport and cruise terminal shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Syrena Cruises. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

This 4-star Ha Long cruise ship is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 7:30 AM.
Lotus – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 7:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lotus

Things to do

  • Arcade/game room
  • Boat tours
  • Kayaking
  • Spelunking
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
This cruise ship's 1 night, 2 days itinerary includes the following: Day 1: Arrive at International Tuan Chau Harbour by noon for embarkation. Cruise to South East Halong Bay. At 3 PM, visit Luon Cave via a traditional bamboo boat or enjoy kayaking. At 3:45 PM, visit Titop Island to swim or relax on the beach, and return to the cruise ship at 5 PM. Dinner and evening activities on board. Day 2: After Tai Chi and a light breakfast, visit Bo Nau Cave and transfer by tender to Surprise Cave. After check-out, a buffet brunch is served at 9:30 AM as the boat returns to Tuan Chau Wharf for disembarkation at 10:30 AM.
This cruise ship's 2 nights, 3 days itinerary includes the following: Day 1: Arrive at Tuan Chau Wharf by noon PM for embarkation. During lunch, cruise to South East Halong Bay. At 2:30 PM, the cruise stops at Bo Nau Cave. Transfer by tender to Surprise Cave. Next, visit Titop Island to swim or relax on the beach. At 4:45 PM, reboard the cruise for dinner and evening activities. Day 2: After a Tai Chi session and breakfast, transfer to the day boat at 8:30 AM; the day boat will pass through Cua Van fishing village and guests can kayak at the Trong Cave area. Return to the cruise for lunch. Visit the Halong pearl farm at 2:30 PM, then return to the cruise at 4:30 PM. Dinner and evening activities on board. Day 3: After a Tai Chi session and light breakfast, visit Luồn cave via traditional bamboo boat at 8 AM. After check-out, a buffet brunch is served at 9:15 AM. Transfer by tender back to Tuan Chau Harbour for disembarkation at 10:45 AM.
Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 25 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Syrena Cruises

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 2700000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per person (one way)
  • Airport shuttle fee per child: USD 60 (one-way), (from 6 to 11 years old)
  • Rollaway bed fee: USD 2700000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Syrena Cruises offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Syrena Cruises
Syrena Cruises Boat
Syrena Cruises Boat Halong
Syrena Cruises Halong
Syrena Cruises Cruise
Syrena Cruises Boat Ha Long
Syrena Cruises Boat
Syrena Cruises Ha Long
Cruise Syrena Cruises Ha Long
Ha Long Syrena Cruises Cruise
Cruise Syrena Cruises
Syrena Cruises Ha Long
Syrena Cruises Cruise Ha Long