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Mizunoto

3.5 star property

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Photo gallery for Mizunoto

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Bathroom | Hair dryer, slippers, bidet, towels
Lobby
Lobby
Suigetsunosho Japanese-Western Style Room - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
492-23 Kowakidani, Hakone, Kanagawa, 2500406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪6 min walk‬
  • Place, Hakone Open Air Museum
    ‪14 min walk‬

Room options

View all photos for Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suikanosho Western Style Semi-Double Room - Non-Smoking

Suikanosho Western Style Semi-Double Room - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Western Style Semi-Double Room - Non-Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Suigetsunosho Japanese-Western Style Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Western-style twin room (with bath) "Suigetsu no Sho"

  • Sleeps 2
  • 2 Large Single Beds

Japanese-Western style room with open-air Hinoki hot spring bath "Mizuhana no Sho"

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Futon

Western-style twin room with open-air Hinoki Onsen bath "Mizuhana no Sho"

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suikanosho Japanese-Western Style Room With Open-Air Bath

Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Japanese-Western Style Room With Open-Air Bath

  • Sleeps 3

View all photos for Suigetsunosho Japanese-Western Style Room(2 People)

Individually decorated, laptop workspace, free WiFi, bed sheets

Suigetsunosho Japanese-Western Style Room(2 People)

  • Sleeps 2

View all photos for Twin Room Suigetsu No Sho

Individually decorated, laptop workspace, free WiFi, bed sheets

Twin Room Suigetsu No Sho

  • Sleeps 2

Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)

  • Sleeps 3

Japanese Western Style Room Suigetsu No Sho

  • Sleeps 4

View all photos for Suikanosho　Semi Double Room

Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho　Semi Double Room

  • Sleeps 1

Suikanosho Style Twin With Open-Air Bath(hot Spring)

  • Sleeps 2

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About this property

Mizunoto

Ryokan with a full-service spa, 10-minute walk to Hakone Kowakien Yunessun
A full-service spa, a restaurant and a bar/lounge are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, multilingual staff assistance and a vending machine are on-site.
Mizunoto offers 91 accommodations with fireplaces and complimentary bottles of water. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets and hairdryers. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).
During your stay at Mizunoto, you're just a quick walk from Hakone Kowakien Yunessun. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages at the spa
  • Amenities include multilingual staff, a lift and a vending machine
  • Within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum
Mizunoto offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and room service (during limited hours) are also featured at Mizunoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Mizunoto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mizu No Hotel KANAGAWA
Mizu No KANAGAWA
Mizu No Inn Hakone
Mizu No Inn
Mizu No Hakone
Mizu No
Mizunoto Inn Hakone
Mizunoto Hakone
Ryokan Mizunoto Hakone
Hakone Mizunoto Ryokan
Ryokan Mizunoto
Mizu No To
Mizunoto Inn Hakone
Mizunoto Inn
Mizunoto Hakone
Ryokan Mizunoto Hakone
Hakone Mizunoto Ryokan
Ryokan Mizunoto
Mizu No To
Mizunoto Ryokan
Mizunoto Hakone
Mizunoto Ryokan Hakone

Mizunoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 171 reviews
Rating 8 - Good. 36 out of 171 reviews
Rating 6 - Okay. 8 out of 171 reviews
Rating 4 - Poor. 5 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Teri

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and grounds. Very peaceful setting. Excellent customer service. Our 4th floor room with hot tub was quiet and had a lovely view of the fall leaves.
Stayed 2 nights in Nov 2025

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were very welcoming and helpful. The amenities were clean, and the hotpot dinner was great.
Stayed 2 nights in Nov 2025

8/10 Good

Kenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful private onsen in room
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
A beautiful stay and wonderful onsen- we opted for a private onsen thankfully as we were never able to get into one of the three private public onsens on site over the course of two days. Note that the area is stunning and very hilly- local restaurants etc close very early and/or have odd days they are open if you venture out.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mizunoto was a highlight of our trip. The view and surrounds were beautiful, and the private bath attached to our room was incredibly relaxing.
Stayed 1 night in Oct 2025

10/10 Excellent

Yurie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very kind and friendly. Lots of free drinks, snacks, and ice candies next to all the bathtubs and lounge. Dinner and breakfast are beyond expectations. Great experience. Will definitely come back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the onsens. Especially the larger one with the sauna and cold plunge. The free treats in the room, after onsen, and after dinner were such a special touch really enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2025

10/10 Excellent

Cailyn

Liked: Cleanliness, property conditions & facilities
Great staff, delicious meals, totally luxurious room with a private onsen and mountain view. The shuttle to the train was very convenient. I delayed my next trip to stay longer here. The next time I’m in Hakone, I’ll be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 2 nights in Oct 2025

8/10 Good

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the spa and private baths were lovely. I enjoyed my stay, but I was not happy about my first impression of the staff, just one person in particular that checked me in. She was not really friendly, had difficulty understanding that I was checking in and that my friend was there to help me because I don’t know any Japanese and it was my first time. I was uncomfortable to ask for help or questions from her. Upon checking out the following morning, I watched other guests get a better explanation for how to use the facilities, and that they could also rent a yukata. Other than this individual during my first night, the rest of the staff have been nice and friendly. Still, it could really take one person to ruin your day. I may return in the future, and I hope the customer service improves going forward for the next person staying at this ryokan. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Iryna, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+ staff, very friendly. Love the private onsen in our room. Only thing missing is microwave and laundry machine. But it’s not a big deal. I would recommend this to everyone visiting Hakone.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so thoughtful designed. The onsens were a wonderful experience and free beverages and after onsens treats were so thoughtful. Also, the kaiseki dinner was delicious and beautiful. I loved being able to walk around the hotel in the pajamas that were provided.
Stayed 1 night in Oct 2025

4/10 Poor

Melanie

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The selection of onsens was fantastic and we found they were not busy and always available to use. The complementary shuttle bus to the train station was also much appreciated.
Stayed 2 nights in Sep 2025

10/10 Excellent

kirsten a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was a lovely tranquil break after Tokyo and the authentic dinner and breakfast were delicious. The private onsens were perfect and we had a bath on our balcony which was gorgeous. Would highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and rooms were very clean, staff were all very friendly and helpful. The overall ambience gave a traditional Japanese vibe but with a modern touch.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended! It is a relaxing and peaceful place to stay. We upgraded our room and definitely worthy because we enjoyed our private onsen with beautiful scenery. The onsen is the best we ever had in Japan.
Stayed 1 night in Jul 2025

10/10 Excellent

Chun Wah

Liked: Amenities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Julius

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Do not have high expectations. It is a remote location. It is a HOTEL, 100%. It has a shuttle to and from the train station. It was not avail when we arrived, and was able to catch an uber. The Onsen is only a series of hot tubs. There is no natural spring associated. We incurred about $200 in extra cost for taxes and fees. Also, because they are remote we had to eat at the hotel. If you do not like 100% Japanese food; I recommend make other arrangements. All meals are 100% Japanese and no substitutes. The room was clean, and a few of the attendants were actually helpful. However, no one went out of their way to answer questions or give direction. There were other (a group of 4) westerners present, and they voiced similar frustrations. The most helpful were the elderly. Oddly, the younger crowd seemed to detest our presence. We did go to the Rope Way. It was very foggy and didn’t see Mr. Fuji. The trip takes about an hour and a half to get to the top, from the hotel. We were able to schedule the shuttle for our return trip back to Yokohama.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities

Relax

I would recommend staying here. I had the Japanese style dinner and breakfast. Limited English translation but the efforts were commendable. I enjoyed the Onsen’s and it was a very relaxing vibe.
Dinner first course.
Dinner main course.
Grind your own fresh coffee in your room ! Yum!
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hot springs, beautiful rooms, very helpful staff.
Stayed 1 night in May 2025