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Grand Hotel Haikou (Managed by Accor)

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Photo gallery for Grand Hotel Haikou (Managed by Accor)

Exterior
Meeting facility
Separate bathtub and shower, rainfall showerhead, designer toiletries
Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311
  • Place, Hainan International Convention and Exhibition Center
    ‪14 min walk‬
  • Place, Holiday Beach
    ‪4 min drive‬
  • Place, Haikou Arcade Street
    ‪18 min drive‬
  • Airport, Haikou (HAK-Meilan Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Oceanfront

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Ocean View

  • Sea view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • Garden view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains

Superior Suite, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Ocean View

  • Sea view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Indoor pool, pool umbrellas, pool loungers
Hilton Haikou
Longhua
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.2 out of 5, Very good, 130 reviews
The price is €72
includes taxes & fees
4 Jun - 5 Jun
Hilton Haikou

About this property

Grand Hotel Haikou (Managed by Accor)

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a conference centre and a complimentary children's club are on-site. Housekeeping is available on request.
Grand Hotel Haikou (Managed by Accor) offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Hot springs and an outdoor tennis court are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

There are 3 outdoor hot springs open between 10:00 AM and 10:00 PM. The temperature in the hot springs is set to 97°F.

With your stay at Grand Hotel Haikou (Managed by Accor), you'll be connected to the convention centre and within walking distance of Hainan International Convention and Exhibition Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Chinese cuisine at 悦雅轩, a fine-dining restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, an outdoor tennis court and a gym
  • Just a 4-minute drive from Holiday Beach and 6 minutes from Hainan West Coast Golf Course
  • Airport shuttle service available for a fee
Grand Hotel Haikou (Managed by Accor) offers its guests hot springs, an outdoor tennis court, and an outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Grand Hotel Haikou (Managed by Accor). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Haikou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
悦雅轩 – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
咖啡1907 – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 to 150 for adults and CNY 90 to 150 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 咖啡1907
  • 悦雅轩

Things to do

  • 3 outdoor hot springs
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Spa

  • 3 outdoor hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 36 ºC
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from May 6 2026 to June 6 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 6 May to 6 June:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Haikou (Managed by Accor)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults and CNY 90 to 150 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel Haikou (Managed by Accor) offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Haikou Shangri-La

Shangri-La Haikou

Shangri-La Hotel Haikou

Shangri La Hotel Haikou

Shangri-La Hotel Haikou Hainan, China

Shangri La Haikou

Shangri La Hotel Haikou

Haikou Managed By Accor Haikou

Grand Hotel Haikou (Managed by Accor) Hotel

Grand Hotel Haikou (Managed by Accor) Haikou

Grand Hotel Haikou (soon to be Fairmont Haikou)

Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Grand Hotel Haikou (Managed by Accor) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeng Wave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice and service very good
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

标准的老派星级酒店

整体来说还是很不错的
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

eizo

Disliked: Property conditions & facilities

设备很旧服务也差

虽然是五星级酒店，但是这边餐厅的经理（穿黑色上衣和黑色短裙的）服务态度超级不好，这次的体验感超级不舒服。
电视机很老很小
Stayed 1 night in Jan 2022
Verified

8/10 Good

eizo

Liked: Cleanliness, staff & service

設備が古い

設備はとても古い。テレビはとても小さく古いタイプ。周辺の環境も悪く食事に行くのも大変困る場所。清掃係の王小丽さんはすごく丁寧に清掃してくれた事が救い。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with sea views

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

ZHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好酒店

很好的住宿体验
Stayed 1 night in May 2020
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很好
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好棒啊

好棒
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太棒了

很棒
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
基本上員工態度不錯。 床間乾淨度還可。但房間有一陣酸宿味，後來開陽台門之後就有改善。但關後又發出。同時房間的裝修都點舊及殘。
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning hotel but service is lacking

Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房间整洁，风景好，服务好

优点： 1.房间大（50平米），有个大阳台，面对大海，风景一流 2.酒店设施好，比较新，房间带浴缸和淋浴间 3.服务好，入住快 4.房间整洁，床铺舒服，布局合理 5.酒店对着大海方向有一个小沙滩，可以下海游泳 缺点： 离市区有点距离，附近没啥吃的，海口打车还真是贵
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Kheng Hiang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property next to the beach

Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

HaoHsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近没有好餐厅
Stayed 1 night in Jan 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the class of Shangri-La you would expect

Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but too far from old town.

Really great stay. Beautiful surrounding, great staff. Nice view.
Stayed 7 nights in May 2018
Verified

10/10 Excellent

chincheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience at an affordable 5 star hotel

很好的住宿經驗, 清潔有規律, 服務周到滿意, 提前入住與升級, 有機會會再住.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

NIce Hotel But Too Far from CBD

Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred. Wifi not functioning steady and well.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Friendly and high professional service. highly recommended.
Verified

8/10 Good

Cho Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not convenient

Nice 5 star Hotel, but it’s a bit far away from town, nearly nothing around here.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的酒店，但沒有海灘

香格里拉酒店，五星級水準，什麼都非常好，可惜海口真沒什麼好玩，所以一直待在飯店也是不錯的選擇，但沒有規劃海灘區，不過室外室內泳池很大也很好的。
Verified

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

Amazing facilities and amenities and superb service! Absolutely one of the best hotels I've ever stayed in!