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Aparthotel

The Nova Hotel & Apartment

3.0 star property

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Photo gallery for The Nova Hotel & Apartment

Front of property
Reception
Nova Apartment, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing
Reception
Restaurant

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
135 Hoang The Thien, Hai An, Hai Phong, 04000
  • Place, Parkson TD Plaza
    ‪2 min walk‬
  • Place, Aeon mall lê chân hải phòng
    ‪5 min drive‬
  • Place, Do Son Beach
    ‪39 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio

Studio | In-room safe, desk, blackout curtains, soundproofing

Studio

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Nova Apartment, 2 Bedrooms

Nova Apartment, 2 Bedrooms | In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Nova Apartment, 2 Queen Beds

Nova Apartment, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Nova Apartment, 2 Bedrooms

In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Bedrooms

  • Sleeps 4
  • Free Wi-Fi

View all photos for Nova Apartment, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

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  • Breakfast included
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 32 reviews
The price is €32
includes taxes & fees
21 Jul - 22 Jul
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About this property

The Nova Hotel & Apartment

This aparthotel features a fitness centre, a fridge in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include an electric kettle, a hairdryer and a safe.
The Nova Hotel & Apartment offers 28 air-conditioned accommodations with a safe and complimentary slippers. Accommodation at this 3-star aparthotel has kitchenettes with fridges and microwaves. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at The Nova Hotel & Apartment, you're connected to a shopping centre and just a quick walk from Parkson TD Plaza. Features include free WiFi in public areas and free self-parking, plus a gym. Built in 2020, this comfortable aparthotel has 28 apartments over 10 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 6 minutes on foot from Parkson TD Plaza and a 5-minute drive from Hai Phong Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Nova Hotel & Apartment offers its guests a fitness centre, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly The Nova Hotel & Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hai Phong aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Kitchenette

  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: VND 200,000 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near a hospital
  • Near the airport
  • On a lake

Things to do

  • Bicycle parking
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Shopping centre
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 10 floors
  • 28 units
  • Bicycle parking
  • Bicycle storage
  • Built in 2020
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

  • Pets: VND 200000 per pet, per night
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 200000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novatel & Aparthotel Hai Phong
Novatel Hotel & Apartment Hai Phong
Novatel Hotel & Apartment Aparthotel
Novatel Hotel & Apartment Aparthotel Hai Phong

The Nova Hotel & Apartment Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 29 out of 30 reviews
Rating 8 - Good. 0 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, bed was comfortable, great location and staff were grit and helpful 😉
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nha

Liked: Cleanliness, room comfort, communication
We stay 3 nights to visit family and this apartment is beautiful and quite, we love this place.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bradford

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was excellent — we were well taken care of from check-in to check-out.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Thành

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Isla

Liked: Cleanliness, amenities, property conditions & facilities, communication
The receptionist was very charming – giving friendly recommendations in a relaxed, local style.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is spacious, airy, and clean. The staff are friendly, and the bed is very comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was clean and well-kept, with friendly and attentive staff. The bed was soft and comfy—I slept so well. A pleasant and relaxing stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very clean with a quiet atmosphere. The staff were attentive and thoughtful. The bed was soft and smelled fresh, which made for a very relaxing stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service! The staff were incredibly friendly, the room was clean, and the bed was as soft as a cloud.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was impressed by how clean the hotel was. The staff were friendly and extremely helpful from check-in until check-out. The bed was soft and comfortable, making it easy to relax and rest well.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, professional and enthusiastic staff. The room was clean and the bed was comfortable. Definitely coming back!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and nicely decorated, the bed was super comfy, and the staff were incredibly helpful and attentive. An experience beyond expectations!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Summer

Liked: Cleanliness, amenities, property conditions & facilities
Every morning, someone would greet us and check if everything was okay with the room — such a nice touch!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was fantastic! The room was spotless, the bed was incredibly comfortable, and the staff was always warm and welcoming. Absolutely worth every penny
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is clean, and the staff are extremely friendly. The bed is comfortable, and I had a great night's sleep. Very satisfied.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
It truly felt like they do this with heart, not just as a job.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel isn’t the newest, but it’s impressively clean. Despite the older furnishings, everything is spotless and well-kept. For me, that’s more than enough for a comfortable stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Thank you to the evening shift receptionist for helping me change rooms upon request and for the kind and attentive support.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
I accidentally left my phone in the room, and after I messaged the hotel, the receptionist had already kept it safe and arranged to send it back. Very professional and honest service.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Harrison

Liked: Cleanliness, amenities, property conditions & facilities, communication
When I brought my luggage back to the hotel, the security guard proactively came out to help with my suitcase without being asked
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Nhi

Disliked: Amenities
So the room had plenty of space with a kitchen and dining area as well. Check in was easy. What really let us down was that there were many areas that were dirty. The vents were covered in dust and I mean covered; the towels were very rough because they’ve been around for a long time; the shower easily flooded the surrounding bathroom floor. We had to lay towels down to slow the flooding. Turning the shower head away didn’t help either. The couch had stains from prior residents as well. Hate to say it, but we probably wouldn’t return
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Christabel

Liked: Cleanliness, amenities, property conditions & facilities
Du gardien au personnel d'entretien, tout le monde était accessible et sympathique. Je me suis senti très à l'aise ici
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, amenities, property conditions & facilities, communication
L'hôtel était très propre, spacieux et aéré. Le personnel était professionnel et sympathique. Le lit était super confortable!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Noémi

Liked: Cleanliness, amenities, property conditions & facilities, communication
J'adore cet hôtel! Les chambres sont propres, le lit confortable et le personnel accueillant. Une expérience inoubliable.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ð?

Liked: Cleanliness, amenities, property conditions & facilities, communication
Khách sạn sạch sẽ, nhân viên nhiề tình chăm sóc khách hàng
Stayed 1 night in Oct 2024