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Hagi No Yado Tomoe

3.5 star property

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Interior
Property video
Premium Suite Japanese Western Style Room, Garden View, Non Smoking | Down duvets, in-room safe, desk, laptop workspace
Premium Suite Japanese Western Style Room, Garden View, Non Smoking | Down duvets, in-room safe, desk, laptop workspace
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
608-53 Hijiwara, Hagi, Yamaguchi-ken, 758-0025
  • Place, Shōin Shrine
    ‪16 min walk‬
  • Place, Hagi Seaside Market
    ‪20 min walk‬
  • Place, Hagi Uragami Museum
    ‪3 min drive‬
  • Airport, Masuda (IWJ-Iwami)
    ‪102 min drive‬

Room options

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Standard Japanese Style Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Superior Japanese Style Room, Garden View, Non Smoking

Superior Japanese Style Room, Garden View, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Superior Japanese Style Room, Garden View, Non Smoking

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Modern Japanese Western Style Room, Garden View, Non Smoking

Deluxe Modern Japanese Western Style Room, Garden View, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Deluxe Modern Japanese Western Style Room, Garden View, Non Smoking

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premium Japanese Style Room, Garden View, Non Smoking

Premium Japanese Style Room, Garden View, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Premium Japanese Style Room, Garden View, Non Smoking

  • Garden view
  • 94 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Premium Suite Japanese Western Style Room, Garden View, Non Smoking

Premium Suite Japanese Western Style Room, Garden View, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Premium Suite Japanese Western Style Room, Garden View, Non Smoking

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Standard Japanese Style Room, Garden View, Non Smoking

Standard Japanese Style Room, Garden View, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Standard Japanese Style Room, Garden View, Non Smoking

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

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About this property

Hagi No Yado Tomoe

This ryokan features a full-service spa, free newspapers and a garden. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a front desk safe, free train station drop-off and a ballroom are on-site.
Hagi No Yado Tomoe offers 23 accommodations with a safe and coffee/tea makers. Beds feature down duvets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include deep-tissue massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

During your stay at Hagi No Yado Tomoe, you'll be within walking distance of Kumaya Art Museum. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Japanese breakfast served daily for a fee
  • Indulge with deep-tissue massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • On-site recreation includes hot springs
  • 14 minutes by foot from Kumaya Art Museum and a 2-minute drive from Shōin Shrine
  • Free train station pick-up and train station drop-off shuttle service
As a guest of Hagi No Yado Tomoe, you'll find a full-service spa and hot springs. Public spaces have free WiFi. A train station pick-up shuttle and A train station drop-off shuttle are free. Hagi No Yado Tomoe also features a garden, complimentary newspapers in the lobby, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hagi ryokan.

For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,000 for adults and JPY 2,000 for children

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Deep-tissue massages
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (84 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free extra futon

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2000 for adults and from JPY 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hagi No Yado Tomoe Inn
No Yado Tomoe Inn
Hagi No Yado Tomoe
No Yado Tomoe
Hagi No Yado Tomoe Hagi
Hagi No Yado Tomoe Ryokan
Hagi No Yado Tomoe Ryokan Hagi

Hagi No Yado Tomoe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 81 reviews
Rating 8 - Good. 20 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Everything. A truly gorgeous hotel with wonderful staff and first-rate cuisine.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully curated breakfast and dinner menu. It is worth it to get the meal package. Genuinely traditional in every way from tge service to the elegant menu.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were wonderful
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a treasure for us as we thoroughly enjoyed our 3 nights at this hotel. The hotel is excellent, the food (breakfast and dinner) were delicious and all of the staff were wonderful to us
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely Japanese inn with incredible food, comfortable bedding and wonderful hospitality. We spent two of our week long Yamaguchi prefecture trip at Hagi no Yado Tomoe and we were very happy with our choice. Evening meals presented in our room were exceptional. It was a traditional Japanese ryokan meal but with some western style interpretations. We loved our sashimi course the first night but also very impressed by the carpaccio served instead the next night. Also an apple gratin was my husband’s favorite dish of our entire trip and we had some excellent meals throughout. I highly recommend this hotel for your next stay in Hagi. It’s easy access by car for a day trip to Tsuwano and an easy location for all the interesting places in Hagi.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Samiah

Liked: Cleanliness, property conditions & facilities, room comfort
It would have been nice to know about the dinner service they offered.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hagi Yado no Tomoe is an elegant traditional inn. While the outside is pleasant and clean, once inside you will enter a rare and elegant world. The facilities are immaculate and it is clear every decision is made with exceptional taste. The staff are polite, extremely kind and respectful of privacy. The rooms are gorgeous, and the multiple course Kaiseki dinners are delicious and incredibly beautiful. They also have a lovely selection of local pottery on display for sale. Today,upon departure, I did their sake brewery tour. The guide and staff driving couldn’t have been nicer, and the sake master was so down to earth and kind. I also enjoyed a sake tasting and purchased a small bottle to take home. After the tour they recommended a lovely place for lunch, making sure I knew where to catch my but to return to Yamaguchi City. While in Hagi I particularly enjoyed my visit to Toukouji Temple and the surrounding area. My stay at Hagi Yado no Tomoe was delightful in every way. I hope to return.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

香織

Liked: Cleanliness, property conditions & facilities
客室は純和室での生活に慣れている方なら素晴らしいと思いますが、ソファ生活になれていると、ずっと座布団に座って過ごすのは少しつらいかも。純和室であることがわかって予約したこちらの責任なのですが。 TVは小さく見にくかったです。 寝室にベッドが用意されているのは、布団の上げ下ろしに中居さんが入ってこないという点で、とても良いと思います。ベッドは清潔でふかふかでした。 食事は、夕食が部屋食という点はとても良かったのですが、肝心の味は、感動する味というより普通の感じでした。牛肉のジャブシャブは素材の味がよく、美味しかったです。朝食は家庭料理っぽい感じでした。 お風呂は、いい泉質の温泉で、とても身体が温まりました。露天はなく、大きめの浴槽1つ、洗い場4つのみですが、客室数に対して適した数なのか、そんなに混み合うこともなくゆったり入ることができました。脱衣所も混み合いませんでした。 中居さんや女将さんはとても優しくいい対応でした。 備え付けの歯ブラシは硬めなので、合わないと感じる人もいるかもです。可愛い和柄の巾着袋はもち帰って良いそうで、嬉しかったです。 全体的にはいいお宿でした。お世話になりました！
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities
Tout était parfait ! Le personnel était au petit soin et la chambre magnifique de style japonais avec des jardins splendide. Je recommande très fortement cet établissement et de profiter de Hagi et ses alentours
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hirotaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客対応が素晴らしい
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
東京や京都だと3倍程度はすると思います。皆さん親切で全く不満はありません。ただし、露天風呂がないことと、廊下の電気が一部つけられていないことで設備はマイナス1しています。
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Yasuki

前回よりも、料理が今ひとつでした。 食器も、前回の方がいいものでした。 少し残念です。
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

MISAO

Liked: Cleanliness, staff & service, property conditions & facilities
ウェルカムドリンク嬉しかったです。朝食も、素晴らしい。出掛けに、写真撮りたいなと思ったら、中からスタッフさんが走り出てくれて、撮りましょうかと声かけてくれて嬉しかったです。また行きたいお宿です。一つだけ、風呂場に、掛け湯用の桶か何かあると良いと思いました。朝人がいっぱいで、洗い場が塞がっていて、桶が無いので風呂に入ることも出来ず、、でした。良いお宿でした。ありがとうございました。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても心地よく泊まれました。 お食事は最高でした。 お酒も東洋美人が飲めて満足でした。 離れになっているので静かです。 お風呂、ベッドもクオリティ高いです。 また泊まりにいきます。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Inga M. W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig fin bruk av en klynge gamle hus til å lage et unikt og hyggelig overnattingssted. Svært vennlig personale.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

トシノブ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
庭の手入れが行き届いており、部屋や通路からも楽しめました。特に、夜はライトアップされ、贅沢な気分を味わわせていただきました。
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ikumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客の対応も良くウェルカムドリンクの夏蜜柑ジュースが美味しかったです！
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

miyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とてもゆっくりできました

清潔感もあり、スタッフの方の対応も良かったです。ただ、冷蔵庫の中に前のお客の物が入ったままになっていたのが1点気になりました。
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
施設の独特感と特別感は素晴らしい。 辛口の評価は、共用のお風呂が狭く、朝は湯の温度も低く、非常に残念であった事と、自販機の設置が無かった点に依る。
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

MUTSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

母娘三人旅

お庭が素晴らしく　宿全体が広々と厳かな空間でした。 夕食は部屋食で落ち着けました。 お風呂が少し狭い。 売店に萩焼が並んでおり　作家さんの名前等を説明してくださり　納得して購入することができました。
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
丁寧な対応、綺麗にリノベーションされた施設
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant stay in historical property in Hagi

Hagi No Yado Tomoe is an elegant ryokan that is conveniently located within walking distance of the Higashi-Hagi station. The property is beautifully landscaped with rock gardens and mature trees. Every every meal, breakfast and Kaiseki, was prepared and served with exceptional attention to detail. Staff members provided advice and rides to help with sightseeing. The onsens are public but since it was low season, there were very few guests so the experience was a good as a private onsen. One of the best inn stays in Japan over all and highly recommend as a shining example of Japanese hospitality.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Koko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい宿でした。ゆっくりと時間をかけて伺いたいと思います。
Stayed 1 night in Dec 2019
Verified

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour de 3 nuits en demi-pension twin supérieure au RDC sur jardin privatif. Beau ryokan datant de 1925 de 25 chambres. Beaux jardins zen entourant le ryokan. Navette gratuite AR / gare d'Higashihagi.. MAIS Y rester 2 nuits au maximum, étant donné la nette baisse de la qualité des diners au fur et à mesure du déroulement du séjour. Le 1er soir, c'était fantastique (qualité, présentation et varieté des mets proposés)., le 3e soir, quantité réduite et service d'une maigre crevette éventail..Même constat pour les petits déjeuners servis dans salle commune (constat après 9 voyages au Japon). Le service stylé des 2 premiers était sympathique et professionnel en essayantt de traduire en anglais les plats servis pour nous (au japonais plutôt basique) Mais La personne du 3e soir était un peu trop expéditive ne respectant pas l'horaire fixée pour le dîner, peu souriante et peu professionnelle (aucun effort de traduction des plats et hésitant par exemple sur le placement des plats). Seulement 2 serviettes de toilette/ personne, la serviette moyenne servant aussi au petit onsen. Liaison internet trop instable,
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

kimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
萩だけに使用している器がよかった。室礼も素敵です。目線の先の景色に細やかな心遣いを感じます。ただそれだけに、生け花が今ひとつで残念でした。
Stayed 1 night in Sep 2019